Top 10 Desktop Analyst Certifications

Certifications are important for a desktop analyst in the job market because they help employers evaluate a candidate’s knowledge and skills related to the position. Certifications demonstrate that the applicant has gained the necessary experience and training to be successful in the role, and can help employers determine if an applicant is qualified for the job. Additionally, certifications may increase an applicant’s chances of being hired by showing employers that they have taken initiative to learn more about their field. In addition, certifications can provide additional credibility and recognition in the field of IT and desktop support.

This article reviews some of the top certifications for Desktop Analysts and explains how they can help to advance an analyst's career by providing additional knowledge, skills, and credentials.

What are Desktop Analyst Certifications?

Desktop Analyst Certification is a credential that demonstrates a professional's knowledge and skills in providing technical support for desktop systems. It is designed to provide an industry-recognized standard of excellence in desktop analysis and support, as well as provide employers with a way to evaluate the qualifications of potential employees.

The certification is awarded after a successful completion of an approved training program or by passing an examination. The training program covers topics such as network configuration, hardware and software installation, system troubleshooting, repair and maintenance, user support, security management, and customer service. The certification exam tests the candidate's knowledge of the topics covered in the training program.

Having this certification can help individuals build their career in desktop analysis and support by providing them with the necessary credentials to demonstrate their expertise. It also helps employers identify qualified candidates for positions requiring this skill set. Additionally, it can open up new job opportunities for those who are looking to advance their career or switch industries. Finally, it can help individuals stay up-to-date on the latest technologies and best practices in desktop analysis and support so they can provide high-quality service to their customers.

Pro Tip: It is important to research the requirements for a desktop analyst certification before beginning an application. Different certifying organizations may have different prerequisites for entry, such as experience in certain technologies or other certifications. Additionally, some certifications require ongoing training and education to maintain the credential. Be sure to understand what is required before committing to a certification program.

Related: What does a Desktop Analyst do?

Top 10 Desktop Analyst Certifications

Here’s our list of the best certifications available to Desktop Analysts today.

1. CompTIA A+

CompTIA A+ is an industry-leading certification program that validates the skills of IT professionals. It is a comprehensive, vendor-neutral certification program that covers hardware and software troubleshooting, installation, configuration, maintenance and network security. CompTIA A+ is recognized worldwide as the standard for entry-level IT technicians.

The CompTIA A+ certification consists of two exams: 220-1001 (Core 1) and 220-1002 (Core 2). Both exams must be passed in order to receive the certification. The Core 1 exam focuses on hardware and operating systems, while the Core 2 exam focuses on networking, security and operational procedures.

It typically takes between 3 to 6 months of study time to prepare for the CompTIA A+ exams. To get started, it’s important to understand the objectives for each exam and purchase appropriate study materials or enroll in a training course from an accredited provider.

The cost of the CompTIA A+ certification varies depending on where you take your exams. In most cases, you can expect to pay around $200 USD per exam ($400 total). Some training courses may include vouchers that cover part or all of the cost of taking the exams.

2. Microsoft Certified Solutions Expert (MCSE)

Microsoft Certified Solutions Expert (MCSE) is a certification program designed to demonstrate an individual’s proficiency in Microsoft technologies. It is one of the most sought-after certifications for IT professionals working with Microsoft products and services. The MCSE certification validates an individual’s ability to design, implement, and manage complex IT solutions.

In order to earn the MCSE certification, individuals must pass multiple exams that cover topics such as networking, system administration, security, virtualization, cloud computing, data management and analytics. Depending on the specific track chosen, it can take up to 12 months or more to complete all of the required exams.

To get started on the path to earning the MCSE certification, individuals must first purchase a voucher from Microsoft for each exam they plan to take. Vouchers are typically priced around $150 per exam but may vary depending on discounts or promotions offered by Microsoft at any given time. After purchasing a voucher for each exam, individuals can then register for their desired exams through Pearson VUE or Prometric testing centers.

Once all of the required exams have been passed with a passing score of 70% or higher, individuals will receive their official MCSE certification from Microsoft. The cost of obtaining an MCSE certification will vary depending on how many exams are taken and whether any discounts are available at the time of purchase. However, it is generally estimated that it will cost between $1,500-$2,000 USD to obtain an MCSE certification.

3. Microsoft Certified IT Professional (MCITP)

Microsoft Certified IT Professional (MCITP) is a certification program that recognizes individuals who have the technical skills and expertise to deploy, manage, and support Microsoft technologies. It is designed for IT professionals who use Microsoft products in their business environment and want to demonstrate their proficiency in one or more of these areas.

The MCITP certification consists of several exams that cover a wide range of topics related to Microsoft technologies. The exams are divided into two categories: core technology exams and specialty technology exams. To become certified, an individual must pass at least one core technology exam plus any number of specialty technology exams.

It typically takes between 6 months and 1 year to complete all the requirements for the MCITP certification. However, this timeline can vary depending on the individual's level of experience with Microsoft technologies and how much time they are able to dedicate to studying for the exams.

To get the MCITP certification, an individual must first register for the appropriate exams through Pearson VUE or Prometric testing centers. Once registered, they will need to study for and pass each exam within a set period of time (usually 90 days). After passing all required exams, they will receive their official MCITP certificate from Microsoft.

The cost of obtaining the MCITP certification varies depending on which exams are taken and where they are taken. Generally speaking, each exam costs around $150 USD, so it can cost anywhere from $300 USD to $600 USD or more to become certified.

4. CompTIA Network+

CompTIA Network+ is a certification that validates an individual’s knowledge and skills in networking. It is designed to ensure that the person has the necessary skills to design, configure, manage and troubleshoot any wired or wireless network. The certification covers topics such as network technologies, installation and configuration, media and topologies, management and security.

It takes approximately 80 hours of study to prepare for the CompTIA Network+ exam. This includes studying books, taking practice exams, and attending training courses if needed.

To get the CompTIA Network+ certification you must pass the N10-007 exam which is offered by Prometric Testing Centers or Pearson VUE Testing Centers. The exam consists of 90 multiple choice questions which must be completed within 90 minutes. You must answer at least 75% of the questions correctly in order to pass the exam.

The cost of taking the CompTIA Network+ exam varies depending on where you take it but typically ranges from $200 - $300 USD.

5. Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified Systems Administrator (MCSA) is a certification program designed to demonstrate an individual’s expertise in administering Microsoft-based systems. The MCSA credential is the foundation for further Microsoft certifications, such as the Microsoft Certified Solutions Expert (MCSE).

It typically takes around 6-12 months to complete the MCSA certification depending on your experience and knowledge of the subject matter. To get certified, you must pass three exams: two core exams, plus one elective exam. The core exams are focused on Windows Server Administration and Networking Fundamentals. The elective exam can be any of several related topics such as security, virtualization, or messaging.

The cost of each exam varies, but you can expect to pay around $165 per exam. In total, it will cost around $495 to become certified if you take all three exams at once.

6. Cisco Certified Network Associate (CCNA)

Cisco Certified Network Associate (CCNA) is a certification offered by Cisco Systems, Inc. It is an entry-level certification for networking professionals that validates the ability to install, configure, operate and troubleshoot medium-sized routed and switched networks.

The CCNA certification requires passing one exam which covers topics such as IP addressing, routing protocols, network security, network services, and troubleshooting. The exam typically takes 90 minutes to complete and consists of 60–70 questions.

To get the CCNA certification you must first register for the exam with Pearson VUE or Prometric. Then you must study for the exam using the official Cisco training materials or self-study resources available online. After studying, you can take the exam at a local testing center or online via a remote proctoring service.

The cost of the CCNA exam varies depending on your location but typically ranges from $200-$300 USD.

7. Citrix Certified Administrator (CCA)

Citrix Certified Administrator (CCA) is a certification program offered by Citrix, a leading provider of virtualization and cloud computing solutions. The CCA certification is designed to validate the skills and knowledge of IT professionals in installing, configuring, and managing Citrix products. It also demonstrates an understanding of core technologies such as networking, storage, and server virtualization.

It typically takes four to six months to prepare for the CCA exam depending on your experience level. To get certified you must pass two exams: Exam 1V0-701: Citrix Virtual Apps and Desktops 7 Administration and Exam 1V0-702: Citrix Virtual Apps and Desktops 7 Advanced Administration. Both exams are available through Pearson VUE testing centers around the world.

The cost of the CCA certification varies depending on where you take the exams. The cost for each exam ranges from $200-$300 USD per exam.

8. VMware Certified Professional (VCP)

VMware Certified Professional (VCP) is a professional certification program from VMware that recognizes IT professionals who have demonstrated their knowledge and skills in the virtualization of data centers, networks, storage, and applications. It is designed to validate an individual’s ability to deploy, configure, manage, and troubleshoot VMware vSphere environments.

The VCP certification requires individuals to complete a course of study and pass two exams: one on the fundamentals of virtualization technology and another on the specific product they wish to be certified in. The courses can be taken online or in-person at a VMware authorized training center. After completing the coursework and passing both exams, individuals must submit an application for VCP certification.

It typically takes around 3-4 months to complete the required coursework and pass both exams needed for VCP certification. The cost of the courses varies depending on where you take them but generally ranges from $2,500-$3,500 USD.

9. HDI Desktop Support Technician Certification

HDI Desktop Support Technician Certification is an industry-recognized certification that demonstrates a technician’s proficiency in providing technical support to end users. The certification is offered by the Help Desk Institute (HDI), a global leader in service and support training, certification, and consulting.

The HDI Desktop Support Technician Certification is designed for technicians who provide technical assistance to end users on desktop hardware, software, and operating systems. It requires passing an exam that tests knowledge of basic computer troubleshooting techniques, customer service skills, and problem-solving strategies. The exam also covers topics such as hardware installation and configuration, software installation and configuration, network connectivity troubleshooting, security basics, and remote access technologies.

It typically takes around two weeks of studying to prepare for the exam. Candidates can study on their own or take an HDI-approved training course to help them prepare for the exam.

The cost of the HDI Desktop Support Technician Certification exam varies depending on location but generally ranges from $200 to $400 USD.

10. Apple Certified Support Professional (ACSP)

Apple Certified Support Professional (ACSP) is an Apple certification program that validates a technician's ability to troubleshoot and repair Macs, iPhones, iPads, and other Apple products. It is the highest level of Apple certification available and is recognized worldwide.

To get ACSP certification, you must pass two exams: the Mac Integration Basics exam and the macOS Support Essentials exam. The Mac Integration Basics exam covers topics such as networking, system administration, and user management. The macOS Support Essentials exam covers topics such as troubleshooting hardware and software issues, setting up user accounts, configuring system preferences, and more.

The exams can be taken at an Apple Authorized Training Center or online through the Apple Certification Program website. It typically takes around 6-8 weeks to complete both exams depending on your study schedule.

The cost of getting ACSP certified varies depending on where you take the exams and what type of training materials you use for preparation. Generally speaking, it will cost anywhere from $500-$1000 USD to become certified.

Do You Really Need a Desktop Analyst Certificate?

When it comes to desktop analysis, there is no single certificate that guarantees success. However, having a desktop analyst certificate can be beneficial in several ways.

First, having a desktop analyst certificate can show employers that you have taken the time and effort to learn about the field and have developed the necessary skills for the job. It demonstrates a commitment to your career and can give employers confidence in your abilities. Additionally, a certificate program provides an opportunity to network with other analysts who may be able to provide valuable advice or referrals down the line.

Second, having a desktop analyst certificate can help improve your job prospects by preparing you for additional roles within the industry. A certification will also demonstrate that you understand current trends and best practices in desktop analysis and can apply them to any situation. This knowledge will make you stand out from other applicants when applying for jobs or promotions within your organization.

Finally, having a desktop analyst certificate may provide access to additional resources such as training materials or exclusive events related to desktop analysis. These resources could be invaluable in keeping up-to-date on developments in the industry and staying ahead of the competition when it comes to job opportunities.

In conclusion, while there is no single certification that guarantees success as a desktop analyst, having one could certainly give you an edge over other applicants when it comes to getting hired or advancing within your organization.

Related: Desktop Analyst Resume Examples

FAQs About Desktop Analyst Certifications

1. What are the requirements to become a Desktop Analyst?

Answer: To become a Desktop Analyst, you should have experience in desktop support, hardware troubleshooting and software maintenance, familiarity with operating systems (Windows/Mac OS X), and knowledge of basic networking concepts.

2. How long does it take to get certified as a Desktop Analyst?

Answer: Certification typically takes six months to one year depending on the type of certification program you choose and how much time you dedicate to studying for your exams.

3. What are the benefits of becoming a certified Desktop Analyst?

Answer: Becoming a certified Desktop Analyst provides an industry-recognized credential that demonstrates your technical knowledge and skillset. It also increases your chances of landing more job opportunities that require such certifications. Additionally, it can also lead to higher salaries in certain job markets.

4. What types of certifications are available for Desktop Analysts?

Answer: Common certifications include CompTIA A+, Microsoft Certified Solutions Expert (MCSE), Apple Certified Support Professional (ACSP), Citrix Certified Administrator (CCA) and VMware Certified Professional (VCP).

5. How much do Desktop Analyst certifications cost?

Answer: Costs vary depending on the type of certification program you choose, but generally range from $100 - $3000 USD before any applicable discounts or promotions.