Top 11 Claims Supervisor Certifications
This article provides an overview of the most important certifications for top claims supervisors in the insurance industry.
Published 17 min read
Certifications are important for a claims supervisor in the job market because they demonstrate to potential employers that a candidate has the knowledge and skills necessary to be successful in the role. Certifications also provide an objective measure of competency, which can help to differentiate one candidate from another. Additionally, certifications can provide a competitive edge when it comes to salary and promotion opportunities. Finally, certifications can indicate that a claims supervisor is committed to staying up-to-date on industry trends and best practices.
The purpose of this article is to review some of the top certifications for Claims Supervisors and explain how they can help enhance the career prospects of a Claims Supervisor.
What are Claims Supervisor Certifications?
Claims Supervisor Certification is a certification program designed to help supervisors in the insurance claims industry improve their skills and knowledge. The program is designed for individuals who are already working in the field of insurance claims or those who are considering a career in this field. The program consists of a series of courses that cover topics such as ethical decision-making, customer service, legal aspects of claims, and dispute resolution. By completing this certification, individuals can demonstrate their knowledge and expertise in the field of insurance claims and demonstrate their commitment to continuing education and professional development.
The certification program can help supervisors improve their job performance by providing them with an understanding of the latest trends and developments in the industry. It can also give them insight into how to effectively manage a team of adjusters while meeting all regulatory requirements. Additionally, it can provide supervisors with the tools they need to successfully handle complex claims cases, resolve disputes quickly and efficiently, and provide excellent customer service. Finally, having Claims Supervisor Certification may give supervisors an edge when looking for advancement opportunities or promotions within their current organization or when seeking new positions elsewhere in the industry.
Pro Tip: When considering a claims supervisor certification program, look for one that offers up-to-date information on current industry trends and regulations. This will ensure you have the most relevant knowledge to help your organization succeed. Additionally, make sure the certification program has an established reputation and is accredited by a recognized authority in the field.
Related: What does a Claims Supervisor do?
Top 11 Claims Supervisor Certifications
Here’s our list of the best certifications available to Claims Supervisors today.
1. Certified Claims Supervisor (CCS)
Certified Claims Supervisor (CCS) is a professional designation that recognizes individuals who have demonstrated the knowledge, skills, and abilities necessary to successfully manage and supervise claims operations. The CCS certification is administered by the American Institute for Chartered Property Casualty Underwriters (AICPCU).
It typically takes a minimum of six months to complete the requirements for the CCS designation. To become certified, applicants must:
1. Have at least three years of full-time claims experience in a supervisory role;
2. Successfully complete five courses from AICPCU's Claims Management Series;
3. Pass an online exam with a score of 80% or higher; and
4. Pay an application fee of $145 plus course fees which range from $75-$125 per course.
The Certified Claims Supervisor designation is valid for three years and can be renewed by completing 24 hours of approved continuing education credits during that time period.
2. Certified Professional Insurance Adjuster (CPIA)
Certified Professional Insurance Adjuster (CPIA) is a professional designation for insurance adjusters. CPIA is offered through the National Association of Public Insurance Adjusters (NAPIA). The CPIA designation is designed to recognize those who have achieved a high level of knowledge and experience in the field of insurance adjusting.
It typically takes around two years to complete the requirements for the CPIA designation. In order to become certified, you must first pass an exam administered by NAPIA. You must also demonstrate a minimum of two years of experience in the field of insurance adjusting or related fields such as claims management, underwriting, loss control, and risk management. Additionally, you must complete at least 12 hours of continuing education credits each year to maintain your certification.
The cost for taking the CPIA exam varies depending on your membership status with NAPIA. For non-members, it costs $200; however, if you are a member, it will cost $100. If you need to retake the exam, there is an additional fee of $50 per attempt.
Overall, obtaining the CPIA designation requires dedication and hard work but can be very rewarding for those looking to advance their career in insurance adjusting or related fields.
3. Certified Claims Management Professional (CCMP)
Certified Claims Management Professional (CCMP) is a professional certification program offered by the American Academy of Certified Claims Managers (AACCM). It is designed to provide recognition and validation of the knowledge and skills required to be a successful claims manager. The CCMP program is based on the AACCM's Standard of Practice, which outlines the core competencies necessary for effective claims management.
The CCMP credential requires applicants to have at least five years of experience in claims management or related fields, as well as passing an examination administered by the AACCM. The exam consists of multiple-choice questions covering topics such as risk management, customer service, legal aspects of claims handling, and other related topics.
The cost for taking the exam varies depending on location, but typically ranges from $400-$600. To become certified, applicants must also pay an annual fee of $100 for membership in the AACCM.
It usually takes between four and six months to complete all requirements for certification after submitting an application and paying the fees. Once you are certified, your name will appear in a public registry maintained by the AACCM so that employers can verify your credentials.
4. Chartered Property Casualty Underwriter (CPCU)
The Chartered Property Casualty Underwriter (CPCU) is a professional designation that demonstrates an individual’s knowledge and expertise in the property and casualty insurance industry. The CPCU designation is offered by the American Institute for Chartered Property Casualty Underwriters (AICPCU).
In order to obtain the CPCU designation, individuals must complete eight courses and pass eight examinations. The courses cover topics such as legal and regulatory principles of insurance, risk management, personal insurance, commercial property insurance, commercial liability insurance, financial management of insured risks, surety bonds and fidelity bonds, and enterprise risk management.
It typically takes two to three years to complete all of the requirements for the CPCU designation. The cost for each course varies depending on whether you are taking it online or in a classroom setting. In addition to the course fees, there is also an application fee for taking each exam.
Overall, obtaining the CPCU designation requires a significant amount of time and money; however, it can be a valuable asset when seeking employment or promotions within the property and casualty insurance industry.
5. Certified Risk Manager (CRM)
Certified Risk Manager (CRM) is a professional certification program offered by the Global Risk Management Institute (GRMI). It is designed to provide risk management professionals with the knowledge and skills necessary to identify, analyze, and manage risks in an organization. The CRM certification demonstrates that an individual has achieved a high level of expertise in risk management.
The CRM program consists of three courses: Introduction to Risk Management, Advanced Risk Management, and Professional Practice in Risk Management. Each course must be completed within two years of starting the program. The total cost for all three courses is approximately $2,400 USD.
To earn the CRM certification, individuals must pass all three courses and demonstrate mastery of the material by passing a comprehensive exam. The exam can be taken at any approved testing center around the world. The exam fee is $395 USD per attempt.
Once certified, individuals must maintain their certification status by completing continuing education requirements every two years. This includes attending conferences or workshops related to risk management or taking online courses from GRMI-approved providers.
6. Associate in Claims (AIC)
Associate in Claims (AIC) is a professional designation offered by The Institutes, a leading provider of insurance education and training. The AIC designation is designed to recognize individuals who have achieved a high level of expertise in the field of claims adjusting. It is the most widely recognized and respected credential for claims professionals.
To obtain the AIC designation, candidates must successfully complete a series of courses that cover topics such as legal principles, insurance contracts, and loss adjustment techniques. Additionally, candidates must pass an exam administered by The Institutes to demonstrate their knowledge and skills.
The AIC program typically takes about two years to complete. Candidates can choose from several different study options that fit their needs and schedules, including self-study or instructor-led courses.
The cost of the AIC program depends on the type of study option chosen. Self-study courses range from $1,000 to $2,000 while instructor-led courses can cost up to $4,000 or more. Additional fees may also be required for exams and other materials.
7. Associate in Risk Management (ARM)
Associate in Risk Management (ARM) is a professional designation for individuals who specialize in risk management and insurance. The ARM designation is offered by the Insurance Institute of America (IIA). It is designed to help professionals develop a comprehensive understanding of the principles and practices of risk management, as well as an understanding of the legal, financial, and operational aspects of managing risk.
The ARM program consists of four courses: Principles of Risk Management, Enterprise Risk Management, Financial Risk Management, and Legal Aspects of Risk Management. Each course takes approximately 30 hours to complete. Upon successful completion of all four courses, the individual will receive their ARM designation.
The cost for the entire program is approximately $1,500. This includes registration fees for all four courses as well as study materials and textbooks.
In order to become an ARM designee, individuals must have at least three years of professional experience in risk management or related fields such as finance or accounting. Additionally, they must pass a comprehensive exam upon completion of the program with a score of at least 70%.
8. Associate in General Insurance (AINS)
Associate in General Insurance (AINS) is a professional designation offered by The Institutes, a provider of insurance and risk management education. The AINS designation is designed to provide individuals with the knowledge and skills needed to work in the general insurance field. It is intended for those who are new to the industry or those looking to advance their career.
The AINS program consists of four courses: Principles of Insurance, Personal Lines Insurance, Commercial Property and Liability Insurance, and Risk Management & Insurance Services. Each course covers topics such as insurance principles, policy language, underwriting principles, claims handling, risk management techniques, and more.
The AINS program can be completed in as little as six months depending on how quickly you complete the courses. To get started you will need to register with The Institutes and purchase the course materials for each course. Once you have completed all four courses you will need to pass a comprehensive exam before earning your AINS designation.
The cost of the AINS program depends on which courses you choose to take. The cost for all four courses ranges from $1,100 - $1,500 depending on whether or not you purchase additional study materials or opt for online instruction.
9. Certified Insurance Counselor (CIC)
Certified Insurance Counselor (CIC) is a professional designation program designed to recognize individuals who have achieved a high level of knowledge in the insurance industry. The CIC program was created by The National Alliance for Insurance Education & Research, an organization dedicated to providing quality insurance education and research.
To obtain the CIC designation, individuals must complete five courses and pass five exams. Each course covers a different area of insurance, such as personal lines, commercial lines, life and health, agency management, and ethics. The courses are offered online or in-person at various locations around the country.
It typically takes about one year to complete all five courses and exams required for the CIC designation. However, some people may be able to finish more quickly depending on their prior knowledge of the insurance industry.
The cost of obtaining the CIC designation varies depending on where you take the courses and which type of course you choose (online or in-person). Generally speaking, it can range from $1,000 to $3,000 for all five courses and exams.
10. Accredited Advisor in Insurance (AAI)
Accredited Advisor in Insurance (AAI) is a professional designation awarded by The Institutes to individuals who demonstrate a high level of knowledge and understanding of the insurance industry. It is designed for those who are interested in working as an insurance advisor or consultant, or for those already in the field who want to gain a higher level of expertise.
The AAI program consists of five courses: Principles of Risk Management and Insurance, Property and Liability Risk Management and Insurance, Personal Risk Management and Insurance, Business Law, and Finance. Each course takes approximately 15-20 hours to complete. After completing all five courses, you must pass an exam administered by The Institutes to receive your AAI designation.
The cost of the AAI program varies depending on whether you take the courses online or in-person. Online courses typically cost between $400-$500 per course while in-person courses can range from $600-$800 per course. In addition to the course fees, there is also an exam fee of $125 that must be paid when registering for the exam.
In total, it typically takes about six months to complete all five courses and pass the exam required for your AAI designation.
11. Certified Fraud Examiner (CFE).
A Certified Fraud Examiner (CFE) is a professional who has been certified by the Association of Certified Fraud Examiners (ACFE). The CFE credential is the highest level of certification available in the field of fraud examination. The CFE credential is awarded to individuals who have demonstrated a high level of knowledge, skills and abilities in detecting and preventing fraud.
It takes approximately six months to complete the requirements for becoming a CFE. To become certified, applicants must pass an exam that covers topics such as financial statement fraud, internal controls, money laundering, and forensic accounting. Additionally, applicants must have two years of experience in the field of fraud examination or related areas such as accounting or law enforcement.
To get started on the path to becoming a CFE, you must first join the ACFE as a member. Membership fees vary depending on your location and type of membership chosen. Once you are an ACFE member, you can purchase study materials from their website which will help prepare you for the exam.
The cost to take the CFE exam is $395 USD for members and $595 USD for non-members. This fee includes access to online practice exams and other resources that can help you prepare for the exam.
Once you have successfully passed the exam, there is an annual renewal fee of $125 USD to maintain your certification status with ACFE. This fee includes access to continuing education opportunities and other benefits offered through ACFE membership.
Do You Really Need a Claims Supervisor Certificate?
The answer to this question depends on your career goals and the type of job you are seeking. If you are looking for a position as a claims supervisor, then having a Claims Supervisor Certificate could be beneficial. A certificate will demonstrate to employers that you have the necessary knowledge and skills to effectively manage claims processes. It can also show that you have taken the initiative to improve your skills in order to better serve customers and clients.
Having a Claims Supervisor Certificate can also provide other benefits such as increased salary potential or access to higher level positions within the industry. Furthermore, having a certificate may also open up new opportunities for career advancement or even help you land a promotion.
In conclusion, whether or not you need a Claims Supervisor Certificate ultimately depends on your individual situation and goals. However, if you are looking for a career in this field, it may be worth considering obtaining one in order to stand out from other applicants and take your career to the next level.
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FAQs About Claims Supervisor Certifications
1. What is a Claims Supervisor Certification?
A Claims Supervisor Certification is a professional designation that demonstrates an individual has the knowledge and skills to supervise the processing of insurance claims. The certification is typically earned through completing a course or program designed to provide the necessary training, knowledge, and experience needed for effective claims supervision.
2. Who should pursue a Claims Supervisor Certification?
Anyone who works in the insurance industry who wants to demonstrate their expertise in managing and processing insurance claims can benefit from earning a Claims Supervisor Certification. This includes experienced supervisors as well as those just starting out in the field looking to gain additional knowledge and skills.
3. How do I become certified?
In order to become certified, you must complete an approved course or program that includes instruction on topics such as insurance policies, regulations, claim handling procedures, customer service, communication skills, and more. After completing the course or program, you must pass an exam administered by an accredited organization in order to receive your certification.
4. How long does it take to become certified?
The length of time required to earn a Claims Supervisor Certification varies depending on the type of program you choose and your prior knowledge and experience in the field. Generally speaking, it takes between 6-12 months to complete a certification program and pass the required exam.
5. What are some of the benefits of becoming certified?
Certification provides several benefits including increased job opportunities with higher salaries as well as recognition within your field as an expert in claims management and processing. Additionally, earning a certification can help build credibility with clients and colleagues which can lead to more business opportunities down the road.