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Top 10 Cash Teller Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 17 min read

Certifications for a cash teller are important in the job market because they demonstrate a level of competence and professionalism. They can provide evidence to employers that an individual has the knowledge and skills necessary to perform the duties of a cash teller, including properly handling money and providing customer service. Additionally, certifications can give an individual an edge over other applicants for a position by showing that they have taken the initiative to stay up-to-date on the latest industry trends and best practices. Finally, certifications may also lead to higher wages as employers recognize the value that certified cash tellers bring to their organization.

This article reviews some of the top certifications for Cash Tellers and explains how they can help a cash teller advance their career.

What are Cash Teller Certifications?

Cash teller certification is a type of training and certification program that provides cashiers with the skills and knowledge they need to accurately handle cash transactions. This certification typically covers topics such as how to count money, reconcile accounts, scan items, and process credit card payments. It also teaches the basics of customer service, including how to interact with customers in a professional manner. By obtaining cash teller certification, a cashier can demonstrate their knowledge and ability to employers and customers alike.

Having this certification can be beneficial for both employees and employers. For employees, it shows potential employers that they have the skills necessary to perform the job correctly and efficiently. Additionally, having this certification can open up more job opportunities since many employers prefer to hire someone who has already been trained in cash handling processes.

For employers, having certified staff can help ensure that their customers are receiving accurate change when making purchases. It also helps prevent errors which could lead to losses due to incorrect change or refunds being given out. Furthermore, by having certified staff on hand, employers can rest assured that their customer's financial information is being handled securely and properly.

Pro Tip: If you are interested in becoming a cash teller, be sure to research and complete the necessary certification requirements. Certification requirements vary by state, so it's important to check with your local government for specifics. Additionally, many employers require cash tellers to have completed a course in money handling or customer service.

Related: What does a Cash Teller do?

Top 10 Cash Teller Certifications

Here’s our list of the best certifications available to Cash Tellers today.

1. Certified Bank Teller (CBT)

Certified Bank Teller (CBT) is a professional certification offered by the Institute of Certified Bankers (ICB), a subsidiary of the American Bankers Association. The CBT designation is designed to recognize individuals who demonstrate a high level of knowledge and proficiency in customer service, banking operations, financial services, and related technologies.

To obtain the CBT designation, applicants must meet certain eligibility requirements and pass an exam. The exam consists of multiple-choice questions that cover topics such as customer service, banking operations, financial services, and related technologies. The exam typically takes two hours to complete and can be taken at any ICB-approved testing center.

The cost to take the CBT exam varies depending on the testing center but is typically around $200-$300. Additionally, some employers may offer reimbursement for those who successfully pass the exam.

Once an individual passes the CBT exam, they will receive their official certification from ICB. This certification is valid for three years and can be renewed by taking additional courses or exams as required by ICB.

2. Certified Financial Services Professional (CFSP)

Certified Financial Services Professional (CFSP) is a professional designation that recognizes individuals who have demonstrated knowledge and experience in the financial services industry. The CFSP credential is offered by the Institute of Certified Financial Services Professionals (ICFSP).

The CFSP program consists of three levels: Level 1, Level 2, and Level 3. To become a certified financial services professional, an individual must complete all three levels.

Level 1 covers basic principles of finance and economics, as well as the legal and regulatory framework governing the financial services industry. This level also includes courses on risk management, investments, insurance, and banking.

Level 2 focuses on advanced concepts such as portfolio management, wealth planning, retirement planning, estate planning, taxation, and international finance.

Level 3 covers topics such as ethics and compliance in the financial services industry. It also includes an examination that tests a candidate's knowledge of these topics.

It typically takes about two years to complete all three levels of the CFSP program. However, this may vary depending on an individual's background and experience in the field.

To get started with the CFSP program, interested individuals should contact ICFSP directly or visit their website for more information on how to apply for certification. The cost of obtaining certification depends on which level(s) an individual wishes to pursue; however it typically costs around $500 per level plus any applicable taxes or fees.

3. Certified Cash Handling Professional (CCHP)

Certified Cash Handling Professional (CCHP) is a professional certification program designed to recognize individuals who have demonstrated mastery of the skills and knowledge required for cash handling. It is an internationally recognized credential that is awarded by the International Association of Financial Crimes Investigators (IAFCI).

The CCHP program consists of two parts: a written examination and a practical assessment. The written exam tests the candidate’s knowledge of cash handling procedures, security measures, and fraud prevention techniques. The practical assessment evaluates the candidate’s ability to apply these concepts in real-world scenarios.

The CCHP program takes approximately four months to complete. Candidates must first register for the program and pay a fee before they can take the written exam. After passing the written exam, candidates must then complete a practical assessment in order to receive their certification.

The cost of the CCHP program varies depending on where you live, but typically ranges from $500-$1,000 USD.

4. Accredited Cash Manager (ACM)

Accredited Cash Manager (ACM) is a professional certification program offered by the Institute of Financial Operations. It is designed to recognize individuals who possess the knowledge and skills necessary to manage cash operations in a variety of organizations, including banks, retail stores, and other financial institutions.

The ACM certification requires candidates to pass two exams: an online exam and a written exam. The online exam covers topics such as cash management principles, cash flow analysis, risk management, and financial statement analysis. The written exam focuses on topics such as accounting principles, banking regulations, and financial reporting standards.

It typically takes between six months and one year to complete the ACM certification program. Candidates must complete both exams within this timeframe in order to receive their certification.

The cost of the ACM certification program varies depending on the provider. Generally speaking, it can range from $500 to $2,000 or more for all materials and exams required for completion of the program.

In order to get certified as an Accredited Cash Manager (ACM), you must first register with the Institute of Financial Operations (IFO) by submitting an application form along with any applicable fees. Once your application has been accepted, you will be provided with access to all study materials needed for completing the program. You will then be required to take both exams within a specified timeframe in order to become certified as an ACM.

5. Certified Treasury Professional (CTP)

The Certified Treasury Professional (CTP) is a professional certification offered by the Association for Financial Professionals (AFP). It is a globally recognized credential that demonstrates an individual’s knowledge and understanding of treasury management. The CTP designation is awarded to those who have completed a rigorous program of study, including a comprehensive exam, and have demonstrated their expertise in the field.

The CTP program consists of two parts: the Self-Study Program and the Exam. The Self-Study Program consists of reading materials, online courses, and webinars that cover topics such as cash management, risk management, investments, international finance, financial analysis, and more. The Exam consists of 150 multiple-choice questions that must be completed within three hours.

To become certified as a CTP, individuals must first complete the Self-Study Program and then pass the Exam with a score of at least 70%. Once certified, individuals must maintain their certification by completing continuing education credits every two years.

The cost to become certified as a CTP varies depending on whether you are an AFP member or nonmember. For AFP members, the cost is $1,295; for nonmembers it is $1,595.

6. Certified Payment Professional (CPP)

Certified Payment Professional (CPP) is a professional certification offered by the National Association of Payment Professionals (NAPCP). It is designed to recognize individuals who demonstrate knowledge and expertise in the payment industry. The CPP designation is a mark of distinction that shows employers, clients, and colleagues that an individual has achieved a high level of proficiency in the field.

It typically takes about three months to complete the CPP program, depending on how much time you are able to dedicate to studying and preparing for the exam. To get started, you must first apply for the program by submitting an application form and paying a non-refundable fee of $150. Once accepted into the program, you will receive study materials and access to online resources to help you prepare for the exam.

The CPP exam consists of 150 multiple-choice questions covering topics such as payment processing systems, fraud prevention techniques, customer service best practices, and more. You must score at least 75% on the exam in order to pass and become certified. The cost of taking the exam is $450 for NAPCP members or $550 for non-members.

Once you have passed the exam, you will be awarded your CPP designation which will be valid for two years from date of issue. After two years, you must recertify by completing continuing education credits or retaking the exam.

7. Certified Retail Banking Professional (CRBP)

Certified Retail Banking Professional (CRBP) is a professional certification program offered by the Institute of Certified Bankers (ICB). It is designed to recognize and reward individuals who have demonstrated knowledge and expertise in retail banking. The CRBP program is designed to provide bank professionals with the skills and knowledge necessary to succeed in the ever-changing retail banking environment.

The CRBP program consists of three courses: Retail Banking Fundamentals, Retail Banking Operations, and Retail Banking Compliance. Each course is offered online or through classroom instruction at an ICB-approved learning center. The courses can be completed in as little as four months, but may take up to six months depending on individual circumstances.

To receive the CRBP designation, applicants must pass all three courses with a minimum score of 75%. Upon successful completion of all three courses, applicants will receive their CRBP certificate from ICB.

The cost for the CRBP program varies depending on whether you choose to take the courses online or in person at an ICB-approved learning center. Online courses typically range from $400-$600 per course, while in-person classes are typically more expensive and range from $800-$1000 per course.

8. Certified Check Processing Professional (CCPP)

Certified Check Processing Professional (CCPP) is a certification program offered by the National Check Professional Association (NCPA). It is designed to provide check processors with the knowledge and skills needed to effectively process checks. The CCPP certification requires successful completion of a course and passing an exam.

The course covers topics such as check processing fundamentals, money movement, fraud prevention, risk management, and customer service. It also provides hands-on experience with check processing systems and equipment. The course takes approximately 10 hours to complete.

To become certified, applicants must first register for the CCPP course through the NCPA website. After completing the course, applicants must take an online exam that consists of 80 multiple-choice questions. A passing score of 70% or higher is required in order to receive certification.

The cost for the CCPP course and exam varies depending on whether you are an NCPA member or not. For non-members, it costs $195 for the course plus $95 for the exam fee. For NCPA members, it costs $145 for the course plus $95 for the exam fee.

Once you have successfully completed both components of the CCPP program, you will be awarded your Certified Check Processing Professional (CCPP) certificate from the NCPA. This certificate is valid for three years from date of issuance and can be renewed by taking additional courses or exams at any time during those three years if necessary.

9. Accredited ACH Professional (AAP)

Accredited ACH Professional (AAP) is a professional designation given to individuals who have demonstrated their knowledge and expertise in the Automated Clearing House (ACH) Network. The AAP certification is offered by NACHA, the Electronic Payments Association, and is the most widely recognized ACH credential in the payments industry.

To become an AAP, applicants must first meet certain eligibility requirements, including having at least two years of experience working with ACH transactions and/or managing ACH operations. Applicants must also pass an exam that covers topics such as ACH rules and regulations, risk management, fraud prevention, and more.

The entire process of becoming an AAP typically takes about three months from start to finish. After submitting the application and passing the exam, applicants will receive their AAP certification within six weeks.

The cost of becoming an AAP varies depending on whether you are a NACHA member or non-member. For members, the total cost is $550; for non-members it is $750. This fee includes the application fee ($100 for members/$150 for non-members), exam fee ($400 for both members and non-members), and annual renewal fee ($50).

10. Certified Bank Auditor (CBA)

Certified Bank Auditor (CBA) is a professional certification program designed for auditors and other financial professionals who specialize in the banking industry. The CBA designation is awarded by the Institute of Internal Auditors (IIA) and signifies that an individual has achieved a high level of proficiency in bank auditing standards, practices, and procedures.

It takes approximately 12-18 months to complete the requirements for the CBA designation. To become certified, individuals must first pass a written exam that covers topics such as internal control systems, risk management, financial reporting, and compliance with regulations. After passing the exam, applicants must then complete an approved course of study in bank auditing or submit evidence of their experience in this field.

The cost of obtaining the CBA designation varies depending on the type of course taken and whether or not it is self-study or instructor-led. Generally speaking, it typically costs between $2,000-$3,000 to become certified.

Do You Really Need a Cash Teller Certificate?

The answer to this question depends on the individual. A cash teller certificate can be beneficial for those looking to pursue a career in banking or finance, but it is not always necessary.

For individuals who are interested in entering the banking industry, a cash teller certificate may be beneficial. Cash teller certificates demonstrate that an individual has a basic understanding of financial principles, including money management and customer service procedures. This knowledge can help someone gain entry into a bank or financial institution and make them more attractive to potential employers. Additionally, some banks may require employees to have such certification before they will hire them.

On the other hand, those who are already employed in a related field may find that having a cash teller certificate is not necessary. Depending on the job duties, employers may allow employees to learn on-the-job without any additional training or certification beyond what is required for their position.

In conclusion, whether or not an individual needs a cash teller certificate depends on their specific situation and goals. For those looking to enter the banking industry, having such certification can be beneficial and even required depending on the employer's preferences. However, for those already working in finance or banking fields, additional certification may not be necessary.

Related: Cash Teller Resume Examples

FAQs About Cash Teller Certifications

Q1. What is a Cash Teller Certification?

A1. A Cash Teller Certification is a credential that demonstrates an individual's knowledge and abilities in cash handling, customer service, and security procedures related to working as a teller in a financial institution.

Q2. How do I become certified as a Cash Teller?

A2. To become certified as a Cash Teller, you must complete the required training program offered by your employer or other approved provider and pass the certification exam.

Q3. What topics are covered on the Cash Teller Certification Exam?

A3. The topics covered on the Cash Teller Certification Exam include banking regulations, financial operations, customer service principles, cash handling techniques, fraud prevention measures, communication skills, and more.

Q4. How long does it take to get certified as a Cash Teller?

A4. The length of time it takes to get certified as a Cash Teller depends on the training program you choose and how quickly you can learn the material needed to pass the certification exam. Generally speaking, most programs can be completed within 6-12 months depending on your availability for study time and practice tests taken prior to taking the final certification exam.

Q5. What type of job opportunities are available for those with a Cash Teller Certification?

A5: Those with a Cash Teller Certification may find job opportunities in banks and credit unions as tellers or back office staff members responsible for processing deposits and withdrawals from customers’ accounts or providing customer service support at branches or call centers. Additionally, some employers may offer higher salaries or promotions for those who have earned their certification in cash handling procedures from an accredited institution such as The American Bankers Association (ABA).

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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