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Amazon Software Maintenance Engineer Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 9 min read

This article will provide readers with an overview of the skills and qualifications needed to write a successful resume for a Software Maintenance Engineer at Amazon. It will cover topics such as highlighting relevant experience, emphasizing technical and soft skills, and tailoring the resume content to Amazon's job requirements. Additionally, it will provide tips on how to showcase achievements related to software maintenance engineering that demonstrate the applicant's potential value to Amazon.

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Amazon Software Maintenance Engineer Resume Example

Raeann Deassis, Software Maintenance Engineer


(623) 062-2166

Harrisburg, PA

Professional Summary

I am an experienced Software Maintenance Engineer with over two years in the field. I have a strong background in managing software systems, providing technical support and troubleshooting software issues. I am proficient in developing and implementing software updates, upgrades and patches. I am also adept in diagnosing and repairing software related problems and providing user training and technical advice. My experience has enabled me to work independently as well as part of a team in order to ensure the successful operation and maintenance of software systems. I am an organized and efficient problem solver who is able to work under pressure and complete tasks within tight deadlines.

Work Experience

Senior Software Maintenance Engineer at CyberCoders - Philadelphia, PA, PA

Nov 2022 - Present

  • Developed a new software maintenance system for CyberCoders - Philadelphia, PA that improved customer satisfaction by 25% and reduced response time to reported bugs from 48 hours to 24.
  • Spearheaded an initiative resulting in the successful implementation of a cloud-based storage solution which boosted data security by 40%.
  • Led team of 4 engineers on project that resulted in streamlining processes across multiple departments; increased productivity levels 15%, saving company $100K annually.
  • Singlehandedly designed automated testing protocols reducing manual QA process times 20%; achieved 99% accuracy rate in tests conducted.

Software Maintenance Engineer at Robert Half Technology - Philadelphia, PA, PA

Jul 2021 - Sep 2022

  • Developed and implemented a software maintenance plan that reduced bug reports by 23%, improved customer satisfaction ratings from 3.2 to 4.7, and increased the speed of updates deployment by 40%.
  • Saved $50K in annual costs for Robert Half Technology-Philadelphia through cutting edge optimization techniques on existing codebase without compromising user experience or security standards.
  • Streamlined workflow processes within the organization resulting in an average time reduction of 20% when deploying new versions of software products.
  • Resolved over 200 technical support tickets related to system upgrades with minimal external assistance leading to better client retention rate.


Bachelor of Science in Software Maintenance Engineering at Drexel University, Philadelphia, PA

Aug 2017 - May 2021

Relevant Coursework: Software Design and Architecture, Operating System Concepts, Data Structures and Algorithms, Software Project Management, Computer Networks, and Database Systems.


  • Troubleshooting
  • Debugging
  • Documentation
  • Problem-solving
  • Programming
  • Networking
  • Communication


  • Certified Software Maintenance Engineer (CSME)
  • Certified Reliability and Maintainability Professional (CRMP)

Tips for Writing a Better Amazon Software Maintenance Engineer Resume

1. Highlight Your Technical Expertise: When writing an Amazon software maintenance engineer resume, be sure to highlight your technical expertise and any certifications and qualifications you have. This will help demonstrate that you are knowledgeable in the field and can handle complex tasks.

2. Detail Your Work Experience: Include a section detailing your work experience, including the specific tasks you completed and any successes or awards you achieved. This will help paint a picture of you as an experienced professional who can perform well in the position.

3. Showcase Your Problem-Solving Skills: Make sure to showcase your problem-solving skills on your resume, as this is an important part of working as a software maintenance engineer at Amazon. Demonstrate how you’ve been able to identify underlying issues and develop solutions to improve overall performance.

4. Demonstrate Your Communication Skills: As with any job, communication skills are important for success in a software maintenance engineer role at Amazon. Make sure to include examples of how you’ve been able to effectively communicate with stakeholders and colleagues alike throughout your career.

5. Include Relevant Keywords: To make sure your resume stands out from the competition, make sure to include relevant keywords related to the job description or industry terminology where applicable throughout your resume. This will help increase the likelihood that hiring managers find it during their search process!

Related: Software Engineer Resume Examples

Key Skills Hiring Managers Look for on Amazon Software Maintenance Engineer Resumes

Using keywords from the job description when applying for a Software Maintenance Engineer opportunity at Amazon is essential. This is because Amazon uses an Applicant Tracking System (ATS) to filter through the hundreds of applications they receive for each position. By including specific keywords in your application, you can increase the chances that your application will get noticed by the ATS and make it to an actual human reviewer. It's important to take the time to review the job description and tailor your resume accordingly, making sure you include relevant industry terminology and phrases that are used in the job posting.

When applying for a software maintenance engineer position at Amazon, you should be familiar with the common skills and key terms listed below.

Key Skills and Proficiencies
DebuggingSoftware Testing
Performance TuningDocumentation
Configuration ManagementVersion Control
Change ManagementData Analysis
Scripting LanguagesNetworking Protocols
Security PrinciplesAutomation Tools
System AdministrationDatabase Administration
Quality AssuranceUser Support
Release ManagementProject Management
Technical WritingCloud Computing

Related: Software Engineer Skills: Definition and Examples

Common Action Verbs for Amazon Software Maintenance Engineer Resumes

Finding different action verbs to use on a resume can be difficult, especially when creating an Amazon Software Maintenance Engineer Resume. It is important to use varied verbs in order to make the resume stand out from other applicants and draw attention to the applicant's unique skills and experience. Using the same words over and over again not only makes the resume dull, but also fails to accurately showcase the individual's qualifications. Instead, applicants should strive for variety and creativity in their choice of words in order to create an eye-catching resume that will help them stand out from the competition.

To give you an edge in the job market, we've compiled a list of powerful action verbs that can be used to strengthen your resume and increase your chances of landing your next interview:

Action Verbs

Related: What does a Software Engineer do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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