12 Taxi Driver Skills: Definition and Examples

By ResumeCat Editorial Team
Published September 1, 2022

Taxi drivers are professional drivers who transport passengers between locations in a safe and efficient manner. There are 12 key skills that taxi drivers must possess in order to be successful in their role. These skills include: customer service, navigation, time management, defensive driving, and more.

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Taxi Driver Skills

Time management

The ability to manage one's time effectively is an important skill for taxi drivers, as they need to be able to plan and execute their routes in a timely manner. This skill can be developed through practice and experience.

Customer service

Customer service is the ability to provide excellent customer service. This means being able to deal with customer inquiries and complaints in a professional and efficient manner. It is important to have good customer service skills because it shows that you care about your customers and are willing to go the extra mile to ensure their satisfaction.

The ability to navigate is an important skill for taxi drivers, as they need to be able to get their passengers to their destination in the most efficient way possible. This includes being able to read maps and use GPS systems.

Defensive driving

Defensive driving is a set of skills and techniques that drivers use to stay safe on the road. It includes things like knowing how to handle different types of weather and road conditions, being aware of other drivers around you, and knowing how to avoid accidents.


Flexibility is the ability to adapt to change. As a taxi driver, you need to be able to adjust your route based on traffic conditions, road closures, and other unexpected events. This requires being able to think on your feet and make quick decisions.

Stress management

Stress management is a skill that is needed in order to deal with the stress of being a taxi driver. This can include learning how to deal with difficult customers, managing one's time, and dealing with the demands of the job.

Physical fitness

Physical fitness is the ability to be physically active and to have the endurance to do activities for long periods of time. As a taxi driver, you need this skill to be able to drive long hours without getting tired.

Mental stamina

Mental stamina is the ability to keep going mentally even when you are tired or under stress. As a taxi driver, you will often be working long hours and dealing with difficult customers. Having strong mental stamina will help you to stay focused and calm under pressure.

Good vision

A taxi driver needs good vision so that they can see the road and traffic clearly, and react quickly to any potential hazards.

Hearing acuity

Hearing acuity is the ability to hear clearly. This is important for taxi drivers because they need to be able to communicate with passengers and hear traffic around them.

Knowledge of traffic laws

The ability to drive a taxi safely and efficiently requires a good working knowledge of traffic laws. This helps the driver to avoid getting into accidents, and also to avoid getting tickets or other citations.

Safe driving record

A safe driving record is a clean record with no accidents, moving violations, or DUI/DWI convictions. You need it to be a taxi driver because it shows that you are a responsible and safe driver.

How to improve taxi driver skills

Taxi drivers are a vital part of any city’s transportation infrastructure. They provide an important service by getting people where they need to go, often when other modes of transportation are not available. While most taxi drivers are skilled and experienced professionals, there is always room for improvement. Below are some tips on how taxi drivers can improve their skills.

1. Stay up to date on the latest traffic patterns and conditions. This includes knowing about construction projects, street closures, and events that could impact traffic flow. Staying informed will help you get your passengers to their destination in the quickest and safest way possible.

2. Keep your vehicle clean and well-maintained. A clean car is more comfortable for passengers and makes a good impression. It is also important to make sure your car is in good working order to avoid breakdowns or accidents.

3. Be courteous and professional with passengers. Greeting passengers with a smile and being polite goes a long way in making them feel comfortable and appreciated. Remember that you are representing your company and your city, so it is important to be professional at all times.

4. Be knowledgeable about your city. This includes knowing popular destinations, shortcuts, and the best route to take based on current traffic conditions. Being able to give passengers directions and advice will make their trip more enjoyable and stress-free.

5. Offer additional services beyond just transportation. Many taxi drivers also offer tour guide services, which can be a great way to show off your knowledge of the city and earn some extra income. If you are not comfortable doing this, simply being friendly and helpful can go a long way in making passengers’ trips more enjoyable.

By following these tips, taxi drivers can improve their skills and provide an even better service to their passengers

How to highlight taxi driver skills

If you're a taxi driver, you want to highlight your skills to potential customers. You should list your years of experience, your clean driving record, and your knowledge of the area. You should also list any special skills or services that you offer, such as airport pick-ups or child seats.

On a resume

To highlight your skills as a taxi driver on your resume: -Detail your experience driving a taxi. This could include how long you've been driving a taxi, what kind of routes you're familiar with, etc. -Mention any awards or recognition you've received as a taxi driver. -Point out any special skills you have that make you a good taxi driver, such as being able to navigate city streets quickly and efficiently. -If you have experience working with a particular type of customer (e.g., tourists, business travelers, locals), be sure to mention that. - stressing the importance of safety and customer service.

In a cover letter

As a taxi driver, you are skilled in providing excellent customer service and navigating city streets. In your cover letter, highlight these skills by discussing a time when you went above and beyond for a passenger or successfully navigated difficult traffic. Be sure to emphasize your commitment to safety and customer satisfaction.

During an interview

You should highlight your skills as a taxi driver during the interview. You should emphasize your ability to drive in different conditions, your knowledge of the area, and your customer service skills. You should also highlight any awards or recognition you have received as a taxi driver.