Top 12 Janitorial Manager Skills to Put on Your Resume

In the dynamic world of facility maintenance and cleanliness, a successful janitorial manager must embody a unique blend of skills that marry operational expertise with exceptional leadership qualities. Highlighting these skills on your resume can set you apart in the competitive job market, demonstrating your capability to efficiently manage cleaning teams and ensure impeccable environmental standards.

Janitorial Manager Skills

1. Scheduling
2. Budgeting
3. Training
4. Supervision
5. Safety Compliance
6. Inventory Management
7. Quality Control
8. Equipment Maintenance
9. Team Leadership
10. Customer Service
11. Project Management
12. Microsoft Office

1. Scheduling

Scheduling, in the context of a Janitorial Manager, involves planning and allocating specific cleaning tasks and shifts to the janitorial staff, ensuring efficient coverage of all cleaning requirements within the designated spaces at optimal times.

Why It's Important

Scheduling is crucial for a Janitorial Manager as it ensures the efficient allocation of cleaning staff and resources, maintains consistent cleanliness standards, and meets the specific needs of each area within the facility, ultimately resulting in a well-maintained environment and satisfied clients.

How to Improve Scheduling Skills

Improving scheduling for a Janitorial Manager involves strategic planning, communication, and the use of technology. Here's a concise guide:

1. Assess Needs: Evaluate the cleaning requirements of each area to prioritize tasks. Cleaning Industry Analysis by ISSA can provide insights.

2. Staff Availability: Keep an updated list of staff availability, skills, and preferences. Tools like When I Work facilitate shift planning and employee scheduling.

3. Use Software: Implement scheduling software tailored for janitorial services, such as Swept or Janitorial Manager, to optimize shifts, manage tasks, and improve communication.

4. Feedback Loop: Create a system for receiving feedback from both clients and employees to adjust schedules as needed. This enhances satisfaction and efficiency.

5. Training: Continuously train staff on time management and the specific use of scheduling tools. Online platforms like Lynda.com offer courses in time management and software use.

6. Lean Scheduling: Adopt lean principles by scheduling tasks based on demand, reducing waste, and allocating resources more effectively. The Lean Management Institute offers resources on lean management practices.

7. Regular Reviews: Periodically review and adjust schedules to optimize for changing needs and efficiencies discovered.

By focusing on these strategies, a Janitorial Manager can significantly improve scheduling, leading to more efficient operations and higher satisfaction among staff and clients.

How to Display Scheduling Skills on Your Resume

2. Budgeting

Budgeting, in the context of a Janitorial Manager, involves planning and allocating financial resources for the effective management and operation of cleaning and maintenance tasks, ensuring costs stay within set limits while achieving cleanliness and maintenance goals.

Why It's Important

Budgeting is crucial for a Janitorial Manager as it ensures effective allocation of financial resources to maintain cleaning standards, control costs, prioritize necessary supplies and equipment, and plan for future expenses, ultimately contributing to operational efficiency and profitability.

How to Improve Budgeting Skills

Improving budgeting for a Janitorial Manager involves several key steps aimed at enhancing financial management and operational efficiency. Here's a concise guide:

1. Assess Current Spending: Review and categorize current expenditures to identify necessary costs versus areas of potential savings. QuickBooks offers tools for expense tracking.

2. Set Clear Budget Goals: Establish clear, achievable objectives for your budget, focusing on reducing unnecessary expenses and allocating resources to high-priority areas. SMART Goals provides a framework for setting specific, measurable, attainable, relevant, and time-bound goals.

3. Implement Cost-saving Strategies: Research and apply cost-saving measures, such as bulk purchasing, renegotiating with suppliers, or investing in energy-efficient equipment. Energy Star has resources for selecting energy-efficient products.

4. Use Budgeting Software: Leverage budgeting software to streamline the budgeting process, improve accuracy, and facilitate easier monitoring of financial performance. Mint and You Need A Budget (YNAB) are popular options.

5. Monitor and Adjust Regularly: Regularly review the budget against actual expenses and adjust as necessary to stay on track. This requires ongoing vigilance and willingness to make changes to meet budgetary goals.

6. Invest in Training: Ensure staff are trained in cost-effective practices and the importance of budget adherence to foster a culture of financial responsibility. Coursera offers courses on financial management and budgeting.

7. Engage in Preventive Maintenance: Regular maintenance of equipment reduces emergency repair costs and prolongs the lifespan of your assets. FacilitiesNet provides insights into preventive maintenance strategies.

By following these steps and utilizing the recommended resources, Janitorial Managers can significantly improve their budgeting practices, leading to more efficient and cost-effective operations.

How to Display Budgeting Skills on Your Resume

3. Training

Training, in the context of a Janitorial Manager, involves instructing and guiding janitorial staff on cleaning techniques, safety protocols, equipment use, and customer service to ensure efficient and effective maintenance of facilities.

Why It's Important

Training is crucial for a Janitorial Manager as it ensures they possess the necessary skills and knowledge to maintain cleanliness standards, effectively manage staff, ensure safety procedures are followed, and use cleaning products and equipment efficiently. This leads to improved service quality, operational efficiency, and customer satisfaction.

How to Improve Training Skills

To improve training for a Janitorial Manager, focus on the following strategies:

1. Understand Learning Styles: Recognize that everyone has a preferred way of learning. Incorporate visual, auditory, and hands-on training methods to accommodate diverse learning styles. Learn more about learning styles.

2. Utilize Technology: Incorporate e-learning platforms and mobile apps for training modules that can be accessed anywhere, anytime. This flexibility allows for self-paced learning. Explore e-learning tools.

3. Implement Mentorship Programs: Pair new or less experienced janitors with seasoned mentors for on-the-job training. This promotes knowledge sharing and a supportive work culture. Discover mentorship benefits.

4. Regular Feedback and Assessment: Provide regular, constructive feedback and conduct assessments to gauge training effectiveness and areas needing improvement. Feedback and its importance.

5. Safety Training: Prioritize health and safety training, ensuring all staff are well-versed in the use of cleaning chemicals and equipment. OSHA's guide to janitorial safety.

6. Customize Training Materials: Tailor training materials to your specific operations and the facilities you manage. Customized content is more relevant and engaging for your staff. Custom training development.

7. Continuous Improvement: Treat training as an ongoing process. Stay updated with the latest cleaning techniques, technologies, and industry standards to continually enhance your training program. Continuous improvement in training.

By incorporating these strategies, you can significantly improve the training process for your janitorial staff, leading to a more efficient, knowledgeable, and motivated team.

How to Display Training Skills on Your Resume

4. Supervision

Supervision, in the context of a Janitorial Manager, involves overseeing and directing the cleaning staff's activities, ensuring tasks are completed efficiently, and maintaining high standards of cleanliness and safety in the facility.

Why It's Important

Supervision is crucial for a Janitorial Manager to ensure quality control, maintain safety standards, optimize team performance, and address issues promptly for the efficient operation of cleaning services.

How to Improve Supervision Skills

Improving supervision, especially for a Janitorial Manager, involves strategic steps to enhance team performance, communication, and overall efficiency. Here are concise strategies:

1. Enhance Communication: Establish clear, open lines of communication. Use tools like Slack for instant messaging to keep everyone updated.

2. Provide Training: Regularly offer training sessions for new equipment, techniques, and safety protocols to ensure your team is competent and confident.

3. Set Clear Expectations: Clearly define job roles and expectations. This helps in minimizing confusion and improving performance.

4. Implement Technology: Utilize janitorial management software like Swept or CleanTelligent for scheduling, tracking, and reporting tasks efficiently.

5. Foster a Positive Work Environment: Encourage a culture of feedback. Create opportunities for your team to share ideas and concerns.

6. Conduct Regular Inspections: Regularly inspect work to ensure quality control and identify areas for improvement.

7. Recognize and Reward: Acknowledge hard work and reward accomplishments to motivate your team.

By focusing on these key areas, a Janitorial Manager can significantly improve supervision and team performance.

How to Display Supervision Skills on Your Resume

5. Safety Compliance

Safety compliance for a Janitorial Manager involves ensuring all cleaning operations adhere to established health and safety regulations and guidelines to protect employees, clients, and the public from hazards associated with cleaning processes and chemicals.

Why It's Important

Safety compliance is crucial for a Janitorial Manager to ensure a safe working environment, minimize risks of accidents and injuries, maintain legal adherence, and protect both employees and the organization from potential liabilities.

How to Improve Safety Compliance Skills

Improving safety compliance as a Janitorial Manager involves several key steps:

1. Training: Ensure all staff undergo regular, comprehensive safety training that covers both general practices and specific hazards related to janitorial work. OSHA provides guidelines and resources for workplace safety training.

2. Communication: Foster an open communication environment where staff can report hazards or unsafe conditions without fear of reprisal. Implementing a safety suggestion system can be beneficial.

3. Personal Protective Equipment (PPE): Provide appropriate PPE and train employees on its proper use. The CDC offers guidelines on selecting and using PPE.

4. Regular Inspections: Conduct regular safety audits to identify and rectify potential hazards in the workplace. Tools like OSHA’s inspection checklists can be very helpful.

5. Adherence to Regulations: Stay updated with local, state, and federal safety regulations, and ensure all practices are compliant. The EPA provides resources relevant to janitorial services, especially concerning chemical use.

6. Emergency Preparedness: Develop and regularly update an emergency action plan, ensuring all employees are familiar with it. Guidance can be found through FEMA’s planning resources.

7. Feedback and Continuous Improvement: Regularly review safety protocols and outcomes, encouraging feedback from staff to continually improve safety measures.

By focusing on these areas, a Janitorial Manager can significantly improve safety compliance, leading to a healthier, safer workplace environment.

How to Display Safety Compliance Skills on Your Resume

6. Inventory Management

Inventory management for a Janitorial Manager involves overseeing and controlling the quantities of cleaning supplies and equipment, ensuring they are stocked at optimal levels to meet daily maintenance needs without overstocking, thereby minimizing costs and maximizing efficiency.

Why It's Important

Inventory management is crucial for a Janitorial Manager to ensure the availability of cleaning supplies, minimize waste, control costs, and maintain service quality and efficiency.

How to Improve Inventory Management Skills

Improving inventory management, especially for a Janitorial Manager, involves strategic planning and utilizing technology to ensure efficiency and cost reduction. Here are concise steps:

1. Implement a Centralized Inventory System: Use software that provides real-time inventory levels, tracking, and alerts for low stock. CleanGuru and Swept offer solutions tailored for janitorial management.

2. Regular Inventory Audits: Schedule weekly or monthly audits to compare actual stock levels against what's recorded in your system. This helps in identifying discrepancies and taking corrective actions promptly.

3. Adopt a Just-in-Time (JIT) Inventory System: Order supplies close to when they are actually needed to reduce storage costs and minimize waste. This requires accurate demand forecasting and reliable suppliers.

4. Supplier Management: Build strong relationships with multiple suppliers to ensure the best prices, quality, and reliable delivery schedules. Platforms like Procurify can streamline procurement processes.

5. Train Your Staff: Ensure your team is knowledgeable about the correct use and maintenance of supplies and equipment. This reduces waste and extends the life span of your inventory.

6. Leverage Inventory Management Technologies: Use barcodes or RFID tags for easy tracking and management of supplies and equipment. Tools like Asset Panda or GoCodes can be invaluable.

7. Analyze and Adjust: Regularly review inventory levels, usage patterns, and procurement processes to identify areas for improvement. Adjust ordering patterns and stock levels based on usage trends and forecasts.

By streamlining inventory management processes, a Janitorial Manager can significantly reduce operational costs, improve efficiency, and ensure the availability of necessary supplies without overstocking.

How to Display Inventory Management Skills on Your Resume

7. Quality Control

Quality Control in the context of a Janitorial Manager involves the systematic process of ensuring that janitorial services meet or exceed established standards of cleanliness and maintenance. It involves routine inspections, feedback collection, and corrective actions to maintain high levels of facility cleanliness and customer satisfaction.

Why It's Important

Quality Control is crucial for a Janitorial Manager as it ensures cleaning standards meet client expectations, maintains a safe and healthy environment, and enhances the reputation and efficiency of the service, leading to customer satisfaction and retention.

How to Improve Quality Control Skills

Improving Quality Control as a Janitorial Manager involves a few key steps:

1. Develop clear standards: Establish and communicate clear cleaning and maintenance standards. ISSA offers guidelines and standards for cleaning industry professionals.

2. Training: Continuously train your staff on the latest cleaning techniques and safety protocols. The Cleaning Management Institute (CMI) provides training programs and certifications.

3. Inspection and Feedback: Implement regular inspection routines using checklists. Tools like CleanTelligent can help in scheduling, tracking, and reporting inspections.

4. Invest in Quality Supplies and Equipment: Utilize high-quality cleaning supplies and equipment to ensure efficiency and longevity. Research products on JanSan industry websites for recommendations.

5. Customer Communication: Maintain open lines of communication with your clients to receive feedback and adjust services accordingly. Implementing customer relationship management (CRM) tools can streamline this process.

By focusing on these areas, you can significantly enhance the quality control measures in your janitorial services.

How to Display Quality Control Skills on Your Resume

8. Equipment Maintenance

Equipment maintenance involves the regular checking, cleaning, repairing, and servicing of janitorial equipment to ensure it operates efficiently and effectively, minimizing breakdowns and prolonging its lifespan.

Why It's Important

Equipment maintenance is crucial for a Janitorial Manager to ensure cleaning tasks are performed efficiently, reduce downtime due to equipment failure, extend the lifespan of cleaning tools, and maintain safety standards in the workplace.

How to Improve Equipment Maintenance Skills

To improve equipment maintenance as a Janitorial Manager, follow these concise steps:

1. Implement a Regular Maintenance Schedule: Regularly check and service equipment to prevent breakdowns. FacilitiesNet offers guides on scheduling maintenance.

2. Train Staff on Proper Use: Proper training on equipment use reduces wear and tear. The ISSA provides resources on training programs.

3. Use a Maintenance Checklist: Create a checklist for each piece of equipment to ensure all maintenance steps are followed. Smartsheet offers customizable maintenance checklist templates.

4. Monitor Equipment Performance: Keep logs of equipment performance to identify issues early. UpKeep is an excellent tool for tracking maintenance and performance.

5. Invest in Quality Tools and Parts: High-quality parts last longer and perform better. Grainger provides a wide range of quality maintenance supplies.

6. Establish a Relationship with Suppliers: Good relationships can lead to faster service and support when needed. LinkedIn can be a platform to connect with suppliers and service providers.

By following these steps and utilizing the provided resources, you can significantly improve equipment maintenance in your janitorial operations.

How to Display Equipment Maintenance Skills on Your Resume

9. Team Leadership

Team leadership, in the context of a Janitorial Manager, involves guiding, motivating, and organizing a team of janitorial staff to ensure efficient, effective cleaning and maintenance services while fostering a positive work environment.

Why It's Important

Team leadership is crucial for a Janitorial Manager as it ensures efficient coordination and motivation of cleaning staff, leading to high-quality maintenance of facilities and satisfaction of clients or occupants. It fosters a positive work environment, improves team productivity, and addresses challenges promptly.

How to Improve Team Leadership Skills

Improving team leadership, particularly for a Janitorial Manager, involves a combination of effective communication, motivation, delegation, and team-building strategies. Here's a very short and concise guide:

1. Effective Communication: Clearly articulate expectations, goals, and feedback. MindTools offers strategies for improving communication skills.

2. Motivation: Understand what motivates your team and use that to drive performance. The Harvard Business Review provides insights into team motivation.

3. Delegation: Delegate tasks wisely to empower your team and encourage responsibility. Indeed outlines steps for effective delegation.

4. Team Building: Foster a supportive and cohesive team environment. Forbes discusses ways to encourage teamwork.

By focusing on these areas, a Janitorial Manager can enhance their leadership skills, ultimately leading to a more efficient and motivated team.

How to Display Team Leadership Skills on Your Resume

10. Customer Service

Customer service for a Janitorial Manager involves ensuring clients' cleaning and maintenance needs are met with professionalism, addressing issues or complaints effectively, and maintaining high standards of service to ensure client satisfaction.

Why It's Important

Customer service is crucial for a Janitorial Manager as it ensures client satisfaction, fosters positive relationships, helps in understanding clients’ needs for tailored services, aids in retaining business, and enhances the company's reputation, ultimately leading to growth and success.

How to Improve Customer Service Skills

Improving customer service as a Janitorial Manager involves several key strategies to ensure satisfaction and maintain high-quality standards. Here’s a concise guide:

1. Understand Client Needs: Regularly communicate with your clients to grasp their expectations and feedback. Tailor your services to meet these requirements closely.

2. Train Your Staff: Invest in frequent and comprehensive training sessions for your team focusing on cleaning techniques, customer interaction, and handling complaints. Janitorial Manager offers insights on effective training strategies.

3. Implement Quality Control Checks: Regular inspections and audits of the cleaning work done ensure high standards are met consistently. Use technology to streamline this process, such as mobile apps for real-time reporting.

4. Be Responsive: Quickly address any complaints or issues raised by clients. Showing that you're proactive and care about their concerns builds trust.

5. Leverage Technology: Use janitorial management software to optimize scheduling, track work progress, and manage inventory efficiently. CleanTelligent Software discusses how cleaning software improves customer service.

6. Follow Up: Regularly check in with clients to ensure they are satisfied with the services provided. This can be through surveys or direct communication.

By focusing on these areas, you can significantly enhance the customer service experience in your janitorial business.

How to Display Customer Service Skills on Your Resume

11. Project Management

Project management involves planning, executing, and overseeing tasks and resources to achieve specific goals within a set timeframe. For a Janitorial Manager, this means organizing cleaning schedules, allocating staff and supplies, and ensuring that facilities meet cleanliness and maintenance standards efficiently and effectively.

Why It's Important

Project management is crucial for a Janitorial Manager as it ensures efficient organization and delegation of cleaning tasks, timely completion of projects, optimal resource allocation, and consistent maintenance of quality standards, resulting in enhanced client satisfaction and operational effectiveness.

How to Improve Project Management Skills

Improving project management, particularly for a Janitorial Manager, involves enhancing communication, organization, team management, and technology utilization. Here's a concise guide:

1. Streamline Communication: Implement tools like Slack or Microsoft Teams for real-time communication and updates. This ensures everyone is on the same page.

2. Adopt Project Management Software: Utilize Trello or Asana for organizing tasks, schedules, and deadlines. These tools help in tracking progress and accountability.

3. Implement Quality Control Systems: Use software like Swept or CleanTelligent for managing janitorial operations, including inspections, which improves service quality.

4. Training and Development: Invest in team skills through platforms like Udemy or Coursera for courses on project management and team leadership.

5. Optimize Inventory Management: Adopt inventory management software like CleanMaint to track supplies and reduce waste, ensuring projects are not delayed due to lack of resources.

6. Feedback Mechanism: Implement a feedback system using tools like SurveyMonkey or Google Forms to collect feedback from both clients and staff to identify areas for improvement.

7. Regular Team Meetings: Use Zoom or Google Meet for regular check-ins with your team to discuss challenges, share updates, and brainstorm solutions together.

Incorporating these strategies will significantly improve project management by enhancing efficiency, communication, and client satisfaction in janitorial services.

How to Display Project Management Skills on Your Resume

12. Microsoft Office

Microsoft Office is a suite of productivity software including applications like Word (for document creation), Excel (for spreadsheets), and PowerPoint (for presentations), useful for managing schedules, reports, and presentations in janitorial management.

Why It's Important

Microsoft Office is important for a Janitorial Manager because it provides essential tools for creating schedules, managing budgets, tracking inventory, and communicating with staff and clients efficiently.

How to Improve Microsoft Office Skills

To improve Microsoft Office for a Janitorial Manager, focus on leveraging features and integrations that streamline scheduling, communication, and inventory management:

1. Utilize Outlook for efficient scheduling and communication with staff. Create shared calendars for shift planning and send out reminders for shifts or meetings. Outlook Features

2. Employ Excel for inventory management. Use templates to track supplies, equipment, and costs. Excel's formulas can automate calculations for budgeting and restocking needs. Excel Learning

3. Adopt OneNote for organizing and sharing cleaning protocols, checklists, and meeting notes with your team. OneNote can serve as a central hub for documentation accessible to everyone. OneNote Usage

4. Leverage Teams for real-time communication and collaboration. Use it to hold virtual meetings, share updates, and maintain a central communication channel for your team. Teams for Collaboration

5. Explore Microsoft Power Automate to streamline repetitive tasks such as email notifications for supply orders or maintenance requests. Automating these processes can save time and reduce errors. Power Automate

By focusing on these aspects, a Janitorial Manager can significantly enhance operational efficiency and team coordination using Microsoft Office.

How to Display Microsoft Office Skills on Your Resume