12 Freight Associate Skills: Definition and Examples

By ResumeCat Editorial Team
Published September 1, 2022

In order to be a successful freight associate, there are a few key skills that you will need to master. This article will provide definitions for 12 of those skills, so that you can better understand what is required of you in this role.

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Freight Associate Skills


Freight associates need to have strong communication skills in order to effectively coordinate with other members of the shipping and receiving team. They need to be able to communicate clearly and concisely in order to avoid misunderstandings and delays.


The ability to organize and keep track of inventory is crucial for a freight associate. This skill allows them to know where everything is located and how much of it is available. This helps to ensure that the store has enough stock to meet customer demand.

Time management

Time management is the ability to use your time efficiently and effectively. It is important because it can help you get more done in less time, and can improve your productivity.

Customer service

Customer service is the ability to provide excellent customer service to customers. This includes being able to communicate effectively with customers, providing them with information about products and services, and resolving any issues they may have. Excellent customer service skills are essential for any Freight Associate, as they are often the first point of contact with customers.


Interpersonal skills are the skills that allow you to communicate and interact with other people. As a freight associate, you will need to be able to communicate effectively with customers, co-workers, and supervisors. Good interpersonal skills will help you build relationships, resolve conflicts, and get the job done.


A freight associate needs to be able to use a computer in order to track shipments, schedule deliveries, and invoice customers. They also need to be able to communicate via email and instant messaging with other members of the logistics team.


The Math skill for Freight Associate is the ability to calculate numbers and solve problems quickly and accurately. This skill is important because it is necessary for Freight Associates to be able to calculate prices, discounts, and weights in order to provide accurate quotes to customers.


The ability to write clearly and concisely is essential for any Freight Associate. This skill is needed in order to communicate effectively with customers, vendors, and other members of the supply chain. A Freight Associate must be able to document shipments, track inventory, and prepare reports. This skill is also necessary for creating labels and other documentation required for shipping.

Reading comprehension

Reading comprehension is the ability to read and understand text. It is a key skill for freight associates, as they must be able to understand instructions from shippers and consignees in order to properly load and unload cargo.

Active listening

Active listening is a skill that is necessary for a freight associate in order to be successful. This is because they need to be able to understand the needs of the customer, and then relay that information to the rest of the team. Without active listening, it would be very difficult to do this effectively.


The Research skill is important for a Freight Associate because they need to be able to find information quickly and accurately. This may include research on shipping routes, rates, or regulations.

Critical thinking

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas. It involves the ability to engage in reflective and independent thinking.

As a freight associate, you need critical thinking skills in order to analyze information and make sound decisions. You must be able to understand how different factors relate to each other and identify cause-and-effect relationships. This will allow you to troubleshoot problems and come up with efficient solutions.

How to improve freight associate skills

Freight associates play a vital role in the supply chain of many businesses. They are responsible for receiving, storing, and distributing products and materials. Because of this, freight associate skills must be continuously improved to ensure the smooth flow of goods and materials. Here are some ways to improve freight associate skills:

1. Stay up to date on industry changes: The freight industry is constantly changing, so it’s important for freight associates to stay up to date on new developments. This can be done by reading industry publications, attending conferences and seminars, and networking with other freight professionals.

2. Improve communication skills: Good communication is essential for freight associates, who often need to coordinate with multiple parties (e.g., suppliers, customers, truck drivers). Improving communication skills can help freight associates resolve issues more quickly and efficiently.

3. Enhance organizational abilities: Freight associates must be able to organize products and materials in a way that optimizes space and facilitates efficient picking and packing. Enhancing organizational abilities can help freight associates improve their productivity and accuracy.

4. Increase computer literacy: In today’s business world, computer literacy is essential for almost all employees. Freight associates need to be proficient in using software programs such as Microsoft Office and warehouse management systems (WMS). Taking courses or attending workshops on computer literacy can help freight associates become more comfortable and confident using these tools.

5. Develop problem-solving skills: Given the complex nature of the supply chain, problems are inevitable. But freight associates who are adept at solving problems can help minimize disruptions and keep the flow of goods moving smoothly. Problem-solving skills can be developed through experience, formal training, or simply by paying attention to how successful problem solvers approach challenges.

By continuously improving their skills, freight associates can make a valuable contribution to their company’s supply chain operations.

How to highlight freight associate skills

As a Freight Associate, you will need to be able to lift heavy boxes and crates, sometimes weighing up to 100 pounds. You will also need to be able to operate a forklift. In addition, you should be able to read and understand shipping documents.

On a resume

In order to highlight your skills as a Freight Associate on your resume, you should include any relevant experience that you have in the field. This could include any internships or previous jobs that you have held. In addition, you should list any relevant coursework that you have taken. If you have any special skills or knowledge in the field of freight, be sure to mention these as well. Finally, don’t forget to list any relevant professional associations or memberships that you hold.

In a cover letter

When writing a cover letter as a Freight Associate, it is important to highlight your skills in organization and coordination. As a Freight Associate, you are responsible for organizing and coordinating the transportation of goods. In your cover letter, be sure to mention your experience in this area and how you have been successful in coordinating the transportation of goods. Also, highlight your skills in communication and customer service. As a Freight Associate, you will be communicating with customers and vendors on a daily basis. It is important to mention in your cover letter how you are an excellent communicator and how you have superb customer service skills.

During an interview

When interviewers ask about your skills as a Freight Associate, be sure to highlight your experience with the various software programs used in the industry. You should also emphasize your ability to work well under pressure and meet deadlines. Finally, be sure to mention your strong customer service skills, as this is a key component of the job.