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Top 12 Direct Support Professional Skills to Put on Your Resume

Crafting a compelling resume as a Direct Support Professional requires highlighting a unique set of skills that showcase your ability to provide compassionate, effective support to individuals with disabilities. Demonstrating a blend of interpersonal, technical, and problem-solving abilities is key to illustrating your readiness for this challenging yet rewarding role.

Top 12 Direct Support Professional Skills to Put on Your Resume

Direct Support Professional Skills

  1. CPR Certified
  2. First Aid
  3. Medication Administration
  4. Behavioral Support
  5. Crisis Intervention
  6. American Sign Language (ASL)
  7. Therapeutic Restraint
  8. HIPAA Compliance
  9. Autism Spectrum Support
  10. Developmental Disabilities Knowledge
  11. Electronic Health Records (EHR)
  12. Positive Behavior Support

1. CPR Certified

CPR Certified means having successfully completed a training course in Cardiopulmonary Resuscitation, demonstrating the ability to perform chest compressions and rescue breathing on individuals experiencing cardiac arrest. For a Direct Support Professional, this certification equips them to provide immediate and vital emergency assistance to the individuals under their care until professional medical help arrives.

Why It's Important

CPR certification is crucial for a Direct Support Professional as it equips them with the necessary skills to respond effectively to life-threatening situations, ensuring the safety and well-being of individuals under their care.

How to Improve CPR Certified Skills

To improve your CPR certification as a Direct Support Professional, follow these concise steps:

  1. Stay Updated: Ensure your certification is current by renewing it every two years through recognized organizations like the American Heart Association or the Red Cross.

  2. Practice Regularly: Regular hands-on practice can greatly improve your skills. Some organizations offer free refresher courses. Check the Red Cross Refresher Center.

  3. Advanced Courses: Consider advanced CPR courses or First Aid training to enhance your ability to respond in various emergencies.

  4. Feedback Devices: Utilize CPR manikins equipped with feedback devices during training for real-time feedback on the quality of compressions and breaths.

  5. Stay Informed: Keep abreast of the latest CPR guidelines and updates from authoritative sources like the American Heart Association.

Remember, proficiency in CPR for Direct Support Professionals not only complies with job requirements but, more importantly, equips you with essential skills to save lives.

How to Display CPR Certified Skills on Your Resume

How to Display CPR Certified Skills on Your Resume

2. First Aid

First Aid for a Direct Support Professional refers to the immediate care and assistance provided to an individual who is injured or suddenly becomes ill, aiming to minimize harm and support recovery until professional medical help is available or the crisis resolves.

Why It's Important

First Aid is crucial for Direct Support Professionals as it equips them with the skills to provide immediate, temporary care to individuals with disabilities or special needs during emergencies or health crises, ensuring their safety and well-being until professional medical help is available.

How to Improve First Aid Skills

To improve First Aid as a Direct Support Professional (DSP), focus on the following concise steps:

  1. Stay Updated: Regularly refresh your knowledge and skills through certified courses. The American Red Cross and American Heart Association offer updated courses in First Aid and CPR.

  2. Practice: Regular hands-on practice ensures you can confidently apply first aid techniques. Engage in scenario-based training sessions.

  3. Understand Specific Needs: Learn about the specific health conditions of those you support. The National Institute for Direct Support Professionals provides resources tailored for DSPs.

  4. Safety First: Always assess the scene for safety before providing aid to prevent further harm to yourself or others.

  5. Effective Communication: Enhance your communication skills to better assist and calm individuals during emergencies. Resources like HelpGuide’s Communication Skills can be valuable.

  6. Utilize Technology: Familiarize yourself with first aid apps such as First Aid: American Red Cross for quick access to information and guidance.

By focusing on continuous learning, practice, and adapting to the needs of those you support, you can significantly improve your First Aid capabilities as a DSP.

How to Display First Aid Skills on Your Resume

How to Display First Aid Skills on Your Resume

3. Medication Administration

Medication Administration, in the context of a Direct Support Professional, involves the accurate and responsible delivery of prescribed medications to individuals under their care, ensuring the correct dosage is given at the proper times, while monitoring and documenting the effects and any side effects of the medication.

Why It's Important

Medication administration is crucial for Direct Support Professionals as it ensures the correct medications are given at the right times and dosages, maintaining the health and well-being of individuals under their care, and preventing medication errors that can lead to serious health consequences.

How to Improve Medication Administration Skills

Improving medication administration, especially for Direct Support Professionals (DSPs), involves enhancing accuracy, safety, and compliance. Here are concise strategies:

  1. Educate and Train: Ensure DSPs undergo continuous education and training on medication management, including updates on protocols and new medications. CDC's Medication Safety Program offers valuable resources.

  2. Implement Double-Check Systems: Introduce a policy where another professional verifies medication and dosage before administration to reduce errors. Institute for Safe Medication Practices (ISMP) provides guidelines on creating effective double-check procedures.

  3. Utilize Technology: Adopt electronic medication administration records (eMAR) to track medication schedules, dosages, and administration times accurately. Systems like SimpleLTC offer user-friendly solutions.

  4. Promote Clear Communication: Encourage open communication among DSPs, healthcare providers, and pharmacists to ensure clarity in medication orders and to address any concerns promptly. The Agency for Healthcare Research and Quality (AHRQ) offers tools to improve team communication.

  5. Adhere to Protocols: Strictly follow established medication administration protocols and guidelines, including the “Five Rights” (Right Patient, Right Drug, Right Dose, Right Route, Right Time). World Health Organization (WHO) Guidelines on medication safety provide comprehensive protocols.

By focusing on education, verification, technology, communication, and strict protocol adherence, DSPs can significantly improve the safety and effectiveness of medication administration.

How to Display Medication Administration Skills on Your Resume

How to Display Medication Administration Skills on Your Resume

4. Behavioral Support

Behavioral Support, in the context of a Direct Support Professional, refers to strategies and interventions designed to understand and modify challenging behaviors, promoting positive behavior and enhancing the quality of life for individuals with disabilities or behavioral needs.

Why It's Important

Behavioral support is crucial for Direct Support Professionals as it enables them to effectively address challenging behaviors, enhance the quality of life, and promote independence and personal growth for the individuals they support, ensuring a safe and supportive environment for all.

How to Improve Behavioral Support Skills

Improving behavioral support as a Direct Support Professional (DSP) involves understanding individual needs, employing positive reinforcement techniques, and fostering a supportive environment. Here are concise steps with resources for further exploration:

  1. Understand Individual Needs: Learn about the specific preferences, triggers, and behaviors of those you support. Tailor your approach to meet their unique needs. Center for START Services offers resources on understanding various behavioral needs.

  2. Build Positive Relationships: Establish trust and rapport. Effective communication and active listening are crucial. The National Association of Direct Support Professionals (NADSP) provides guidelines on building professional relationships.

  3. Implement Positive Behavior Support (PBS): Use strategies that increase positive behaviors and decrease negative ones through reinforcement rather than punishment. The Association for Positive Behavior Support has tools and resources on PBS.

  4. Crisis Prevention and Intervention: Be trained in non-violent crisis intervention techniques to safely manage and prevent difficult situations. The Crisis Prevention Institute (CPI) offers training and resources.

  5. Continuous Learning and Development: Stay informed about the latest practices in behavioral support through ongoing education and training. The College of Direct Support offers courses designed for DSPs.

By focusing on understanding, positive reinforcement, and continuous education, DSPs can significantly improve the behavioral support they provide.

How to Display Behavioral Support Skills on Your Resume

How to Display Behavioral Support Skills on Your Resume

5. Crisis Intervention

Crisis intervention is a short-term support strategy used by Direct Support Professionals to immediately address and alleviate a situation where an individual is experiencing acute emotional distress or a behavioral crisis, aiming to stabilize and provide immediate relief and safety.

Why It's Important

Crisis intervention is crucial for Direct Support Professionals as it enables them to quickly respond to and manage emergency situations or behavioral crises, ensuring the safety and well-being of the individuals they support, while also working to de-escalate situations effectively to prevent harm.

How to Improve Crisis Intervention Skills

Improving crisis intervention as a Direct Support Professional (DSP) involves enhancing skills, knowledge, and strategies to effectively support individuals during crises. Here are concise steps to achieve this:

  1. Training and Education: Continuously update your knowledge on crisis intervention techniques. Participate in specialized training programs focused on de-escalation, mental health first aid, and communication strategies. National Alliance on Mental Illness (NAMI) offers resources and training opportunities.

  2. Active Listening: Improve your active listening skills. Being fully present and understanding the individual's feelings and needs can help de-escalate a crisis. The Center for Nonviolent Communication provides resources to enhance communication skills.

  3. Empathy and Support: Enhance your ability to express empathy. Offering support, acknowledging the person's feelings, and validating their experience can build trust and rapport, essential in crisis situations. The American Psychological Association (APA) offers materials on developing empathy.

  4. Safety First: Always prioritize the safety of everyone involved. Know and follow your organization’s protocols for emergency situations, including when to call for additional support. The Occupational Safety and Health Administration (OSHA) provides guidelines on workplace safety, including handling violent behaviors.

  5. Self-Care: Take care of your own mental and physical health. Being in a good state of mind enhances your ability to support others effectively. Mental Health First Aid offers tips on self-care for professionals.

  6. Collaboration and Teamwork: Work closely with your team and other professionals involved in the individual's care. Sharing insights and strategies can lead to more effective crisis intervention. The Substance Abuse and Mental Health Services Administration (SAMHSA) provides resources on collaborative approaches to care.

By focusing on these areas, Direct Support Professionals can enhance their crisis intervention skills, leading to better outcomes for the individuals they support.

How to Display Crisis Intervention Skills on Your Resume

How to Display Crisis Intervention Skills on Your Resume

6. American Sign Language (ASL)

American Sign Language (ASL) is a complete, natural language that employs hand gestures, body movements, and facial expressions to convey meaning, primarily used by the deaf and hard-of-hearing communities in the United States and parts of Canada. It is crucial for Direct Support Professionals working with individuals who are deaf or hard of hearing to facilitate communication and support their independence and well-being.

Why It's Important

American Sign Language (ASL) is important for Direct Support Professionals because it enables effective communication with deaf or hard-of-hearing individuals, ensuring they receive the support and services they need in an accessible and inclusive manner.

How to Improve American Sign Language (ASL) Skills

Improving American Sign Language (ASL) proficiency, especially for Direct Support Professionals, involves consistent practice, immersion, and utilizing resources designed for skill enhancement. Here are concise steps and resources:

  1. Enroll in ASL Courses: Formal education provides a structured learning environment. Websites like Gallaudet University offer online ASL courses suitable for all levels.

  2. Practice Regularly: Consistent practice is key. Use platforms like Lifeprint for free lessons and practice materials.

  3. Immerse Yourself: Engage with the Deaf community. Platforms like Meetup can help find local ASL practice groups or Deaf community events.

  4. Use ASL Learning Apps: Apps like The ASL App provide interactive ways to learn and practice ASL on-the-go.

  5. Watch ASL Videos: Platforms like ASLized host a library of ASL literature and educational videos, offering visual and contextual learning.

  6. Get Feedback: Seek constructive feedback from peers or mentors within the Deaf community to improve your skills and cultural understanding.

Remember, learning ASL is not only about signing but also about understanding Deaf culture and becoming an effective communicator within the Deaf and Hard of Hearing communities.

How to Display American Sign Language (ASL) Skills on Your Resume

How to Display American Sign Language (ASL) Skills on Your Resume

7. Therapeutic Restraint

Therapeutic restraint is a method used by Direct Support Professionals to safely limit a client's movements to prevent harm to themselves or others, applied with the least amount of force necessary and for the shortest duration, in accordance with specific behavioral or medical guidelines.

Why It's Important

Therapeutic restraint is important for Direct Support Professionals as it ensures the safety and protection of both the individuals in their care and the caregivers, by preventing harm and managing acute behavioral crises in a controlled manner.

How to Improve Therapeutic Restraint Skills

Improving therapeutic restraint as a Direct Support Professional (DSP) involves enhancing safety, communication, and technique. Focus on:

  1. Training: Regularly update your skills in de-escalation and restraint techniques through certified programs. Crisis Prevention Institute (CPI) offers specialized training.

  2. Communication: Learn and apply verbal de-escalation techniques. The Mandt System provides strategies for effective communication and reducing the need for physical restraint.

  3. Assessment: Continuously assess the individual's behavior and environment to identify triggers and intervene early. Positive Behavior Supports Corporation offers resources on understanding behavior and creating positive supports.

  4. Documentation: Accurately document all incidents involving restraint to ensure compliance and inform future interventions. This Guide to Documentation by the CDC, though focused on sharps injuries, offers insights on thorough documentation practices.

  5. Policy Adherence: Familiarize yourself with your organization's policies on restraint and ensure all actions are in compliance. The Joint Commission provides standards and resources that can guide policy development and adherence.

  6. Self-Care: Practice self-care to manage stress and maintain your own mental health, ensuring you're in the best state to support others. The National Alliance on Mental Illness (NAMI) offers resources for healthcare professionals.

Improvement in therapeutic restraint techniques centers on education, proactive behavior management, and adherence to ethical standards and policies.

How to Display Therapeutic Restraint Skills on Your Resume

How to Display Therapeutic Restraint Skills on Your Resume

8. HIPAA Compliance

HIPAA Compliance, for a Direct Support Professional, involves adhering to the Health Insurance Portability and Accountability Act regulations to protect the privacy and security of individuals' health information during care provision.

Why It's Important

HIPAA compliance is crucial for Direct Support Professionals as it ensures the protection of sensitive patient health information, maintains privacy and confidentiality, and fosters trust between clients and caregivers.

How to Improve HIPAA Compliance Skills

Improving HIPAA compliance as a Direct Support Professional involves several key steps aimed at protecting patient health information effectively. Here are concise strategies to enhance compliance:

  1. Undergo Regular Training: Stay updated with HIPAA requirements by participating in ongoing education programs. HealthIT.gov offers resources and training materials.

  2. Secure Patient Information: Implement physical and electronic safeguards to protect health information. Use encrypted communication for electronic data. The HHS Security Rule Guidance Material provides useful tips on securing patient data.

  3. Limit Information Disclosure: Share the minimum necessary information for the task at hand, as advised in the HIPAA Privacy Rule.

  4. Report Violations Promptly: If you notice any breaches or misuse of patient information, report them immediately to your supervisor or the designated privacy officer. The Office for Civil Rights (OCR) outlines the process for reporting breaches.

  5. Maintain Patient Privacy: Always ensure conversations regarding patients are held in private settings and not disclosed to unauthorized individuals.

By following these strategies and continually educating yourself on HIPAA regulations, you can significantly improve HIPAA compliance within your role as a Direct Support Professional.

How to Display HIPAA Compliance Skills on Your Resume

How to Display HIPAA Compliance Skills on Your Resume

9. Autism Spectrum Support

Autism Spectrum Support involves providing tailored assistance and interventions to individuals on the autism spectrum, aimed at enhancing their independence, social integration, and overall well-being. For a Direct Support Professional, this entails understanding the individual's specific needs, strengths, and challenges, and applying strategies that support their personal development and quality of life.

Why It's Important

Autism Spectrum Support is crucial for enhancing quality of life, promoting independence, and ensuring the safety and well-being of individuals on the autism spectrum. It enables direct support professionals to offer personalized assistance, fostering social, communication, and life skills development in a supportive and understanding environment.

How to Improve Autism Spectrum Support Skills

Improving support for individuals on the Autism Spectrum as a Direct Support Professional (DSP) involves understanding their unique needs, fostering independence, and promoting a supportive environment. Here are concise strategies with relevant resources:

  1. Educational Training: Continuously educate yourself on Autism Spectrum Disorder (ASD) to better understand the needs of those you support. Autism Society offers resources and training materials.

  2. Personalized Support: Develop individualized support plans that consider the person's strengths, challenges, and preferences. The Arc provides insights on personalized planning.

  3. Communication Strategies: Use clear and consistent communication. Visual aids can be helpful. Autism Speaks offers tools and tips on effective communication.

  4. Encourage Independence: Support individuals in learning life skills at their own pace. Pathfinders for Autism has resources for promoting independence.

  5. Positive Behavior Support: Understand the function of behaviors and support positive behavior changes. The Association for Positive Behavior Support APBS offers strategies and resources.

  6. Sensory Sensitivity Awareness: Be mindful of sensory sensitivities and create a sensory-friendly environment. Sensory Integration Network provides guidance on this topic.

  7. Community Inclusion: Assist individuals in participating in community activities that match their interests. Community Toolbox offers strategies for fostering inclusion.

  8. Safety Measures: Ensure a safe environment and teach personal safety skills. Safe and Sound Autism focuses on safety in the autism community.

  9. Family and Caregiver Support: Work collaboratively with families and caregivers, providing them with resources and support. Family Voices is a network that offers assistance.

  10. Professional Collaboration: Collaborate with other professionals (therapists, educators, medical professionals) to ensure comprehensive support. Interdisciplinary Council on Development and Learning highlights the importance of professional collaboration.

Improving support for individuals on the Autism Spectrum requires ongoing learning, flexibility, and a commitment to person-centered practices.

How to Display Autism Spectrum Support Skills on Your Resume

How to Display Autism Spectrum Support Skills on Your Resume

10. Developmental Disabilities Knowledge

Developmental Disabilities Knowledge refers to the understanding of a range of lifelong conditions due to physical or mental impairments that manifest before adulthood. It includes recognizing the characteristics, needs, and potential of individuals with such disabilities, and applying this understanding to support them effectively in achieving their personal goals, promoting their independence, and enhancing their quality of life. For a Direct Support Professional, this knowledge is crucial for providing tailored care, fostering inclusive environments, and advocating for the rights and interests of those with developmental disabilities.

Why It's Important

Developmental disabilities knowledge is crucial for Direct Support Professionals as it enables them to provide appropriate, personalized care, support independence, enhance quality of life, and ensure the dignity and rights of individuals with disabilities.

How to Improve Developmental Disabilities Knowledge Skills

To improve Developmental Disabilities Knowledge as a Direct Support Professional, focus on:

  1. Continuous Education: Engage in ongoing training programs and workshops. The American Association on Intellectual and Developmental Disabilities (AAIDD) offers resources and learning opportunities.

  2. Networking: Join forums and groups. The National Association of Direct Support Professionals (NADSP) provides a platform for professionals to share experiences and best practices.

  3. Online Courses: Enroll in online courses specific to developmental disabilities. The Centers for Disease Control and Prevention (CDC) Learning Connection offers courses and webinars on a variety of health topics, including developmental disabilities.

  4. Read Extensively: Stay updated with the latest research and publications. Websites like PubMed and Google Scholar are valuable resources for finding scholarly articles.

  5. Participate in Workshops: Workshops and seminars provide hands-on experience and deeper insight. Local health departments and educational institutions often host events relevant to developmental disabilities.

By actively engaging in these activities, Direct Support Professionals can enhance their knowledge and skills, thereby offering better support to individuals with developmental disabilities.

How to Display Developmental Disabilities Knowledge Skills on Your Resume

How to Display Developmental Disabilities Knowledge Skills on Your Resume

11. Electronic Health Records (EHR)

Electronic Health Records (EHR) are digital versions of patients' paper charts, containing medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, and laboratory test results. For Direct Support Professionals, EHRs provide immediate access to comprehensive and up-to-date information about the individuals they support, enhancing care coordination and outcomes.

Why It's Important

Electronic Health Records (EHR) are important for Direct Support Professionals because they provide immediate access to accurate and up-to-date client health information, facilitating better support, coordination of care, and ensuring safety and personalized assistance.

How to Improve Electronic Health Records (EHR) Skills

Improving Electronic Health Records (EHR) for Direct Support Professionals (DSPs) involves enhancing data accuracy, accessibility, and interoperability. Here’s a concise guide:

  1. Standardize Training: Ensure DSPs receive standardized training on EHR systems to improve data entry accuracy and efficiency. HealthIT.gov offers guidelines on best practices for EHR usage.

  2. Enhance Security Measures: Implement advanced security protocols to protect sensitive information, as recommended by HIPAA guidelines.

  3. Improve Data Interoperability: Adopt EHR systems that support HL7 FHIR standards, facilitating seamless data exchange between different healthcare providers.

  4. Incorporate User Feedback: Regularly gather and incorporate feedback from DSPs to make the EHR system more user-friendly. Tools like SurveyMonkey can be useful for collecting feedback.

  5. Leverage Mobile Technology: Utilize mobile-friendly EHR applications that allow DSPs to access and update records on the go, enhancing real-time data accuracy. Epic and Cerner are examples of EHR providers that offer mobile solutions.

  6. Regular Updates and Maintenance: Regularly update the EHR system to incorporate the latest features and security patches, as advised by Cybersecurity and Infrastructure Security Agency (CISA).

Improving EHR systems requires ongoing effort to adapt to technological advancements and regulatory changes, ensuring that DSPs can provide the best care possible through efficient and secure use of electronic health records.

How to Display Electronic Health Records (EHR) Skills on Your Resume

How to Display Electronic Health Records (EHR) Skills on Your Resume

12. Positive Behavior Support

Positive Behavior Support (PBS) is a proactive approach used by Direct Support Professionals to encourage and reinforce desirable behaviors in individuals with disabilities, aiming to improve their quality of life while reducing challenging behaviors through positive and supportive strategies.

Why It's Important

Positive Behavior Support (PBS) is crucial for Direct Support Professionals as it fosters a supportive and understanding environment, enabling individuals with behavioral challenges to thrive. It emphasizes positive reinforcement, skill-building, and personalized strategies, enhancing the quality of care and promoting independence, dignity, and overall well-being for those supported.

How to Improve Positive Behavior Support Skills

Improving Positive Behavior Support (PBS) as a Direct Support Professional involves several key strategies aimed at enhancing the quality of support provided to individuals. Here's a concise guide:

  1. Educate Yourself: Continuously expand your knowledge on PBS principles and techniques. Resources like the Association for Positive Behavior Support offer valuable information.

  2. Build Positive Relationships: Establish trust and rapport. Understanding the person's likes, dislikes, and communication style is crucial. The Center on the Social and Emotional Foundations for Early Learning provides strategies for building positive relationships.

  3. Individualized Support: Tailor interventions to meet the unique needs of each individual. Consider their preferences, life history, and the function of their behavior. The IRIS Center offers modules on creating individualized support plans.

  4. Collaborate: Work closely with families, therapists, and other professionals. Collaboration ensures consistency and a unified approach. The National Professional Development Center on Autism Spectrum Disorder has resources on collaborative practices.

  5. Proactive Strategies: Focus on preventing challenging behaviors through environmental modifications and teaching new skills. The Positive Behavioral Interventions & Supports (PBIS) website offers insights into proactive strategies.

  6. Data-Driven Decisions: Use data to inform and adjust strategies. Consistent data collection helps track progress and identify areas for improvement. The Behavior Analyst Certification Board outlines ethical data collection and analysis practices.

  7. Reflect and Adjust: Regularly reflect on your practices and their outcomes. Be open to feedback and make necessary adjustments to support strategies.

By focusing on these areas, Direct Support Professionals can effectively enhance their application of Positive Behavior Support, leading to better outcomes for the individuals they serve.

How to Display Positive Behavior Support Skills on Your Resume

How to Display Positive Behavior Support Skills on Your Resume