12 Change Manager Skills: Definition and Examples

By ResumeCat Editorial Team
Published September 1, 2022

In order to be a successful change manager, there are a few skills that you need to have. This article will go over 12 of the most important change manager skills, and explain what they are. By the end of this article, you will have a better understanding of what it takes to be a successful change manager.

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Change Manager Skills


Communication is the process of sending and receiving information. It is the foundation of all social interaction, and it is necessary for effective change management. Change managers need to be able to communicate effectively in order to persuade others to support their vision for change. They also need to be able to listen carefully and understand the concerns of those who may be resistant to change.

Stakeholder management

Stakeholder management is the process of identifying, assessing, and managing the interests and expectations of those individuals or groups who have a stake in an organization's activities. It is important because it helps ensure that the organization's actions are aligned with the needs and expectations of its stakeholders.

Change management methodology

A change management methodology is a framework that helps organizations plan, implement, and track changes. It can be used to manage changes to any aspect of an organization, including its products, services, processes, people, and technology.

Organizations need change management methodologies to help them effectively manage changes and minimize the disruptions they can cause. By using a change management methodology, organizations can ensure that changes are made in a controlled and safe manner, and that the goals of the organization are met.

Risk management

Risk management is the process of identifying, assessing, and managing risks to an organization. It is important to have a strong risk management process in place because it can help an organization avoid or mitigate potential losses. A good risk management process can also help an organization identify opportunities and make better decisions.

Project management

Project management is the process of planning, executing, and monitoring a project to achieve specific goals. A project manager is responsible for ensuring that the project is completed on time, within budget, and within scope.

Project management skills are essential for any individual who wants to be successful in any field. Project managers need to be able to effectively communicate with all members of a project team, as well as stakeholders. They also need to be able to manage risks and resolve conflicts.

Problem solving

Problem solving is a skill that is essential for change managers, as they are often required to identify and solve problems that may arise during a change process. This may involve using analytical and creative thinking to identify root causes of problems and develop innovative solutions. Change managers need to be able to effectively communicate with stakeholders to understand their needs and concerns, and then work with them to find mutually agreeable solutions.

Decision making

Decision making is a key skill for change managers, as they need to be able to make decisions quickly and efficiently in order to implement changes successfully. This skill involves being able to weigh up different options and choose the best course of action, taking into account all relevant factors. It also requires the ability to communicate decisions effectively to those involved in the change process.


The ability to influence others is a key skill for change managers, as they often need to convince others to support and implement changes. This may involve persuading resistant employees, convincing senior management of the need for change, or working with external stakeholders.


Negotiation is a skill that is useful for managers in a variety of situations. For example, managers may need to negotiate with employees about job duties, salaries, or benefits. They may also need to negotiate with other managers or with outside vendors or suppliers. Negotiation skills can help managers get the best possible terms in these situations and can help them avoid conflict.


Coaching is the process of helping someone develop and reach their goals. As a change manager, you will need to be able to coach others through the changes they are experiencing. This includes helping them to identify their goals, develop a plan to reach those goals, and providing support and guidance along the way.


Facilitation is the process of helping a group of people to work together effectively. A facilitator is someone who helps to make this happen.

You need facilitation skills if you want to be a change manager, because part of your job will be to help groups of people to work together to achieve change. You will need to be able to facilitate discussions, help people to identify common goals and objectives, and support them as they work towards achieving these.


A change management plan is a tool that helps you track and manage changes to your project. It can be used to help you plan for, implement, and track changes to your project. Change management plans can be used to track changes to project scope, schedule, and resources.

How to improve change manager skills

There are a number of ways in which change manager skills can be improved. One way is to seek out training and development opportunities that focus specifically on change management. These can be found through professional associations, online courses, or even in-house training programs offered by some employers. Another way to improve change manager skills is to read books and articles on the subject, attend seminars and workshops, and listen to podcasts that discuss change management topics. Additionally, networking with other change managers can be beneficial in sharing best practices and learning from one another. Finally, keeping up with the latest research and developments in the field of change management can help ensure that best practices are being used.

How to highlight change manager skills

You can highlight your skills as a Change Manager by discussing your experience leading and managing change initiatives, your ability to develop change management plans, and your knowledge of change management principles and practices. You can also discuss your ability to engage stakeholders in the change process, build consensus, and drive implementation.

On a resume

In order to highlight your skills as a Change Manager on a resume, you should list any experience you have leading or coordinating change initiatives within an organization. In addition, you should list any relevant skills or knowledge related to change management, such as project management, stakeholder engagement, or change communications. Finally, you can also highlight any professional development courses or certifications related to change management that you have completed.

In a cover letter

In your cover letter, be sure to highlight your skills as a Change Manager. As a Change Manager, you are responsible for leading and coordinating change within an organization. You will need to have excellent communication and interpersonal skills in order to effectively manage change within an organization. You should also be able to effectively plan and execute change management plans.

During an interview

When interviewing for a position as a Change Manager, be sure to highlight your skills in leading and facilitating change within organizations. Discuss your experience in developing change management plans and strategies, as well as your ability to engage stakeholders and build consensus. Also, be sure to emphasize your communication and interpersonal skills, as these are essential for success in this role.