Warranty Administrator

Writing a great warranty administrator resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own warranty administrator resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the warranty administrator job you're after.

Resume samples

Shonita Desfosses

shonita.desfosses@gmail.com | (688) 881-0546 | Nashua, NH

Summary


I am a Warranty Administrator with over three years of experience. I have gained valuable knowledge in the automotive industry, specifically warranty administration and customer service. My skills include excellent communication and organizational skills, as well as the ability to work independently. I am a motivated individual who is always looking for ways to improve my skills and increase my knowledge. In my previous positions, I have successfully completed various projects related to warranty administration, including creating new process manuals and updating existing ones. I am confident that I can be an asset to any organization

Experience


Warranty Administrator at Best Buy, NHJun 2022 - Present

  • Negotiated and executed a new warranty contract with ABC Corporation, resulting in an annual savings of $100,000.
  • Developed and implemented a new warranty process for XYZ Company that reduced the number of customer complaints by 25%.
  • Successfully processed 10,000+ warranty claims per month with a 98% satisfaction rating.
  • Investigated and resolved 100+ customer inquiries/complaints each week.
  • Managed all aspects of product returns, including coordinating with vendors to arrange for pick-up/returns, issuing RMA numbers, etc.
  • Trained 50+ employees on the use of the Warranty Management System (WMS).

Warranty Administrator II at Circuit City, NHJul 2019 - Apr 2022

  • Negotiated with vendors to extend warranty terms by an average of 12%, saving the company $3.6 million annually.
  • Administered a portfolio of 1,200 warranties worth $12 million.
  • Processed 500+ claims per month with 98% accuracy.
  • Resolved 85% of customer inquiries within one day.
  • Trained and mentored three new administrators on policy procedures.

Education


High School Diploma at Dover High School, Dover, NHSep 2014 - May 2019

I have learned how to effectively communicate with others, how to manage my time wisely, and how to think critically.

Skills


  • Customer service
  • Data entry
  • Microsoft Office
  • Warranty claims processing
  • Product knowledge
  • Organizational skills

Santia Bahret

santia.bahret@gmail.com | (531) 971-6029 | Austin, TX

Summary


I am a Warranty Administrator with over 3 years of experience in the field. I have worked with some of the largest companies in the world, and have gained a wealth of knowledge in this area. I am highly organized and efficient, and possess excellent communication skills. I am able to work well under pressure, and can always meet deadlines.

Experience


Warranty Administrator at Best Buy, TXMar 2022 - Present

  • Reduced warranty costs by 10% through process improvements.
  • Developed new warranty administration procedures that saved the company $15,000 per month.
  • Negotiated extended warranties with suppliers that reduced overall costs by 5%.
  • Managed a team of 8 administrators to deliver efficient and accurate service.
  • Streamlined claims processing which resulted in a 20% reduction in cycle time.

Warranty Administrator II at Circuit City, TXAug 2019 - Mar 2022

  • Reviewed and processed an average of 125 warranty claims per day, ensuring timely reimbursement for our clients.
  • Investigated potential fraudulent claims, saving the company an estimated $15,000 per month.
  • Negotiated with vendors to secure discounts on replacement parts, resulting in a savings of 20%.
  • Coordinated with field technicians to schedule repairs within 48 hours or less 95% of the time.
  • Streamlined the claim submission process by creating new templates and forms.

Education


High School Diploma at Highland Park High School, TXSep 2015 - May 2019

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Warranty Administration
  • Claim Management
  • Policy Analysis
  • Contract Review
  • Customer Service
  • Data Entry
  • Microsoft Office