Usher
Writing a great usher resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own usher resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the usher job you're after.
Resume samples
Meilin On
meilin.on@gmail.com | (402) 262-8508 | Oklahoma City, OK
Summary
I am an experienced Usher with over 8 years of customer service experience. I have worked in both indoor and outdoor venues, ranging from large arenas to small theaters. I am highly skilled in managing line control, ticket scanning, and ensuring safety and security of patrons. I have a friendly and professional demeanor that allows me to easily interact with people from all walks of life. I am also well-versed in emergency response and evacuation procedures. My goal is to provide an enjoyable, safe, and memorable experience to all guests.
Experience
Lead Usher at 3 company names for Usher in bullet points in state OK are:, OKMay 2022 - Present
- Led a team of 5 ushers in daily operations.
- Monitored and delegated tasks to ensure efficient running of the theater.
- Trained new hires on proper procedures.
- Handled customer complaints and resolved issues in a timely manner.
- Maintained high standards of cleanliness and safety throughout the premises.
Usher II at 1. Usher Transport, OKJul 2019 - Apr 2022
- Greeted and seated an average of 500 guests per shift in a friendly and professional manner.
- Monitored guest traffic flow throughout the facility to ensure timely seating for all guests.
- Assisted with special events as needed, including set up/break down, serving food & beverage, and cleaning duties.
- Proactively addressed any customer service issues that arose during my shifts.
- Consistently received positive feedback from management regarding job performance.
Usher I at 2. Usher Logistics, OKAug 2015 - May 2019
- Greeted and seated guests at events with up to 1000 people in attendance.
- Monitored event areas for crowd control and safety concerns.
- Assisted with set-up and break-down of event spaces.
- Managed guest lists and VIP reservations.
- Answered questions from guests regarding event logistics.
Education
High School Diploma at Putnam City High School, Oklahoma City, OKSep 2010 - May 2015
I have learned to be organized, to set goals, and to stay on task.
Skills
- People skills
- Good memory
- Ability to stay calm under pressure
- Excellent customer service skills
- Strong organizational skills
- Attention to detail
- Physical stamina
Tavania Poyner
tavania.poyner@gmail.com | (756) 320-8144 | Jackson, MS
Summary
I am a highly experienced Usher with over 8 years of experience in guest services and event management. I have a proven track record of providing exceptional customer service to guests and event attendees. My ability to effectively troubleshoot and resolve customer complaints has earned me commendations from customers and event organizers alike. I am also skilled in crowd control, and am able to manage large groups of people in a safe, organized manner. I am a team player, and have collaborated with other ushers to coordinate seamless event experiences. My enthusiasm and commitment to guest satisfaction have enabled me to thrive in this role.
Experience
Lead Usher at Delta, MSApr 2022 - Present
- Led a team of 5 ushers in ensuring that all guests had an enjoyable and safe experience during their visit to the theater.
- Monitored guest traffic flow and provided assistance as needed in order to ensure smooth operations.
- Assisted with set-up and breakdown of events, including setting up chairs/tables, directing event staff, and providing customer service support.
- Acted as a liaison between guests and theater management in regards to concerns or issues that arose during visits.
Usher II at FedEx, MSAug 2018 - Mar 2022
- Greeted and seated guests according to protocol while maintaining a high level of customer service.
- Monitored lobby and guest areas to ensure cleanliness and safety.
- Answered guest questions pertaining to the event, building, or surrounding area in a professional manner.
- Escorted VIP guests as needed while providing excellent customer service.
- Communicated with fellow staff members via two-way radio system in order to provide updates or request assistance as necessary.
- Assisted with crowd control during peak times and monitored exits/entrances for potential security issues.
Usher I at UPS, MSSep 2015 - Jul 2018
- Greeted and seated guests at assigned events.
- Monitored guest entry and exit points.
- Assisted with crowd control during peak times.
- Checked tickets to verify validity.
- Directed guests to their appropriate seats.
- Escorted any latecomers or disruptive individuals out of the event area.
Education
High School Diploma at Jackson State University, MSAug 2011 - May 2015
I have learned how to read, write, and do math while studying for my high school diploma.
Skills
- Greeting guests
- Showing guests to their seats
- Answering questions about the event or venue
- Checking tickets
- Helping with crowd control
- Assisting with any emergencies that may arise