Toll Collector

Writing a great toll collector resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own toll collector resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the toll collector job you're after.

Resume samples

Merva Ilg

merva.ilg@gmail.com | (379) 146-6185 | Boulder, CO

Summary


I am a Toll Collector with over 1 year of experience working in the industry. I have worked at both small and large facilities, collecting tolls from customers while providing excellent customer service. I am efficient and accurate in my work, able to handle high volumes of traffic while remaining calm under pressure. I have a strong knowledge of state and federal regulations regarding toll collection, as well as an understanding of various computer systems used for this purpose. In addition to my technical skills, I also possess great communication abilities which allow me to effectively interact with customers on a daily basis.

Experience


Lead Toll Collector at El Paso Corporation, COMay 2022 - Present

  • Led a team of 5 toll collectors in successfully collecting $15,000 in tolls per day.
  • Trained 2 new hires on proper procedures and techniques for collecting tolls.
  • Maintained a 99% accuracy rate in daily collections.
  • Consistently met or exceeded daily collection goals set by management.
  • Received positive feedback from customers on the courteous and professional service provided.

Toll Collector II at Western Union, COSep 2021 - Mar 2022

  • Collected an average of $600 in tolls per shift.
  • Accurately recorded all transactions into the computer system.
  • Assisted motorists with directions and questions pertaining to their travels.
  • Maintained a clean and organized work station throughout the shift.
  • Followed all safety procedures while working around traffic.

Education


High School Diploma at Denver East High School, Denver, COAug 2016 - May 2021

I've learned how to effectively communicate with others, how to think critically and solve problems, and how to manage my time and resources.

Skills


  • Communication
  • Customer service
  • Interpersonal skills
  • Problem solving
  • Active listening
  • Critical thinking
  • Organizational skills

Caeley Unk

caeley.unk@gmail.com | (600) 794-4162 | 1234 Example Avenue

Summary


I am a highly experienced toll collector with over 1 year of experience working in the industry. I have an excellent track record of collecting tolls accurately and efficiently, and have always been praised by my superiors for my work ethic and dedication to the job. I am confident that I would be a valuable asset to any company, and would love the opportunity to put my skills to use in a new environment.

Experience


Lead Toll Collector at Faneuil, Inc., CAMay 2022 - Present

  • Led a team of 5 collectors and increased daily collections by 20%.
  • Implemented new procedures that streamlined the collection process and reduced errors by 30%.
  • Trained 2 new collectors on best practices and company policies.
  • Negotiated with vendors for better rates on supplies, resulting in an annual savings of $5,000.
  • Maintained high levels of customer satisfaction, as evidenced by monthly surveys.

Toll Collector II at The Traffic Group, Inc., CAAug 2021 - Apr 2022

  • Collected an average of $600 in tolls per shift.
  • Demonstrated excellent customer service skills by greeting and providing directions to customers.
  • Maintained a 98% accuracy rate when counting money.
  • Followed all safety procedures while working on or near the roadway.
  • Assisted other employees with maintenance tasks as needed.
  • Completed all required training courses.

Education


High School Diploma at Los Angeles High School, Los Angeles, CASep 2017 - May 2021

I've learned how to effectively communicate with others, how to manage my time efficiently, and how to work well independently and as part of a team.

Skills


  • Communication
  • Customer Service
  • Organization
  • Interpersonal Skills
  • Basic Math
  • Active Listening
  • Writing