Writing a great technical support resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
If you're looking for inspiration when it comes to drafting your own technical support resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the technical support job you're after.
firstname.lastname@example.org | (108) 556-3181 | 1234 Example St.
I am a technical support professional with over 1 year of experience. I have provided support to clients in person, via telephone, and through email and chat channels. I have also created user guides and manuals. My strong communication skills allow me to effectively communicate complex technical information to non-technical users. In addition, my problem-solving skills enable me to quickly identify and resolve issues.
Technical Support Specialist at Geek Squad, COMay 2022 - Present
Technical Support Engineer at Best Buy, COAug 2021 - Apr 2022
Associate of Science in Technical Support at Pikes Peak Community College, COAug 2017 - May 2021
I have learned excellent customer service skills, how to troubleshoot and repair computer hardware, and how to install and configure operating systems and software.
email@example.com | (606) 059-0661 | Reno, NV
I have over 1 year of experience in Technical Support. I am responsible for providing support to users by phone, email, and chat. I troubleshoot issues with hardware, software, networking, and mobile devices. I also provide training to users on how to use various applications. In addition, I create documentation for the knowledge base and escalate issues to senior staff when necessary.
Technical Support Specialist at 24-7 Intouch, NVMar 2022 - Present
Technical Support Engineer at Answer 1, NVSep 2021 - Mar 2022
Associate of Science in Technical Support at Truckee Meadows Community College, NVSep 2016 - May 2021
I have learned how to communicate with people, how to use different tools to fix technical problems, and how to work in a team.