Technical Specialist

Writing a great technical specialist resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own technical specialist resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the technical specialist job you're after.

Resume samples

Johnsie Hylan

johnsie.hylan@gmail.com | (275) 597-7769 | Miami, FL

Summary


I am a technical specialist with over four years of experience in the field. I have worked with clients to troubleshoot and resolve issues with their software and hardware. I also have experience training users on new systems and providing support during system updates or changes. My skills include excellent customer service, problem solving, and documentation.

Experience


Technical Specialist at Harris Corporation, FLMay 2022 - Present

  • Led the development of a new software application that increased productivity by 15%.
  • Wrote code for a new web platform that was used by 1 million people.
  • Developed a mobile app that was downloaded 100,000 times in the first month.
  • Created a database that reduced data entry time by 20%.
  • Implemented a new security system that prevented 200 hacking attempts.
  • Designed an algorithm that increased search speed by 25%.

Technical Specialist II at Lockheed Martin, FLSep 2018 - Apr 2022

  • Led a team of 4 in the development of a new software application that increased productivity by 25%.
  • Wrote code for 3 major features of the new software app, which were integral to its success.
  • Reduced companywide IT support costs by 15% through process improvements and automations.
  • Onboarded 50+ new employees onto the company network and applications.
  • Managed website redesign project from start to finish, within budget and 2 weeks ahead of schedule.
  • Successfully migrated email system to Office 365 with zero downtime for users.

Education


Associate of Science in Information Technology at Miami Dade College, Miami, FLSep 2013 - May 2018

I've learned how to use computers and various software programs, how to troubleshoot common computer problems, and how to effectively communicate with others in the IT field.

Skills


  • Technical writing
  • Technical analysis
  • Research and development
  • Systems engineering
  • Electrical engineering
  • Computer science
  • Information technology

Shardi Vesey

shardi.vesey@gmail.com | (103) 087-4281 | Gary, IN

Summary


Experience


Technical Specialist III at Cummins, INMay 2022 - Present

  • Successfully installed 100+ new workstations across 3 locations in 2 weeks.
  • Migrated 150 users from Exchange 2003 to 2010 with 0% downtime over a weekend.
  • Designed and implemented a monitoring system that reduced server outages by 85%.
  • Created custom scripts that increased departmental efficiency by 30%.
  • Trained 15 junior technicians on best practices and company procedures.

Technical Specialist II at Rolls-Royce, INJul 2020 - Apr 2022

  • Successfully completed 10 complex technical projects within budget and ahead of schedule.
  • Led a team of 5 technicians in the successful completion of a high-priority project.
  • Trained 20 new employees on company software and hardware products.
  • Wrote 3 user manuals for new software products released by the company.
  • Developed 2 new methods for streamlining customer support processes.

Technical Specialist I at Honeywell, INAug 2015 - May 2020

  • Led the team in resolving 50% more tickets than the next highest performer.
  • Resolved 100+ complex technical issues per month.
  • Consistently provided excellent customer service, resulting in a 97% satisfaction rating.
  • Developed and implemented new process improvements that increased efficiency by 30%.
  • Trained 3 new Technical Specialists I on company systems and procedures.

Education


Associate of Science in Information Technology at Ivy Tech Community CollegeSep 2011 - May 2015

I have learned how to use different programming languages, how to design websites, and how to manage information systems.

Skills


  • HTML
  • CSS
  • JavaScript
  • ReactJS
  • Node.js
  • Express
  • MongoDB