Support Coordinator

Writing a great support coordinator resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own support coordinator resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the support coordinator job you're after.

Resume samples

Eyleen Bilnoski

eyleen.bilnoski@gmail.com | (618) 145-0994 | Jenks, OK

Summary


I am a Support Coordinator with over 1 year of experience. I have worked extensively with clients in a support capacity, providing them with the resources and assistance they need to overcome challenges and achieve their goals. I am passionate about helping others, and my ability to connect with people has helped me build strong relationships that enable me to effectively advocate on behalf of my clients. I am an excellent communicator and problem-solver, and I thrive in fast-paced environments where no two days are the same. My goal is to continue using my skillset to help individuals reach their full potential both personally and professionally.

Experience


Support Coordinator at Company 1: Support Solutions, OKMar 2022 - Present

  • Negotiated and created partnerships with 3 new agencies which increased services by 25%.
  • Led a team of 5 support coordinators in providing direct care to clients with disabilities.
  • Wrote grants that resulted in $750,000 in funding for the organization.
  • Implemented a new case management system that improved efficiency by 15%.
  • Hired and trained 10 new support coordinators.

Support Specialist at Company 2: Maximum Potential Community Services, OKAug 2021 - Mar 2022

  • Provided support to over 200 customers per day, averaging a satisfaction rating of 4.5/5.
  • Resolved customer inquiries and complaints in a timely manner, often within the same day.
  • Successfully upsold additional products and services to 30% of customers.
  • Maintained knowledge of company's products and services through regular training sessions.
  • Acted as first point of contact for incoming calls and emails from customers seeking assistance.
  • Created detailed documentation for all resolved issues to help reduce future call volume.

Education


High School Diploma at Putnam City High School, Oklahoma City, OKSep 2017 - May 2021

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Communication
  • Organizational
  • Interpersonal
  • Technical
  • Problem-solving
  • Time management

Angelic Bernfeld

angelic.bernfeld@gmail.com | (316) 778-3853 | Missoula, MT

Summary


I have over 1 year of experience as a Support Coordinator. In this role, I have been responsible for providing support to clients and coordinating services. I have excellent communication and interpersonal skills, which has allowed me to build strong relationships with clients and other members of the team. I am well-organized and efficient in my work, which has helped me to successfully coordinate services for clients.

Experience


Support Coordinator at Big Sky Home Care, MTMar 2022 - Present

  • Successfully completed training and became certified in person-centered planning practices.
  • Successfully advocated for 4 clients to receive the services they need from state agencies.
  • Met weekly with each client to provide support and guidance, as well as complete progress reports.
  • Worked closely with case managers and service providers to ensure that all needs were being met for each client.
  • Assisted 2 clients in finding employment within their field of interest.
  • Provided emotional support to clients during difficult times or transitions.

Support Specialist at BrightStar Care, MTAug 2021 - Jan 2022

  • Successfully completed training on the company's products and services.
  • Became an expert in resolving customer inquiries and complaints.
  • Exceeded expectations for quality of work and productivity levels.
  • Successfully upsold customers to higher-level plans or additional features 20% of the time.
  • Maintained a 92% satisfaction rating from customers surveys.
  • Received positive feedback from team members for being a helpful and friendly teammate.

Education


High School Diploma at Big Sky High School, MTSep 2017 - May 2021

I've learned how to read, write, and do math.

Skills


  • Communication
  • Customer service
  • Interpersonal skills
  • Organizational skills
  • Time management
  • Problem-solving
  • Conflict resolution