Spa Director
Writing a great spa director resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own spa director resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the spa director job you're after.
Resume samples
Jomarie Ramil
jomarie.ramil@gmail.com | (983) 133-1509 | Boulder, CO
Summary
As an experienced Spa Director with over 8 years of experience, I have developed an expertise in providing exceptional customer service, leading and motivating staff, and increasing spa revenue. I have managed day-to-day operations of the spa, including hiring, training, scheduling, budgeting, product ordering, and inventory management. I have cultivated a loyal customer base through providing high-quality services and products. Additionally, I have successfully implemented innovative marketing strategies to increase clientele and spa revenue. I have a proven track record of developing a strong team culture, enhancing customer satisfaction and loyalty, and boosting profitability.
Experience
Spa Director at Spavia Day Spa, COApr 2022 - Present
- Led a team of 12 in providing luxury spa services to guests, resulting in an increase in customer satisfaction by 15%.
- Implemented new marketing strategies that increased revenue by 10% within the first quarter.
- Developed and launched 5 new signature treatments that were well-received by guests and resulted in a 20% increase in bookings for those treatments.
- Successfully completed construction of a new wing onto the spa, which added 4 additional treatment rooms and doubled our capacity.
- This allowed us to accommodate more guests and led to a 25% increase in overall business.
Assistant Spa Director at Sanctuary Day Spa, COAug 2020 - Mar 2022
- Hired and trained a team of 15 estheticians, massage therapists, and nail technicians.
- Developed spa menus and treatments plans that increased revenue by 25%.
- Negotiated vendor contracts that saved the company $5,000 per year.
- Implemented new policies and procedures that reduced customer complaints by 50%.
- Led weekly staff meetings to discuss goals, targets, successes,and challenges.
- Wrote monthly newsletters to keep clients updated on promotions and events.
Spa Associate Director at The Woodhouse Day Spa, COSep 2015 - Jun 2020
- Led a team of 15 spa associates and achieved annual sales goals by 25%.
- Implemented new customer service initiatives that increased customer satisfaction scores by 10%.
- Negotiated vendor contracts that saved the company $5,000 per year.
- Trained new employees on proper Spa Associate techniques and standards.
Education
High School Diploma at Denver East High School, Denver, COSep 2010 - May 2015
I've learned how to study for and take tests, how to do research, and how to write papers.
Skills
- Spa Management
- Business Operations
- Marketing and Sales
- Guest Services
- Employee Training and Development
- Spa Maintenance and Housekeeping
- Budgeting and Financial Planning
Enjoli Tichenor
enjoli.tichenor@gmail.com | (592) 778-9308 | Kearney, NE
Summary
As a Spa Director with over 8 years of experience in the field, I have a proven track record of success in managing high-end spas and leading a team of professionals. I have extensive experience in overseeing a variety of activities, from daily operations to project management. My expertise includes developing and implementing spa treatments and services, creating budgets, and driving profitability. I have a strong understanding of customer service, product knowledge, and sales processes. My organization and communication skills have allowed me to successfully manage multiple projects and ensure client satisfaction. I am committed to providing the highest level of service and creating an exceptional spa experience for all customers.
Experience
Spa Director at Soothe, NEMar 2022 - Present
- Increased number of spa treatments by 50% in one year.
- Implemented a new loyalty program that increased customer retention by 15%.
- Negotiated vendor contracts that saved the company $10,000 per month.
- Hired and trained a team of 20 estheticians and massage therapists.
- Developed marketing campaigns that generated $100,000 in revenue each month.
- Designed and oversaw construction of a new 5,000 square foot spa facility.
Assistant Spa Director at Zeel, NESep 2020 - Jan 2022
- Led a team of 15 estheticians and massage therapists, overseeing daily operations and appointments.
- Hired and trained new staff members on company policies and procedures.
- Implemented new marketing strategies that increased monthly revenue by 20%.
- Developed relationships with local businesses to promote spa services through corporate discounts.
- Negotiated supplier contracts that lowered operating costs by 10%.
- Wrote weekly newsletters highlighting upcoming events and promotions.
Spa Associate Director at MassageLuXe, NEAug 2015 - Jul 2020
- Led a team of 30 spa associates and achieved an average customer satisfaction score of 95%.
- Increased revenue by 15% through effective marketing and upselling techniques.
- Decreased product waste by 10% through careful inventory management.
- Implemented new scheduling system that increased employee productivity by 20%.
- Trained new employees on company policies and procedures.
Education
High School Diploma at Lincoln High School, Lincoln, NEAug 2011 - May 2015
I have learned how to study for exams, how to do research, and how to write papers.
Skills
- Spa Management
- Business Administration
- Marketing and Sales
- Customer Service
- Employee Management
- Budgeting and Financial Planning
- Inventory Control