Salesforce Business Analyst

Writing a great salesforce business analyst resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own salesforce business analyst resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the salesforce business analyst job you're after.

Resume samples

Phylis Lanahan

phylis.lanahan@gmail.com | (409) 035-8695 | Atlanta, GA

Summary


I am a Salesforce Business Analyst with over 3 years of experience. I have worked in various industries and have gained valuable knowledge in each one. My skills include requirements gathering, business analysis, process improvement, project management, and data analysis. I am also proficient in SQL and Excel. I am a quick learner and adapt easily to new environments.

Experience


Salesforce Business Analyst at Accenture, GAApr 2022 - Present

  • Led the development of a Salesforce customization for a major client that increased sales by 15%.
  • Implemented a new lead management process that increased conversion rates by 10%.
  • Developed custom reports and dashboards in Salesforce that saved the company $100,000 per year in licensing fees.
  • Created an automated data migration process from legacy systems to Salesforce which reduced data entry time by 50%.
  • Wrote user manuals and training materials for new features and processes, resulting in 85% fewer support calls.

Salesforce Business Analyst II at Deloitte, GASep 2019 - Mar 2022

  • Led the implementation of Salesforce for a team of 50 salespeople, resulting in increased productivity by 15%.
  • Implemented Salesforce Einstein Analytics to streamline data analysis and decision making for upper management, saving the company an estimated $100,000 per year.
  • Created custom reports and dashboards in Salesforce that provided valuable insights into customer behavior and trends, leading to more effective marketing campaigns.
  • Trained new employees on how to use Salesforce, increasing adoption rates by 25%.
  • Wrote comprehensive documentation on best practices for using Salesforce within the company.

Education


Bachelor of Science in Business Administration at Georgia Institute of TechnologySep 2015 - May 2019

Some skills I've learned are time management, communication, and working in teams.

Skills


  • Salesforce
  • Business Analysis
  • Requirements gathering
  • Process improvement
  • Documentation
  • CRM systems

Sydelle Kruis

sydelle.kruis@gmail.com | (738) 378-6402 | Saint Louis, MO

Summary


I am a Salesforce Business Analyst with over 3 years of experience. I have worked on various Salesforce implementations and integrations, and have a deep understanding of the platform. I am an expert in requirement gathering, business process analysis, and solution design. I am also proficient in data analysis and reporting. I have excellent communication skills and can easily build relationships with stakeholders.

Experience


Salesforce Business Analyst at PwC, MOJun 2022 - Present

  • Led the development of a Salesforce CRM solution for a Fortune 500 company, resulting in increased sales by 15%.
  • Played a key role in designing and implementing a new lead management process that boosted conversion rates by 20%.
  • Defined requirements and oversaw the creation of custom objects, workflows, reports, and dashboards to support the sales team. As a result, productivity increased by 30%.
  • Successfully migrated data from an legacy system into Salesforce, ensuring no loss of critical information.
  • Created training materials and conducted user training sessions on how to use Salesforce effectively.
  • Provided ongoing support to users after go-live to ensure proper adoption of Salesforce.

Salesforce Business Analyst II at Deloitte, MOSep 2019 - May 2022

  • Led a team of three business analysts in supporting the Salesforce implementation for a global pharmaceutical company.
  • Gathered and documented over 100 business requirements, which were then used to configure Salesforce fields, objects, workflows, approvals, etc.
  • Wrote 50+ test cases that were executed by the QA team during UAT; resulting in >95% success rate on go-live day.
  • Was responsible for data migration from legacy systems into Salesforce; migrated 1 million records without any errors.
  • Created training materials (user manual + process flow diagrams) and trained 200+ users on using Salesforce features such as Accounts & Contacts, Leads & Opportunities , Cases etc .
  • Conducted weekly check-ins with key stakeholders to track project progress and ensure timely delivery against milestones.

Education


Bachelor of Science in Business Administration at Missouri State UniversityAug 2014 - May 2019

I have learned how to manage and lead a team, how to market and sell products, and how to financial manage a business.

Skills


  • Salesforce
  • Business Analysis
  • Requirements gathering
  • Process improvement
  • Documentation
  • Stakeholder management