Retail Banker
Writing a great retail banker resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own retail banker resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the retail banker job you're after.
Resume samples
Jacarla Layugan
jacarla.layugan@gmail.com | (148) 046-7047 | Edmond, OK
Summary
I have over three years of experience as a retail banker. I am knowledgeable in all aspects of the banking industry, from teller transactions to loan processing. I possess excellent customer service skills and work well under pressure. I am looking for a challenging position that will utilize my skills and knowledge in the banking industry.
Experience
Retail Banker at BancFirst, OKApr 2022 - Present
- Successfully managed a team of 15 tellers and 2 assistant managers.
- Achieved monthly sales goals for new credit card accounts, loan products, and other ancillary services.
- Exceeded quarterly targets for customer satisfaction surveys by 5%.
- Reduced operational losses due to shrinkage by 10% through effective loss prevention strategies.
- Successfully completed Bank Secrecy Act/Anti-Money Laundering training.
Retail Banker Trainee at MidFirst Bank, OKSep 2019 - Mar 2022
- Trained 50+ new employees on product knowledge and sales techniques.
- Exceeded monthly sales goals by 10%.
- Consistently ranked in the top 3 for customer satisfaction surveys.
- Led a team of 5 bankers to achieve highest quarterly loan growth in company history.
- Created and implemented a new system for tracking daily cash balances that reduced errors by 25%.
Education
High School Diploma at Oklahoma School of Science and MathematicsSep 2014 - May 2019
Some skills I've learned are time management, organization, and prioritizing.
Skills
- Cash Handling
- Customer Service
- Teller Transactions
- Bank Deposits and Withdrawals
- Loan Processing
- Credit Analysis
Caniyah Clare
caniyah.clare@gmail.com | (800) 618-5169 | Wichita, KS
Summary
I have over 3 years of experience as a retail banker. I am responsible for providing excellent customer service, handling transactions, and assisting with any banking needs my customers may have. I am also adept at identifying potential new business opportunities through interactions with current and prospective clients. In addition to my sales abilities, I possess strong analytical skills that allow me to quickly identify problems and recommend solutions. My goal is always to provide the best possible experience for each customer while achieving the goals of the bank.
Experience
Retail Banker at American State Bank, KSMar 2022 - Present
- Exceeded quarterly sales goals by 15%, bringing in $2.3 million in new deposits.
- Grew the number of active clients by 12% through providing personalized service and tailored products.
- Achieved a 97% customer satisfaction rating, as measured by independent surveyor.
- Led team of tellers to be top performers in the region for accuracy and efficiency measures.
Retail Banker Trainee at Commerce Bank, KSAug 2019 - Mar 2022
- Trained new tellers in cash handling, customer service, and sales techniques - resulting in a 15% increase in efficiency.
- Developed a new system for tracking inventory which decreased shrinkage by 3%.
- Led the team in opening 20 new accounts per month on average.
- Exceeded personal goals for cross-selling products by 10% each quarter.
- Consistently recognized as “Employee of the Month”.
Education
High School Diploma at Wichita High School, Wichita, KSAug 2014 - May 2019
I have learned how to study for long periods of time, how to manage my time, and how to work independently.
Skills
- Cash Handling
- Customer Service
- Teller Transactions
- Bank Deposits and Withdrawals
- Loan Processing
- Mortgage Processing
- Credit Card Processing