Resident Manager

Writing a great resident manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own resident manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the resident manager job you're after.

Resume samples

Gizel Bedigian

gizel.bedigian@gmail.com | (313) 080-7986 | Boston, MA

Summary


I am a Resident Manager with over 5 years of experience in the field. I have worked extensively with residents, property owners, and vendors to ensure that all needs are met in a timely manner. I possess excellent customer service skills and am able to resolve issues quickly and efficiently. In addition, I have strong organizational abilities and can keep track of multiple tasks simultaneously.

Experience


Resident Manager at Bluebird Property Management, MAJun 2022 - Present

  • Oversaw daily operations for a 200-unit apartment complex.
  • Managed a team of 15 employees.
  • Resolved an average of 20 resident complaints per month.
  • Increased monthly occupancy rate by 2%.
  • Decreased turnover rate by 4%.
  • Generated $50,000 in revenue through special events and promotions.

Assistant Resident Manager at Absolute Property Management, MAAug 2017 - May 2022

  • Successfully completed all daily tasks and responsibilities as outlined by the Resident Manager.
  • Maintained a 97% occupancy rate for the property.
  • Successfully completed move-in inspections for new residents within 24 hours of their scheduled arrival time.
  • Completed move-out inspections for departing residents within 48 hours of their departure date.
  • Regularly inspected common areas, amenities, and resident units to ensure they met or exceeded company standards and regulations.
  • Addressed any maintenance issues in a timely manner to prevent further damage or deterioration of the property.".

Education


High School Diploma at Boston Latin School, Boston, MAAug 2013 - May 2017

I've learned how to read, write, and do math.

Skills


  • Communication
  • Organization
  • Customer service
  • Interpersonal skills
  • Conflict resolution
  • Time management

Kate Diehr

kate.diehr@gmail.com | (306) 206-5442 | 711 2nd Ave N, Fargo, ND 58102, USA

Summary


Experience


Resident Manager at J.C. Penney, NDApr 2022 - Present

  • Developed and implemented a new training program for all incoming resident managers which resulted in a 20% decrease in turnover rates.
  • Successfully negotiated with vendors to reduce costs by 15%.
  • Created and enforced strict safety protocols which led to a 50% reduction in workplace accidents.
  • Boosted employee morale through regular team-building exercises, leading to increased productivity by 10%.
  • Developed relationships with key members of the community, resulting in improved public perception of the property and higher occupancy rates.
  • Managed day-to-day operations of the property while also overseeing major renovations, successfully completing all projects on time and within budget.

Assistant Resident Manager at Kohl's, NDAug 2020 - Mar 2022

  • Successfully completed daily tasks and responsibilities such as opening/closing the office, answering phones, taking messages, handling resident concerns or requests for maintenance repairs in a timely manner.
  • Assisted with various administrative tasks including but not limited to: data entry of new residents into Yardi Property Management System (PMS), creating work orders in PMS for Maintenance department and inputting rent payments received from tenants into system.
  • Maintained accurate records of all move-ins/move-outs within community by completing necessary paperwork and accurately inputting information into PMS.
  • Regularly inspected common areas & vacant units throughout property to ensure they were well-maintained according to company standards; documented any violations using digital camera and created corresponding work order(s) for Maintenance team accordingly.
  • Proactively addressed any safety hazards or potential liability issues immediately upon discovery; notified appropriate personnel (i.e., Regional Manager, Executive Director) if unable to resolve issue on my own accord so that proper follow up could be conducted in a timely fashion .

Resident Assistant Manager at Macy's, NDJul 2015 - Jun 2020

  • Trained and supervised 5 Resident Assistants.
  • On average, received positive evaluations from 85% of residents.
  • Responded to emergency situations within 2 minutes 95% of the time.
  • Investigated and resolved complaints within 24 hours 90% of the time.

Education


High School Diploma at Central High School, NDAug 2011 - May 2015

I have learned how to effectively communicate with others, how to manage my time wisely, and how to work independently and as part of a team.

Skills


  • Communication
  • Interpersonal skills
  • Organizational skills
  • Time management
  • Conflict resolution
  • Budgeting