Professional Services Consultant

Writing a great professional services consultant resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own professional services consultant resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the professional services consultant job you're after.

Resume samples

Francine Capiro

francine.capiro@gmail.com | (166) 440-0463 | Omaha, NE

Summary


I am a professional services consultant with over 4 years of experience. I have worked with clients in various industries and have helped them to improve their operations and increase their profits. I have a proven track record of success and can offer my clients valuable insights into how they can improve their businesses.

Experience


Senior Professional Services Consultant at Deloitte Consulting, NEApr 2022 - Present

  • Led a team of 4 consultants in the successful implementation of an ERP system for a manufacturing company with $50M in annual revenue.
  • Defined project scope, objectives and deliverables that were accepted by the client.
  • Wrote functional specifications for customizations to the ERP system.
  • Created test plans and coordinated testing efforts among internal resources and external vendors.
  • Trained end users on new functionality.

Professional Services Consultant at Accenture, NEAug 2018 - Mar 2022

  • Led a team of 4 consultants in providing professional services to client, resulting in increased customer satisfaction by 15%.
  • Grew business with existing clients by 20% through upselling and cross-selling additional services.
  • Successfully implemented new CRM software for 10 person sales team, improving communication and organization which led to a 5% increase in sales productivity.
  • Onboarded and trained 3 new employees on company culture, products/services, and processes. New hires were productive within 2 weeks vs the average 4 week ramp-up time.
  • Wrote proposals for potential new clients that resulted in $1MM+ worth of annual recurring revenue.

Education


Master of Professional Services Consulting at University of NebraskaSep 2014 - May 2018

I've learned how to consult with clients, how to manage projects, and how to communicate with clients and team members.

Skills


  • Communication
  • Presentation
  • Writing
  • Consulting
  • Project management
  • Business analysis

Shandra Dcosta

shandra.dcosta@gmail.com | (991) 230-3934 | Fairfax, VA

Summary


Over four years of professional services consulting experience. Proven success in delivering quality service to clients and exceeding expectations. Strong ability to quickly build rapport with clients and establish trust. Skilled at needs assessments, business analysis, process improvement, project management, and change management. Experienced in working within various industries including healthcare, banking/finance, manufacturing, retail/e-commerce, and technology.

Experience


Senior Professional Services Consultant at Deloitte, VAJun 2022 - Present

  • Led a team of 4 consultants in the successful implementation of an enterprise resource planning system for a manufacturing company with $500M in annual revenue.
  • Defined project scope, objectives and deliverables that gained executive sponsorship from client stakeholders.
  • Chaired weekly status meetings highlighting risks/issues, mitigations and dependencies to keep the project on track for go-live.
  • Managed change control process ensuring all changes were documented, reviewed and approved by key stakeholders before being implemented.
  • Created training materials and delivered end user training to 150+ users across 8 locations.

Professional Services Consultant at Ernst & Young, VASep 2018 - Apr 2022

  • Led a team of 4 consultants in the implementation of a new CRM system for a client, resulting in an increase in sales by 25%.
  • Successfully implemented 2 change management projects for clients, resulting in increased employee satisfaction and productivity.
  • Trained and coached 3 teams on effective presentation skills, leading to improved communication with clients and prospects.
  • Wrote 5 proposals that were successfully won by my firm, totaling over $1 million in new business revenue.

Education


Master of Professional Services Consulting at George Mason UniversitySep 2013 - May 2018

I've learned how to manage and consult on professional services projects.

Skills


  • Communication
  • Presentation
  • Consulting
  • Project Management
  • Business Analysis
  • Requirements Gathering