Doreather Viau
doreather.viau@gmail.com | (465) 151-0975 | Plymouth, MN
Summary
I am an Optical Assistant with over 1 year of experience in the field. I have a strong background in customer service, and I am able to provide patients with the best possible care. I have excellent communication skills, and I am able to work well under pressure.
Experience
Optical Assistant II at Walmart Vision Center, MNMar 2022 - Present
- Trained new optical assistants on company procedures and policies.
- Assisted customers with selecting frames and lenses that met their needs and budget.
- Dispensed eyeglasses and contact lenses to patients following prescriptions from optometrists.
- Performed administrative duties such as scheduling appointments, maintaining records, and ordering supplies.
- Cleaned glasses & contact lenses according to manufacturer’s instructions.
- Inspected finished products for defects.
Optical Assistant I at Pearle Vision, MNAug 2021 - Mar 2022
- Assisted patients with selecting frames that complimented their features and fit well.
- Dispensed glasses and contact lenses to patients following examinations, made any needed adjustments or repairs.
- Maintained cleanliness of the optical office including disinfecting instruments after each use.
- Educated patients on how to care for their new eyewear properly in order to prolong its lifespan.
- Ordered supplies such as lens cleaning solutions, replacement parts for damaged frames, etc., when needed.
- Created sales reports detailing daily/weekly/monthly transactions which were then used by management to make strategic decisions regarding inventory levels and staff scheduling needs.
Education
High School Diploma at Eden Prairie High SchoolSep 2016 - May 2021
I have learned time management, organization, study habits, and note taking skills.
Skills
- Optical
- Assistant
- Skills
- Technical
- 1. Communication skills
- 2. Good eye sight and hand-eye coordination
- 3. Ability to use precision instruments
- 4. Knowledge of optical principles
- 5. Manual dexterity
- 6. Organizational skills 7 .Patience
Marcelle Metten
marcelle.metten@gmail.com | (103) 099-2991 | Nashua, NH
Summary
I have over 1 year of experience as an Optical Assistant. In my role, I provide excellent customer service and support to customers with their vision needs. I am able to effectively communicate with customers and clearly explain product features and benefits. Additionally, I possess strong organizational skills which allow me to keep the optical department running smoothly.
Experience
Optical Assistant II at LensCrafters, NHMar 2022 - Present
- Assisted in performing over 200 eye exams per week.
- Trained new employees on proper optical techniques and procedures.
- Maintained cleanliness and organization of the optometry office and exam rooms.
- Entered patient data and information into electronic medical records system.
- Actively participated in monthly staff meetings to discuss goals, objectives, and concerns.
Optical Assistant I at America's Best Contacts & Eyeglasses, NHAug 2021 - Mar 2022
- Assisted in the development of new techniques for measuring eye pressure, which improved accuracy by 5%.
- Trained 3 new employees on how to use our computer system and basic office procedures.
- Revised the daily work schedule to be more efficient and cut down on wasted time by 10%.
- Implement a quality control measure that identified errors in prescriptions before they were sent out, saving the company an average of $200 per day.
- Worked with the sales team to develop a new pricing structure for contact lenses that increased profits by 15%.
Education
High School Diploma at Manchester High School, Manchester, NHAug 2017 - May 2021
I have learned how to read, write, and do basic math.
Skills
- Optical tools and equipment
- Ability to read prescriptions
- Strong customer service skills
- Basic computer literacy
- Data entry
- Multi-tasking ability
- Time management