Medical Office Administrator

Writing a great medical office administrator resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own medical office administrator resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the medical office administrator job you're after.

Resume samples

Neila Borruso

neila.borruso@gmail.com | (988) 281-2251 | Birmingham, AL

Summary


Medical Office Administrator with over 3 years of experience providing administrative support to medical staff and patients. Managed patient records, scheduled appointments, verified insurance coverage, and processed bills. Demonstrated ability to work effectively under pressure in a fast-paced environment. Strong organizational skills and attention to detail.

Experience


Medical Office Administrator at Baptist Health System, ALMay 2022 - Present

  • Streamlined office operations, reducing costs by $2000/month.
  • Increased patient satisfaction scores from 75% to 95%.
  • Hired and trained a new medical assistant, increasing productivity by 30%.
  • Implemented a new electronic health records system, saving 5 hours per week in charting time.
  • Negotiated with insurance companies to get 3 new reimbursement codes approved.
  • Wrote and implemented policies and procedures for the office.

Medical Office Assistant at UAB Health System, ALJul 2019 - Mar 2022

  • Handled incoming calls from patients, averaging 50 per day.
  • Answered patient questions and routed calls to appropriate staff member.
  • Entered new patient information into EMR system and updated existing patient records.
  • Scheduled appointments for patients using online scheduling system.
  • Verified insurance benefits for patients prior to their appointment.
  • Collected co-pays and payments at time of service.

Education


Medical Office Administrator Diploma at Wallace Community College, ALSep 2015 - May 2019

Some skills I've learned are customer service, organization, scheduling, handling finances, and basic medical knowledge.

Skills


  • Medical office administration
  • Medical billing and coding
  • Medical records management
  • Patient scheduling and registration
  • Insurance verification and authorization
  • Customer service

Teya Imperati

teya.imperati@gmail.com | (402) 897-4863 | Lincoln, NE

Summary


I am a Medical Office Administrator with over three years of experience. I have gained valuable experience in managing medical office operations, handling customer inquiries, and providing administrative support to physicians. My strong organizational skills have allowed me to streamline office procedures and improve efficiency. I am proficient in various software programs used in the medical industry, including Electronic Health Records (EHR) systems. I am also knowledgeable in insurance billing practices and coding guidelines. In my previous positions, I have demonstrated my ability to maintain a high level of professionalism while working effectively under pressure.

Experience


Medical Office Administrator at Blue Cross Blue Shield of Nebraska, NEJun 2022 - Present

  • Implemented a new filing system that decreased the time spent looking for patient files by 30%.
  • Trained 3 new office administrators in billing procedures, which increased efficiency by 15%.
  • Negotiated with insurance companies to get higher reimbursement rates for the practice, resulting in an increase in revenue of $50,000 per year.
  • Created a database of all patients’ medications, allergies and medical history, which improved communication between staff members and reduced medication errors by 25%.
  • Wrote and implemented policies and procedures related to HIPAA compliance, ensuring that the practice was compliant with all regulations.

Medical Office Assistant at Midlands Choice, NESep 2019 - May 2022

  • Answered 100+ phone calls per day and directed them to the appropriate party.
  • Completed paperwork for 50+ new patients per week.
  • Scheduled 30+ appointments per day.
  • Filed medical records for 200+ patients per month.
  • Assisted 10+ doctors with patient examinations and treatments.

Education


Medical Office Administrator Diploma at Bellevue University, NEAug 2014 - May 2019

Some skills I've learned are answering phones, scheduling appointments, billing, and coding.

Skills


  • Microsoft Office
  • Medical Terminology
  • Health Insurance
  • Coding and Billing
  • Scheduling
  • Patient Records Management
  • Customer Service