Lobby Attendant
Writing a great lobby attendant resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
Create your resume
Select from 7 professional resume templates
If you're looking for inspiration when it comes to drafting your own lobby attendant resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the lobby attendant job you're after.
Resume samples
Lesly Sleem
lesly.sleem@gmail.com | (875) 493-1023 | Juneau, AK
Summary
I am a highly experienced Lobby Attendant with over 1 year of experience working in the hospitality industry. I have excellent customer service skills and a strong commitment to providing outstanding guest experiences. I am efficient, detail-oriented, and possess a high level of integrity. I am confident that I would be an asset to your team and look forward to contributing to your success.
Experience
Lead Lobby Attendant at Marriott Hotels & Resorts, AKApr 2022 - Present
- Greeted and provided assistance to an average of 500 guests per shift in a professional manner.
- Assisted guests with luggage, directions, and restaurant recommendations.
- Answered guest inquiries pertaining to hotel services, facilities, and attractions in the area.
- Monitored lobby traffic flow and assisted with crowd control during peak times.
- Maintained cleanliness of lobby areas including furniture, carpets, windows, etc.
- Restocked supplies such as coffee/tea , newspapers ,and brochures as needed.
Lobby Attendant at Hilton Hotels & Resorts, AKSep 2021 - Mar 2022
- Greeted and directed guests to appropriate destinations within the building.
- Answered guest questions pertaining to directions, local attractions, and building amenities.
- Monitored lobby activity and alerted security of any suspicious behavior.
- Assisted with set-up and breakdown of events held in the lobby or other common areas.
- Kept lobby area clean and presentable at all times.
Education
High School Diploma at West Anchorage High SchoolAug 2017 - May 2021
I have learned to be organized, to manage my time, and to study effectively.
Skills
- Cleaning
- Organizing
- Answering phones
- Greeting guests
- Taking messages
- Scheduling appointments
Marlean Knavel
marlean.knavel@gmail.com | (602) 848-9348 | San Francisco, CA
Summary
I came across your job posting for a Lobby Attendant and feel confident that I am the right candidate with my over 1 years of experience. In my previous role, I was responsible for greeting guests, answering any questions they had, and directing them to where they needed to go. I also handled light cleaning duties such as vacuuming and dusting in the lobby area. My excellent customer service skills ensures that each guest has a positive experience when visiting your establishment.
Experience
Lead Lobby Attendant at Marriott, IDMay 2022 - Present
- Greeted and assisted an average of 100 guests per shift in a friendly and professional manner.
- Monitored lobby area for suspicious activity, unsafe conditions, or guest needs; reported any concerns to security or management immediately.
- Actively upsold hotel services and amenities to guests during their stay.
- Demonstrated expert knowledge of the hotel property and local attractions/activities to assist guests with planning their stay.
- Consistently achieved high scores on secret shopper evaluations for outstanding customer service delivery.
- Exceeded daily sales goals for add-on services such as room upgrades, restaurant reservations, transportation arrangements, etc., by an average of 20%.
Lobby Attendant at Hilton, IDSep 2021 - Mar 2022
- Wrote daily reports of lobby activity and submitted them to the front desk manager.
- Monitored surveillance cameras and reported any suspicious behavior to the security team.
- Greeted guests as they arrived and provided them with information about the hotel facilities.
- Assisted guests with luggage, directions, or other needs.
- Kept the lobby area clean and tidy at all times.
- Responded quickly to guest requests or concerns.
Education
High School Diploma at Pitzer College, CAAug 2017 - May 2021
I've learned how to read, write, and do basic math.
Skills
- Cleaning
- Organizing
- Answering phones
- Greeting guests
- Taking messages
- Scheduling appointments