Loan Counselor

Writing a great loan counselor resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own loan counselor resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the loan counselor job you're after.

Resume samples

Jalayshia Sweetapple | (456) 478-4048 | Lincoln, NE


I am a loan counselor with over three years of experience. I have worked in the financial industry for over 10 years and have a strong understanding of the loan process. I am extremely organized and detail-oriented, and have a proven track record of successfully managing multiple projects simultaneously. I possess excellent communication skills and am able to effectively communicate with both internal and external customers.


Lead Loan Counselor at AARP Foundation, NEJun 2022 - Present

  • Negotiated and closed $1.5 million in commercial loans.
  • Originated $2 million in residential mortgage loans.
  • Counseled clients on loan options and helped them secure financing.
  • Managed a team of 5 loan counselors.
  • Achieved a 97% customer satisfaction rating.

Loan Counselor II at National Foundation for Credit Counseling, NESep 2019 - Apr 2022

  • Achieved a 98% customer satisfaction rating by providing clear and concise loan counseling to borrowers.
  • Exceeded monthly goals for number of loans counseled by 20%, averaging 150 loans per month.
  • Streamlined the loan counseling process, reducing average counseling time from 30 minutes to 15 minutes.
  • Counseled borrowers on repayment options and strategies that helped them successfully repay their loans.
  • Assisted other counselors with complex borrower situations and provided training as needed.


High School Diploma at Lincoln High School, NEAug 2015 - May 2019

I've learned how to study for and write tests, how to do research, and how to communicate effectively with my peers and teachers.


  • Math
  • Financial analysis
  • Budgeting
  • Credit scores and reports
  • Mortgage products and processes
  • Real estate law

Merica Magsayo | (849) 591-7582 | Jackson, WY


I am a loan counselor with over three years of experience in the industry. I have worked with clients from all walks of life and helped them obtain the financing they need to reach their goals. I take pride in my ability to put people at ease and guide them through the process so that they can make informed decisions about their future.


Lead Loan Counselor at US Bank, WYJun 2022 - Present

  • Led a team of loan counselors who processed an average of 400 loans per month.
  • Trained new loan counselors on company policies and procedures.
  • Implemented a new system for tracking loan counselor performance metrics.
  • Reduced the number of customer complaints by 20%.
  • Negotiated with lenders to get more favorable terms for customers.
  • Helped develop and launch a new online application platform.

Loan Counselor II at SunTrust, WYAug 2019 - May 2022

  • Achieved a 97% satisfaction rating from customers for providing excellent service and counseling during the loan process.
  • Exceeded expectations by completing 100 loans in first 6 months on the job.
  • Trained new employees on company loan processes and procedures.
  • Negotiated with lenders to get lower interest rates for borrowers which saved them an average of $200 per month over the life of their loan.
  • Reviewed borrower's credit reports and provided guidance on how to improve their score before applying for future loans.
  • Worked closely with underwriters to ensure all documentation was complete and met guidelines set forth by Freddie Mac/Fannie Mae.


High School Diploma at Laramie High School, Laramie, WYSep 2015 - May 2019

I have learned how to manage my time, how to study for exams, and how to do research.


  • Mortgage Loans
  • Refinance Loans
  • Home Equity Lines of Credit (HELOCs)
  • Debt Consolidation Loans
  • FHA/VA/USDA Government-Backed Mortgages
  • Jumbo and Portfolio Financing