Learning and Development Manager
Writing a great learning and development manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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Resume samples
Hanae Liesch
hanae.liesch@gmail.com | (907) 000-7569 | Salt Lake City, UT
Summary
I am an experienced Learning and Development Manager with over 8 years of experience in the field. I have developed and implemented successful learning and development strategies for organizations of all sizes. My expertise lies in designing, delivering and evaluating innovative and effective training and development programs, as well as leading team-building initiatives. I am highly motivated and organized, and have a proven ability to analyze training needs and develop practical solutions to address them. I am also experienced in working with a range of stakeholders, including senior management, line managers and external partners. I am passionate about helping others to reach their potential and provide a high-quality learning experience.
Experience
Learning and Development Manager at FranklinCovey, UTJun 2022 - Present
- Led the development of a new employee onboarding program that increased retention rates by 5%.
- Developed and implemented a leadership development program that reduced turnover in high-level positions by 3%.
- Implemented a customer service training program that resulted in a 10% increase in customer satisfaction ratings.
- Created an e-learning platform that decreased the time needed to complete mandatory compliance training by 30%.
- Wrote and delivered dozens of customised learning programs for clients across various industries, resulting in 100% client satisfaction rating.
- Led team of instructional designers, developers, graphic artists and other content experts to design & develop creative solutions which improved learner engagement by 15%.
Lead Learning and Development Manager at Catalyst, UTAug 2019 - Apr 2022
- Led a team of 4 learning and development specialists who successfully designed and delivered training programs for 500 employees across 3 locations.
- Implemented a new e-learning platform that decreased training costs by 20%.
- Created an innovative leadership development program that increased employee engagement by 30%.
- Partnered with the HR department to develop a company-wide mentorship program that improved retention rates by 5%.
- Designed and implemented a customer service training program that resulted in a 10% decrease in customer complaints.
- Led the development of an onboarding program which reduced turnover rates for new hires by 7%.
Senior Learning and Development Manager at The Ken Blanchard Companies, UTAug 2015 - Jun 2019
- Successfully designed and implemented a new employee onboarding program that increased employee satisfaction scores by 5%.
- Created a leadership development program that resulted in a 12% increase in productivity.
- Developed an e-learning course that decreased training time by 20%.
- Successfully piloted a mentorship program that improved retention rates by 7%.
Education
Master of Education in Learning and Development at Brigham Young University, UTAug 2011 - May 2015
Some skills I've learned are designing and conducting research, working with different learning theories, and using technology for learning.
Skills
- Learning Management Systems
- E-Learning Platforms
- Learning and Development Programs
- Training and Development Programs
- Human Resources Management
- Organizational Development
- Project Management
Nickayla Schober
nickayla.schober@gmail.com | (606) 648-1762 | Bowling Green, KY
Summary
As a highly experienced Learning and Development Manager with over 8 years of experience, I have a proven record of success in delivering learning and development solutions to a range of organizations. I have extensive knowledge of adult and organizational learning, as well as effective design, delivery, and evaluation of learning programs and materials. I have a strong background in instructional design and the use of technology to enhance learning outcomes. I am also highly skilled in the use of instructional technologies, such as eLearning and video conferencing, as well as a variety of project management and evaluation tools. My expertise also includes developing and delivering engaging and effective training programs, as well as providing training and consultation services to clients. I have a demonstrated commitment to helping organizations reach their learning and development objectives in a timely and cost-effective manner.
Experience
Learning and Development Manager at Buckner Children and Family Services, KYMar 2022 - Present
- Led the development and delivery of training programs for new hire orientation, product knowledge, customer service skills, and sales techniques that resulted in a decrease in employee turnover by 20%.
- Implemented a cross-training program that increased departmental efficiency by 30%.
- Developed an e-learning course on company policies and procedures that reduced the time required for onboarding new employees by 50%.
- Created a leadership development program that improved management effectiveness by 25%.
- Designed and delivered team building workshops which improved team morale and communication.
- Conducted needs assessments which identified gaps in staff knowledge/skill sets resulting in customized training solutions.
Lead Learning and Development Manager at Jefferson County Public Schools, KYJul 2020 - Mar 2022
- Led the development of a new training program that increased employee satisfaction by 10%.
- Developed and implemented a new e-learning platform that reduced learning and development costs by 15%.
- Implemented a successful leadership development program that resulted in a 5% increase in productivity.
- Created an innovative team building program that boosted morale by 20%.
- Designed and delivered a customer service training course that improved customer satisfaction ratings by 8%.
Senior Learning and Development Manager at Lexington-Fayette Urban County Government, KYSep 2015 - Jun 2020
- Led a team of 4 learning and development specialists and 2 instructional designers.
- Implemented a new L&D strategy that increased employee engagement by 20%.
- Designed and delivered 50+ training programs per year with an average satisfaction rating of 4.5/5.
- Reduced turnover by 10% through targeted training initiatives.
- Won “Best Training Program” award for the company-wide leadership development program.
- Managed annual budget of $1M.
Education
Master of Education in Learning and Development at University of KentuckyAug 2011 - May 2015
I have learned how to design and implement training programs, how to evaluate the effectiveness of training, how to use adult learning principles, and how to facilitate learning in both face-to-face and online environments.
Skills
- Training Needs Analysis
- Instructional Design
- Learning Management Systems (LMS)
- ELearning Development Tools
- Project Management
- Training Delivery