Hotel Manager

Writing a great hotel manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own hotel manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the hotel manager job you're after.

Resume samples

Daneille Gettis

daneille.gettis@gmail.com | (552) 452-0468 | Boston, MA

Summary


I am a Hotel Manager with over 5 years experience in the hospitality industry. I have a proven track record of providing excellent customer service and managing hotel operations effectively and efficiently. I am an effective leader and motivator, with strong problem solving and decision making skills. I possess excellent communication and interpersonal skills, which are essential in managing staff and dealing with guests.

Experience


Hotel Manager at The Liberty Hotel, MAMar 2022 - Present

  • Hired and trained a new front desk staff, which resulted in a 15% increase in customer satisfaction ratings.
  • Implemented a new housekeeping schedule that increased efficiency by 20%.
  • Negotiated with suppliers to get lower prices on food and beverage items, resulting in an annual savings of $10,000.
  • Created a promotional package that generated $50,000 in revenue for the hotel during slow season.
  • Successfully organized and hosted 3 major conventions at the hotel with over 1,500 attendees each.

Assistant Hotel Manager at The Boston Harbor Hotel, MAAug 2017 - Jan 2022

  • Assisted in the management of a hotel with 100 rooms.
  • Helped to increase occupancy rates by 10% during my tenure.
  • Achieved an average guest satisfaction score of 4.5 out of 5.0.
  • Successfully implemented new customer service initiatives that improved retention rates by 15%.

Education


Bachelor of Science in Hotel Management at Boston University, MAAug 2013 - May 2017

In the four years of studying Hotel Management I have learned effective communication, how to work cohesively in a team, time management, leadership skills and how to be adaptable in different work environments.

Skills


  • Customer service
  • Organization
  • Communication
  • Management
  • Bookkeeping
  • Marketing
  • Housekeeping

Kristien Garms

kristien.garms@gmail.com | (791) 214-9945 | 8361 Kossuth Ave, Hammond, IN 46324, USA

Summary


I am a hotel manager with over 5 years of experience. I have an extensive background in the hospitality industry, and I have a proven track record of success in managing hotels. I am passionate about providing excellent customer service and creating a positive guest experience. I am knowledgeable about all aspects of hotel operations, including sales and marketing, finance, human resources, and event planning. I am an effective leader who is able to motivate my team to achieve results.

Experience


Hotel Manager at Marriott International, INMar 2022 - Present

  • Negotiated and secured discounts with local vendors, resulting in a 10% decrease in overall expenses.
  • Implemented new housekeeping protocols that reduced lost guest items by 25%.
  • Led the hotel to its highest-ever TripAdvisor rating, 4.5 out of 5 stars.
  • Successfully organized and executed special events for up to 500 guests.
  • Trained and developed a team of 20 employees, leading to high levels of employee satisfaction (96%).

Assistant Hotel Manager at Hilton Worldwide, INAug 2017 - Mar 2022

  • Hired and trained a new team of front desk clerks, resulting in a more efficient and friendly check-in experience for guests.
  • Implemented a new room service menu that resulted in increased sales by 20%.
  • Negotiated with vendors to get better prices on supplies, saving the hotel $5,000 per month.
  • Led the hotel through its busiest season without any major incidents or complaints from guests.
  • Created and implemented a social media marketing campaign that led to an increase in bookings by 10%.

Education


Bachelor of Science in Hotel Management at Purdue University, INAug 2012 - May 2017

I have learned how to manage a hotel and its staff, as well as how to provide excellent customer service.

Skills


  • Communication
  • Customer service
  • Organization
  • Management
  • Marketing and sales skills
  • Financial management skills