Hospitality Associate
Writing a great hospitality associate resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own hospitality associate resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the hospitality associate job you're after.
Resume samples
Venisha Guyton
venisha.guyton@gmail.com | (835) 986-7469 | 1453 Elmira Rd, Ithaca, NY 14850, USA
Summary
I am a highly experienced hospitality professional with over 1 year of experience working in various roles within the industry. I have gained an extensive knowledge of all aspects of hospitality, from customer service and operations to sales and marketing. I am a motivated individual who is passionate about providing excellent levels of service to guests and clients. I thrive in fast-paced environments and enjoy working as part of a team to achieve common goals.
Experience
Hospitality Associate at Carlson Wagonlit Travel, NYApr 2022 - Present
- Hosted a successful dinner party for 12 guests with positive feedback.
- Cleaned and organized the kitchen after the dinner party so that it was better than before.
- Made sure all dishes were put away and the counters were wiped down.
- Checked on guest to make sure they had everything they needed throughout the night.
- Took out trash when necessary.
Hospitality Associate I at American Express Global Business Travel, NYAug 2021 - Mar 2022
- Reduced cost of guest laundry by 15% through process improvements.
- Increased customer satisfaction ratings for housekeeping services by 10%.
- Trained 2 new front desk associates on hospitality software and procedures.
- Implemented a key control system that reduced lost keys by 25%.
- Developed a tracking system for VIP guests that improved service delivery times by 20%.
Education
High School Diploma at High School of Fashion Industries, NYAug 2017 - May 2021
I've learned how to study for and take tests, how to do research, and how to write papers.
Skills
- Customer service
- Communication
- Organization
- Multi-tasking
- Time management
- Problem solving skills
- Patience
Yadhira Ocepek
yadhira.ocepek@gmail.com | (926) 555-1606 | Atlanta, GA
Summary
I am a highly motivated hospitality professional with over 1 year of experience in the industry. I have a proven track record of providing outstanding customer service and creating memorable experiences for guests. I am passionate about exceeding expectations and thrive in fast-paced environments. I am looking to leverage my skills and experience in a role where I can continue to grow and develop as a hospitality professional.
Experience
Hospitality Associate at Marriott International, GAJun 2022 - Present
- Achieved 97% satisfaction rating from guests in post-stay surveys.
- Exceeded monthly sales goals by 15%.
- Trained 2 new employees on front desk procedures.
- Assisted with planning and executing a successful hotel grand opening.
- Reduced guest wait time by 30% through process improvements.
- Led the team to achieve the highest scores in cleanliness for 3 consecutive months.
Hospitality Associate I at Hilton Worldwide, GAAug 2021 - May 2022
- Trained and supervised 4 new hospitality associates, ensuring they understood their duties.
- Successfully implemented a new organization system for the linen closet which increased efficiency by 25%.
- Created a detailed cleaning schedule for all public areas which decreased cleaning time by 30 minutes per day.
- Received positive feedback from customers regarding cleanliness of rooms and friendly attitude.
- Worked with team of 8 to successfully prepare banquet hall for wedding reception of 200 guests.
- Assisted in preparation of breakfast buffet for hotel guests, including set-up and tear-down.
Education
High School Diploma at The University of Georgia, GASep 2016 - May 2021
I've learned how to read, write, and do math.
Skills
- Communication
- Customer service
- Interpersonal skills
- Organizational skills
- Time management
- Problem solving
- Flexibility