Writing a great help desk technician resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
If you're looking for inspiration when it comes to drafting your own help desk technician resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the help desk technician job you're after.
firstname.lastname@example.org | (595) 638-8398 | Minneapolis, MN
I am a Help Desk Technician with over 1 year of experience. I have provided excellent customer service and technical support to customers. I have also gained valuable experience in troubleshooting hardware, software, and networking issues. I am able to work independently as well as part of a team. I am also proficient in using various ticketing systems and tools such as ServiceNow and Jira for tracking purposes.
Help Desk Technician II at Best Buy, MNJun 2022 - Present
Help Desk Technician I at Microsoft, MNSep 2021 - May 2022
High School Diploma at Eden Prairie High School, Eden Prairie, MNAug 2017 - May 2021
I've learned how to study for and take tests, how to do research, and how to write papers.
email@example.com | (762) 749-9650 | Seattle, WA
Over 1 year of experience as a Help Desk Technician. Demonstrated ability to provide Tier I and II technical support for both hardware and software issues. Proven success in resolving complex customer inquiries and providing exceptional levels of customer service. Strong analytical skills with the ability to quickly assess problems and find innovative solutions.
Help Desk Technician II at Apple, WAApr 2022 - Present
Help Desk Technician I at Microsoft, WASep 2021 - Mar 2022
High School Diploma at Bellevue High School, Bellevue, WAAug 2017 - May 2021
I have learned to read, write, and do math.