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Head Teller

Writing a great head teller resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own head teller resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the head teller job you're after.

Resume samples

Nakesha Cilmi

nakesha.cilmi@gmail.com | (889) 311-6253 | Hartford, CT

Summary

I am a Head Teller with over 5 years of experience in the banking industry. I have a proven track record of providing excellent customer service, as well as leading and training tellers. I am able to work independently and take initiative when needed. Additionally, I have strong problem solving skills that allow me to resolve any issues that may arise.

Experience

Head Teller at Wells Fargo, CTMar 2022 - Present

  • Maintained a 98% accuracy rate in processing cash and check transactions.
  • Monitored drawer to ensure that it never exceeded the maximum amount of money allowed.
  • Opened 50 new customer accounts within 6 months.
  • Processed an average of 500 transactions per day during peak periods without any errors.
  • Trained 2 new tellers on company policies and procedures.

Lead Teller at Citibank, CTAug 2017 - Jan 2022

  • Led a team of 4 tellers and provided exceptional customer service to over 100 customers daily.
  • Exceeded sales goals by 15% through effective cross-selling techniques.
  • Processed an average of 400 transactions per day with 99.9% accuracy.
  • Demonstrated leadership qualities by training new hires on bank policies and procedures.
  • Maintained composure during high-pressure situations and resolved conflicts among team members.

Education

High School Diploma at Greenwich High School, Greenwich, CTSep 2012 - May 2017

I've learned how to study for and take tests, how to do research, and how to write essays.

Skills

  • Bank teller experience
  • Cash handling experience
  • Strong customer service skills
  • Good communication skills
  • Basic math skills
  • Ability to stand for long periods of time

Calista Sidel

calista.sidel@gmail.com | (178) 703-3080 | Jackson, MS

Summary

I am a Head Teller with over 5 years of experience in the banking industry. I have a proven track record of providing excellent customer service and being an effective leader. I am motivated to provide a high level of service to my customers and team members, and I am always looking for ways to improve efficiency.

Experience

Head Teller at Regions Bank, MSMay 2022 - Present

  • Led a team of 5 tellers, responsible for daily operations including customer service and cash management.
  • Exceeded monthly goals for new account openings by 15%.
  • Consistently ranked in the top 3 tellers for transaction accuracy with an average error rate of less than 0.5%.
  • Demonstrated strong leadership skills by training 2 new hires on bank policies and procedures.
  • Recognized by customers for providing outstanding service, resulting in a 97% satisfaction rating.

Lead Teller at Trustmark National Bank, MSJul 2017 - Mar 2022

  • Led a team of 4 tellers, responsible for daily operations and transactions.
  • Exceeded goals by 10% in cross-selling bank products such as credit cards and loans.
  • Completed training on new banking software within 2 weeks of release date.
  • Handled customer complaints in a professional manner, resulting in 80% satisfaction rating.
  • Managed cash drawer with accuracy rate of 98.5%.

Education

High School Diploma at Jackson State University, MSSep 2012 - May 2017

I've learned how to read, write, and do math.

Skills

  • Customer service
  • Money handling
  • Teller transactions
  • Computer skills
  • Bank products and services knowledge
  • Sales ability

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