Front Office Clerk

Writing a great front office clerk resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own front office clerk resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the front office clerk job you're after.

Resume samples

Francene Suffoletto

francene.suffoletto@gmail.com | (375) 071-3536 | 1048 Pine Street, Los Angeles, CA

Summary


I am an experienced front office clerk with over 1 year of experience working in a busy office environment. I have excellent customer service skills and a strong ability to multitask. I am able to handle multiple tasks at once while maintaining a high level of accuracy and efficiency. I have superb organizational skills and can keep the front desk organized even during the busiest times.

Experience


Front Office Clerk at Hilton, LAApr 2022 - Present

  • Answered an average of 60 calls per day.
  • Checked guests in and out of the hotel with 95% accuracy.
  • Assisted guest with inquiries and requests 80% of the time without supervisor assistance.
  • Processed an average of 30 transactions per hour during busy times.
  • Made travel arrangements for business and pleasure guests 70% of the time.
  • Helped resolve guest complaints 50% of the time.

Front Office Clerk II at Marriott, LAAug 2021 - Mar 2022

  • Answered an average of 60 calls per day from customers seeking information about products and services.
  • Entered customer orders into the computer system, ensuring accuracy and efficiency.
  • Processed payments for customer purchases, issuing receipts and refunds as necessary.
  • Maintained cleanliness and organization in the front office area at all times.
  • Assisted with stocking shelves and keeping inventory organized in the back office area.
  • Answered questions from customers regarding store policies and procedures.

Education


High School Diploma at Los Angeles High School, Los Angeles, CAAug 2016 - May 2021

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Answering phones
  • Greeting customers/clients
  • Scheduling appointments or meetings
  • Handling customer inquiries and complaints
  • Processing payments (e.g., credit card, cash)
  • Managing office supplies
  • Maintaining filing systems

Coretta Contrucci

coretta.contrucci@gmail.com | (977) 733-4010 | Hilo, HI

Summary


I have over 1 year of experience working as a Front Office Clerk. I am responsible for greeting guests, answering phones, and handling customer inquiries. I am also responsible for maintaining the front desk area and providing support to the office staff. I have excellent communication skills and am able to work well under pressure.

Experience


Front Office Clerk at The Hilton Grand Waikikian, HIJun 2022 - Present

  • Answered and directed an average of 100 calls per day.
  • Greeted and assisted an average of 30 visitors per day.
  • Processed an average of 50 invoices per day.
  • Ordered and maintained office supplies inventory, resulting in a 10% cost savings for the company.
  • Completed data entry projects within established timeframes, with 99% accuracy rate.
  • Scheduled appointments and meetings, managed calendars, and coordinated travel arrangements for executive staff.

Front Office Clerk II at The Ritz-Carlton, Kapalua, HIJul 2021 - May 2022

  • Answered an average of 60 calls per day, providing assistance and information to customers.
  • Processed an average of 30 customer transactions per hour.
  • Demonstrated excellent organizational skills by maintaining a tidy and efficient work area.
  • Proven ability to handle difficult customer service inquiries and complaints in a professional manner.
  • Consistently provided friendly and courteous service to customers.
  • Exceeded expectations by completing all assigned tasks within the allotted time frame.

Education


High School Diploma at Punahou School, HISep 2016 - May 2021

In high school, I have learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Answering phones
  • Greeting customers
  • Handling customer inquiries and complaints
  • Processing customer orders
  • Upselling products and services
  • Maintaining cleanliness in the front office area