Front Desk Representative

Writing a great front desk representative resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own front desk representative resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the front desk representative job you're after.

Resume samples

Kalyani Beierle

kalyani.beierle@gmail.com | (829) 609-7390 | Brooklyn, NY

Summary


I have over 1 year of experience working as a Front Desk Representative. I am responsible for greeting guests, answering phone calls, and handling customer inquiries. I have excellent communication skills and enjoy interacting with people. I am well-organized and efficient, and able to handle multiple tasks simultaneously. In my previous role, I increased guest satisfaction scores by 10% through providing outstanding customer service.

Experience


Front Desk Representative at The New York Times, NYMar 2022 - Present

  • Answered an average of 60 calls per day.
  • Checked in an average of 30 guests per day.
  • Assisted with guest requests and concerns in a timely manner.
  • Maintained cleanliness and organization of the front desk area at all times.
  • Upheld company standards for service and quality.

Front Desk Representative II at JPMorgan Chase, NYAug 2021 - Mar 2022

  • Answered an average of 50 phone calls per day.
  • Greeted and directed an average of 30 visitors per day.
  • Processed an average of 20 customer transactions per day.
  • Monitored office supplies and placed orders as needed.
  • Assisted with various administrative tasks as requested.
  • Maintained a neat and professional appearance at all times.

Education


High School Diploma at New York High SchoolAug 2017 - May 2021

I've learned how to read, write, and do math.

Skills


  • Answering phones
  • Greeting customers/clients
  • Scheduling appointments or meetings
  • Making travel arrangements
  • Data entry
  • Filing
  • Providing customer service

Charity Keblish

charity.keblish@gmail.com | (804) 329-2992 | Saint Louis, MO

Summary


I am a Front Desk Representative with over 1 year of experience in the industry. I have worked in various settings, including hotels, resorts, and corporate offices. I am responsible for greeting guests, answering phones, and handling customer inquiries. I have excellent communication skills and a strong commitment to providing outstanding customer service. In my previous positions, I have consistently received positive feedback from both guests and management.

Experience


Front Desk Representative at J.C. Penney, MOMay 2022 - Present

  • Answered an average of 50 incoming calls per day.
  • Checked in guests and assigned rooms according to preferences.
  • Processed an average of 10 payments per shift.
  • Kept front desk area clean and organized at all times.
  • Handled guest complaints in a professional manner.

Front Desk Representative II at Macy's, MOJul 2021 - Mar 2022

  • Answered an average of 50 calls per day.
  • Checked in an average of 30 guests per day.
  • Processed an average of 20 transactions per day.
  • Maintained a 98% satisfaction rating from guests.
  • Recognized by management as Employee of the Month 3 times.

Education


High School Diploma at Parkway West High School, Ballwin, MOAug 2016 - May 2021

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Customer service
  • Communication
  • Organization
  • Multi-tasking
  • Computer skills
  • Data entry
  • Scheduling