Field Service Technician
Writing a great field service technician resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own field service technician resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the field service technician job you're after.
Resume samples
Maren Helal
maren.helal@gmail.com | (275) 088-3134 | Charleston, SC
Summary
I have over three years of experience as a Field Service Technician. I am responsible for repairing and maintaining equipment, troubleshooting issues, and providing customer service. I have excellent problem-solving skills and enjoy working with customers to resolve their issues. I am a quick learner and adapt well to change.
Experience
Field Service Technician at Boeing, SCJun 2022 - Present
- Performed preventative maintenance on equipment and systems, reducing customer downtime by 30%.
- Diagnosed and repaired complex issues in the field, saving customers an average of $2000 per repair.
- Completed training on new products and technologies, allowing me to serve as a resource for other technicians.
- Demonstrated exceptional customer service skills, resulting in a 97% satisfaction rating from survey respondents.
- Authored technical manuals used by other technicians when performing repairs or installations.
- Wrote custom software programs to automate repetitive tasks, increasing efficiency by 15%.
Field Service Technician II at Duke Energy, SCAug 2019 - May 2022
- Completed preventative maintenance on 100 pieces of equipment per month.
- Repaired an average of 10 units per week, with a first time fix rate of 95%.
- Trained 4 new technicians in proper safety procedures and work methods.
- Led team to resolve customer complaints within 24 hours 96% of the time.
- Authored 3 technical bulletins used company-wide to improve repair processes.
- Demonstrated expertise in root cause analysis, leading to development of 5 process improvements adopted by department.
Education
High School Diploma at Dorman High SchoolSep 2014 - May 2019
I've learned how to manage my time, how to study for tests, and how to do research.
Skills
- Electrical
- Plumbing
- Carpentry
- Heating and Air Conditioning
- Welding
- Machining
Primrose Caughman
primrose.caughman@gmail.com | (342) 941-8360 | Honolulu, HI
Summary
I am a field service technician with over 3 years of experience. I have installed, maintained, and repaired a variety of equipment. I am able to troubleshoot problems quickly and effectively. I have excellent customer service skills and always work to resolve any issue the customer is having.
Experience
Field Service Technician at Aloha Pest Control, HIApr 2022 - Present
- Led a team of 4 technicians in repairing and maintaining field equipment, resulting in increased efficiency by 15%.
- Repaired over 100 pieces of equipment within the 6-month warranty period, reducing the number of returns by 25%.
- Developed new process for troubleshooting electrical issues which decreased repair time by 20%.
- Successfully completed training on XYZ product line.
- Worked with customer to develop systematic approach to prevent future failures saving an estimated $100k/year in repairs.
Field Service Technician II at Hawaiian Termite & Pest Control, HISep 2019 - Mar 2022
- Serviced and repaired over 500 HVAC units across 4 states.
- Diagnosed and resolved complex issues in a timely manner, often under difficult circumstances.
- Maintained a 98% customer satisfaction rating.
- Demonstrated expert knowledge of HVAC systems to co-workers, superiors, and customers alike.
- Led training sessions for new technicians on proper service techniques.
- Authored company blog post detailing best practices for servicing common HVAC problems.
Education
High School Diploma at Punahou School, HISep 2014 - May 2019
I've learned how to effectively communicate with others, how to manage my time wisely, and how to think critically.
Skills
- Technical skills for a Field Service Technician may include:
- Basic understanding of electronic equipment and components
- Ability to read schematics and technical manuals
- Familiarity with common test equipment, such as multimeters and oscilloscopes
- Understanding of basic principles of electricity and electronics
- Knowledge of safety procedures when working with electrical equipment
- Ability to troubleshoot problems using logical reasoning