Engagement Manager

Writing a great engagement manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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Resume samples

Magaly Cantrall

magaly.cantrall@gmail.com | (228) 813-6111 | Charleston, WV

Summary


I am an Engagement Manager with over 5 years of experience in the industry. I have a proven track record of success in managing and executing engagement strategies for my clients. I am passionate about helping my clients achieve their desired results, and I am committed to providing them with the highest quality of service possible. I have a strong understanding of how to create and implement effective engagement plans, and I am confident that I can help any organization achieve its goals.

Experience


Engagement Manager at BigCommerce, WVJun 2022 - Present

  • Led a team of 4 engagement specialists and increased client satisfaction ratings by 15%.
  • Defined project scopes for 3 clients, resulting in 20% increase in efficiency.
  • Wrote proposals for 5 new clients that resulted in $250k in additional revenue.
  • Successfully completed 10 projects with 100% customer satisfaction.

Associate Engagement Manager at HubSpot, WVAug 2017 - May 2022

  • Led a team of 4 engagement managers and 2 coordinators responsible for executing events across North America with an annual budget of $2M.
  • Successfully delivered 50+ events annually including trade shows, conferences, customer summits & executive briefings.
  • Demonstrated ability to quickly adapt processes and strategies to meet the rapidly changing needs of the business while maintaining high levels of quality and service.
  • Created new process improvements that resulted in 25% reduction in event costs without sacrificing quality or attendee satisfaction.
  • Worked closely with internal stakeholders (sales leadership, finance, product marketing) to ensure all events were aligned with business objectives resulting in increased leads by 15% YoY.
  • Managed relationships with over 100 external vendors ensuring they met or exceeded expectations while staying within contracted budgets.

Education


Bachelor of Science in Marketing at West Virginia UniversityAug 2013 - May 2017

I have learned how to conduct market research, how to develop marketing plans, how to create advertising campaigns, and how to manage a sales force.

Skills


  • Communication
  • Organization
  • Planning
  • Time Management
  • Conflict Resolution
  • Customer Service
  • Leadership

Arminda Reszel

arminda.reszel@gmail.com | (530) 243-7867 | Bismarck, ND

Summary


I am an Engagement Manager with over 5 years of experience in the industry. I have a proven track record of success in managing and executing successful engagement programs for my clients. I am passionate about helping my clients achieve their desired results, and I am committed to providing the highest level of service possible. I have a strong understanding of what it takes to engage customers and build relationships that last. I am also skilled at problem solving and troubleshooting, which allows me to quickly resolve any issues that may arise during an engagement program.

Experience


Engagement Manager at Blue Cross Blue Shield of North Dakota, NDApr 2022 - Present

  • Led the successful engagement of a $10M client, resulting in increased customer satisfaction by 15%.
  • Demonstrated expertise in developing and managing complex work plans with over 20 cross-functional team members.
  • Achieved cost savings of $4M through process improvements and operational efficiencies for a major airline client.
  • Improved project delivery by 25% through adoption of agile methodology across all engagements.
  • Successfully launched 3 new products in the market with zero defects.

Associate Engagement Manager at Sanford Health, NDSep 2017 - Mar 2022

  • Led a team of 4 engagement managers and successfully completed 8 client projects.
  • Defined project requirements for 3 new clients and secured $1.2M in funding.
  • Wrote proposals that resulted in the successful acquisition of 2 new clients.
  • Managed all aspects of 6 client engagements from start to finish.
  • Demonstrated expertise in change management, stakeholder analysis, and communications planning.
  • Developed strong relationships with key stakeholders across multiple organizations.

Education


Bachelor of Science in Marketing at University of North DakotaSep 2013 - May 2017

Some skills I've learned are effective communication, teamwork, and critical thinking.

Skills


  • Communication
  • Organization
  • Planning
  • Time Management
  • Conflict Resolution
  • Customer Service
  • Leadership