Writing a great dispatcher resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own dispatcher resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the dispatcher job you're after.

Resume samples

Gerilyn Gialanella

gerilyn.gialanella@gmail.com | (808) 038-5578 | Nashville, Tennessee


I am a professional dispatcher with over 1 year of experience. I have dispatched for both emergency and non-emergency services. I am able to dispatch quickly and efficiently in high pressure situations. I have excellent customer service skills and can handle difficult callers calmly and effectively.


Dispatcher at Company 1: Dispatcher in TN, TNApr 2022 - Present

  • Answered an average of 50 emergency calls per day.
  • Monitored and dispatched police, fire, and ambulance units in response to emergencies.
  • Maintained up-to-date knowledge of streets, addresses, landmarks, and street closures.
  • Coordinated unit responses with other agencies such as the State Police or Sheriff's Department when requested.
  • Provided medical instructions to callers until EMS arrived on scene.
  • Entered data into CAD system including nature of call, location, time dispatch was received & unit(s) dispatched.

Dispatcher Trainee at , TNSep 2021 - Mar 2022

  • Answered an average of 60 calls per day.
  • Assisted in training 3 new dispatchers.
  • Completed certification process in under 6 months.
  • Demonstrated proficiency in using dispatch software and tools.
  • Maintained high levels of customer satisfaction (96% positive feedback).
  • Reduced response times by 10% through optimized route planning.


High School Diploma at Oak Ridge High School, Oak Ridge, TNAug 2016 - May 2021

I have learned how to communicate with others, how to work independently, and how to think critically.


  • Communication
  • Organization
  • Prioritization
  • Problem Solving
  • Time Management
  • Multi-tasking
  • Stress Management

Mailen Woodhouse

mailen.woodhouse@gmail.com | (175) 506-2332 | Wichita, KS


I am a professional Dispatcher with over 1 year of experience. I have an excellent track record of providing efficient and effective dispatch services. I possess superb communication, interpersonal, and organizational skills. I am able to work independently as well as part of a team. I have a strong commitment to customer service and satisfaction.


Dispatcher at Kansas City Southern, KSMar 2022 - Present

  • Answered an average of 500 calls per day.
  • Monitored and dispatched 30 vehicles at a time.
  • Responded to emergencies within 2 minutes 90% of the time.
  • Reduced response times by 10% through better route planning.
  • Coordinated with other agencies to provide assistance as needed.
  • Trained new dispatchers on policies and procedures.

Dispatcher Trainee at BNSF Railway, KSSep 2021 - Jan 2022

  • Successfully completed emergency medical dispatcher training.
  • Answered an average of 100 911 calls per shift.
  • Successfully dispatched police, fire, and ambulance units to emergencies.
  • Kept callers calm during emergent situations.
  • Gathered critical information from callers in order to dispatch appropriate units.
  • Maintained composure during high-stress situations.


High School Diploma at Wichita High School, Wichita, KSAug 2017 - May 2021

I have learned time management, organization, and study skills.


  • Communication
  • Organization
  • Prioritization
  • Multi-tasking
  • Time management
  • Stress management
  • Conflict resolution