Coffee Shop Manager
Writing a great coffee shop manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own coffee shop manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the coffee shop manager job you're after.
Resume samples
Fina Vanderen
fina.vanderen@gmail.com | (882) 327-5620 | Hilo, HI
Summary
A coffee shop manager with over five years of experience overseeing operations and staff. I have a proven ability to increase sales and profitability while maintaining high standards of customer service. I am an effective leader and motivator, able to train and develop my team to provide excellent service that meets the needs of our customers. My goal is always to ensure that our guests have a positive experience from the moment they walk in until the time they leave, creating repeat business and loyalty.
Experience
Coffee Shop Manager at Coffee Shop Manager, HIMar 2022 - Present
- Hired and trained a team of 15 baristas, resulting in increased efficiency during rushes and improved customer satisfaction scores.
- Implemented new opening and closing procedures that reduced waste by 10%.
- Increased sales by 5% through effective marketing campaigns and upselling techniques.
- Negotiated with suppliers to get better prices on coffee beans and other ingredients, saving the shop $2000 per month.
- Created a loyalty program that gave regulars discounts and freebies, leading to repeat business from 20% of customers.
- Won “Best Coffee Shop” in the city for 3 years in a row (2017-2019), according to surveys conducted by the Chamber of Commerce.
Assistant Coffee Shop Manager at Starbucks, HISep 2017 - Jan 2022
- Hired and trained new baristas, resulting in a decrease in turnover by 25%.
- Led team of 8 during busy morning rushes, ensuring that all customers received their orders promptly.
- Created weekly work schedules for staff of 4-10 people.
- Monitored inventory levels and placed orders with suppliers as needed to maintain stock.
- Acted as liaison between management and front-of-house staff.
- Handled customer complaints in a professional manner to resolve issues satisfactorily.
Education
High School Diploma at Punahou School, HIAug 2013 - May 2017
I have learned how to study for and take tests, how to do research, and how to write papers.
Skills
- Customer service
- Food and beverage knowledge
- Inventory management
- Cash register operation
- Scheduling
- Training new employees
- Cleaning
Azoria Winterbottom
azoria.winterbottom@gmail.com | (930) 045-0459 | Fort Lauderdale, FL
Summary
I am a coffee shop manager with over 5 years of experience. I have successfully managed coffee shops and cafes, and have gained extensive knowledge in the food and beverage industry. I possess excellent customer service skills, and am able to resolve conflict effectively. I also have strong organizational skills, which allow me to manage my time efficiently and maintain a clean work environment.
Experience
Coffee Shop Manager at Starbucks, FLMar 2022 - Present
- Hired and trained a team of 15 baristas, resulting in decreased turnover by 25%.
- Implemented new systems for inventory tracking and cost analysis, saving the company $2,000 per month.
- Created weekly staff schedules that increased efficiency by 10%.
- Led monthly coffee tastings that educated customers on different brewing methods and beans, increasing sales of higher-end coffees by 20%.
- Wrote successful grant application that secured $10,000 in funding for community outreach programs.
Assistant Coffee Shop Manager at Dunkin' Donuts, FLSep 2017 - Jan 2022
- Hired and trained a team of 15 baristas, resulting in decreased turnover by 25%.
- Implemented cost-saving initiatives that lowered inventory costs by 10%.
- Developed new marketing strategy that increased customer traffic by 20%.
- Negotiated supplier contract that saved the company $5,000 per year.
- Wrote coffee shop operations manual that is now used as a training tool for all new employees.
Education
High School Diploma at Miami Senior High School, Miami, FLAug 2013 - May 2017
I have learned organization and time management skills, as well as how to study effectively for exams.
Skills
- Customer service
- Food and beverage knowledge
- Barista skills
- Cash handling/management
- Inventory management
- Scheduling
- Team leadership