Claims Assistant

Writing a great claims assistant resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own claims assistant resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the claims assistant job you're after.

Resume samples

Nathalee Housch | (961) 327-5833 | Boulder, CO


I am a Claims Assistant with over 1 year of experience working in the insurance industry. I have a strong background in customer service and have successfully handled a high volume of claims. I am efficient, detail-oriented, and possess excellent communication skills. I am confident that I can be an asset to any company as a Claims Assistant.


Claims Assistant at Cigna, COApr 2022 - Present

  • Investigated and processed 100+ insurance claims per week.
  • Reduced processing time for each claim by 10%.
  • Assisted in the development of a new system for tracking claims.
  • Trained 2 new Claims Assistants on company procedures.
  • Helped develop a process to streamline communication between departments involved in processing claims.
  • Successfully negotiated settlements with 3 different insurance companies.

Claims Assistant II at Anthem, COSep 2021 - Mar 2022

  • Reduced the number of outstanding claims by 10% within the first month of taking over the department.
  • Negotiated with insurance companies to get 5% more in settlements for clients.
  • Trained 2 new employees on company procedures and software.
  • Cut processing time for claims by 20% through process improvements.
  • Wrote 4 comprehensive training manuals for different aspects of the job claim cycle.
  • Successfully completed 300+ continuing education credits in Insurance.


High School Diploma at Denver East High School, Denver, COSep 2016 - May 2021

I have learned how to study for exams, how to do research, and how to write papers.


  • Claims processing
  • Customer service
  • Data entry
  • Microsoft Office
  • 10-key touch typing
  • Medical billing and coding knowledge
  • Insurance industry knowledge

Lynden Faglie | (592) 380-5422 | Fairfax, VA


I am a Claims Assistant with over 1 year of experience in the insurance industry. I have a strong background in customer service and claims processing. I am efficient in handling customer inquiries, investigating claim details, and ensuring timely resolution of claims. I possess excellent communication skills which help me deal effectively with customers and co-workers alike. My organizational skills allow me to keep track of multiple files simultaneously while maintaining accuracy and attention to detail


Claims Assistant at Sentara Healthcare, VAMay 2022 - Present

  • Assisted in processing 100+ claims per day.
  • Reviewed and verified accuracy of claim information.
  • Entered data into company software to generate payments.
  • Investigated disputed claims and worked with customers to resolve issues.
  • Followed up with insurance companies for missing or additional information.

Claims Assistant II at Bon Secours Health System, VAJul 2021 - Apr 2022

  • Assisted in processing an average of 120 claims per day, totaling $480,000 daily.
  • Investigated and resolved customer complaints within 24 hours on average.
  • Trained 2 new Claims Assistants to increase team productivity by 20%.
  • Reduced the amount of time needed to process each claim by 10% through increased efficiency.
  • Maintained a 98% accuracy rating for all processed claims.


High School Diploma at George Mason University, VASep 2016 - May 2021

I've learned how to study and how to manage my time.


  • Communication
  • Organizational
  • Interpersonal
  • Computer
  • Data Entry
  • Typing
  • Filing