Chief Administrative Officer
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Resume samples
Maury Lani
maury.lani@gmail.com | (470) 383-4394 | Northampton, MA
Summary
I am a highly experienced Chief Administrative Officer with 11+ years of experience in organizational leadership and management. I specialize in strategic planning, policy implementation, and process optimization. My expertise in overseeing operations and project implementation have enabled me to create effective teams and implement process improvements that have had a significant impact on the organization. I have a proven track record of success in delivering innovative solutions, streamlining operations, and increasing efficiency. I am confident in my ability to lead and manage complex projects and ensure successful outcomes that meet the organization's mission and goals.
Experience
Chief Administrative Officer at Harvard University, MAJun 2022 - Present
- Led a team of 15 administrators in developing and implementing new office procedures that increased efficiency by 25%.
- Negotiated with vendors to save the company $12,000 annually on office supplies.
- Implemented a paperless filing system that reduced storage costs by 50%.
- Coordinated the construction of a new wing onto the office building, staying within budget and completing ahead of schedule.
- Planned and executed company-wide events such as holiday parties and picnics for up to 500 employees.
Senior Administrative Officer at Boston University, MASep 2017 - May 2022
- Led a team of 12 administrative officers and provided support to senior management.
- Implemented new policies and procedures that increased efficiency by 15%.
- Trained 4 new Administrative Officers in the company’s systems and processes.
- Handled customer complaints effectively, reducing number of complaints by 30%.
- Managed office inventory and ordering, saving the company $5,000 per year.
- Negotiated with vendors for better rates on office supplies, resulting in a 10% reduction in costs.
Administrative Officer at Tufts University, MASep 2012 - Jul 2017
- Successfully managed office operations and procedures for a team of 15.
- Reduced overall departmental spending by 10% through process improvements and negotiations with vendors.
- Successfully implemented a new customer service initiative that improved customer satisfaction ratings by 20%.
- Streamline bookkeeping procedures which saved the company $2000 per month in accounting fees.
- Negotiated salaries for 3 new hires, coming in under budget by 5%.
- Wrote proposals that resulted in the acquisition of 2 new clients, worth a total of $600,000 annually.
Education
Master of Business Administration at Boston College, MASep 2008 - May 2012
Some skills I've learned are effective communication, teamwork, leadership, and time management.
Skills
- Budgeting
- Financial analysis
- Organizational development
- Human resources management
- Project management
- Facilities management
- Event planning
Velvet Kristufek
velvet.kristufek@gmail.com | (836) 308-5134 | North Las Vegas, NV
Summary
I am an experienced Chief Administrative Officer with 11+ years of experience in providing executive-level administrative support. My expertise lies in developing and maintaining efficient office procedures, overseeing staff and operations, and managing budgets. I have a proven track record of successfully executing projects within timeline and budget constraints, ensuring the highest quality of customer service. I have the ability to manage multiple tasks and prioritize workflow, while maintaining a high degree of accuracy and attention to detail. I am highly organized, proactive, and results-oriented, with a strong commitment to excellence.
Experience
Chief Administrative Officer at Silver Summit Health Plan, NVApr 2022 - Present
- Led the development and implementation of a new organizational structure that increased efficiency by 15%.
- Reduced staff turnover by 25% through improved communication and training initiatives.
- Developed and implemented cost-saving measures that reduced expenses by $250,000 annually.
- Negotiated contracts with vendors that saved the organization 10% on annual purchases.
- Improved customer satisfaction ratings by 20% through process improvements and enhanced customer service protocols.
Senior Administrative Officer at Nevada Health CO-OP, NVSep 2019 - Mar 2022
- Led a team of 5 administrative officers and provided support to senior management.
- Implemented new systems and procedures that increased efficiency by 30%.
- Negotiated contracts with vendors that saved the company $10,000 annually.
- Trained 2 new employees in all aspects of their job duties.
- Managed the office budget and decreased spending by 15%.
Administrative Officer at Sierra Health and Life, NVAug 2012 - Jul 2019
- Negotiated and secured a $2M contract with an outside vendor.
- Led a team of 12 administrative staff members.
- Implemented new office procedures that increased efficiency by 30%.
- Created and managed budgets for 3 departments totaling $1.5M.
- Trained 10 new employees in customer service best practices.
Education
Master of Business Administration at University of Nevada, RenoSep 2007 - May 2012
I have learned how to manage a business, including finances, marketing, and operations.
Skills
- Communication
- Organization
- Budgeting
- Planning
- Human Resources Management
- Event Coordination
- Office Administration