Change Management Consultant
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Resume samples
Enriqueta Hensgen
enriqueta.hensgen@gmail.com | (252) 142-9250 | Laramie, WY
Summary
I have over 5 years of experience as a Change Management Consultant. I have successfully implemented change management programs for organisations in various industries including healthcare, manufacturing and retail. My key strengths include stakeholder engagement, communications and project management. I am able to quickly understand the needs of an organisation and develop strategies to ensure successful adoption of changes by employees. I have a proven track record in delivering results that exceed expectations.
Experience
Change Management Consultant at Change Management Consultants, LLC, WYJun 2022 - Present
- Led a team of 4 change management consultants in the development and implementation of an organizational transformation for a manufacturing company. The project resulted in increased employee engagement by 15%.
- Developed stakeholder analysis and change management plans for a large-scale ERP implementation. The project was completed on time and within budget.
- Conducted training for managers on how to effectively manage changes within their teams. As a result, manager satisfaction with their ability to lead through change increased from 50% to 80%.
- Created communication plans and led workshops with employees across all levels of an organization during a merger & acquisition transition. Employee attrition decreased by 5%.
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Change Management Specialist at The Change Management Group, LLC, WYSep 2017 - Apr 2022
- Led a team of change management specialists who successfully implemented a new ERP system across 12 locations, on time and under budget.
- Researched, designed and piloted a new organizational structure for a manufacturing company that increased efficiency by 15%.
- Defined the scope, objectives and deliverables for multiple large-scale change management initiatives.
- Trained managers and employees on how to effectively manage change within their departments/teams.
- Created detailed project plans outlining timelines, milestones and resources needed for successful implementation of changes.
- Monitored progress of projects against plan; identified risks/issues early and took corrective action as necessary.
Education
Bachelor of Science in Change Management at University of WyomingSep 2013 - May 2017
Some skills I've learned are project management, team management, risk management, and change management.
Skills
- Change Management
- Organizational Development
- Strategic Planning
- Process Improvement
- Project Management
- Business Analysis
Reba Raffetto
reba.raffetto@gmail.com | (167) 997-1934 | 134 Maple Ave, Morristown, NJ 07960
Summary
I am a highly experienced change management consultant with over five years of experience working in the corporate sector. I have successfully managed and delivered complex organisational change programmes, including large-scale culture transformation initiatives. I possess excellent stakeholder engagement skills and have a proven track record in delivering successful outcomes within challenging environments. My strengths lie in my ability to quickly understand business objectives and develop creative solutions that achieve desired results. I thrive on challenge and enjoy working in fast-paced environments where no two days are the same.
Experience
Change Management Consultant at Organizational Change Management Consultants, NJApr 2022 - Present
- Led a team of 4 change management consultants in developing and implementing a Organizational Change Management strategy for a $2B company undergoing an ERP implementation. The strategy included stakeholder analysis, communications plan, training plan, sponsorship roadmap and resistance management plans.
- Partnered with the project sponsor to develop key messages and deliverables for all levels of the organization impacted by the change.
- Defined roles and responsibilities for approximately 200 employees who would be responsible for driving adoption of the new system across 8 locations in North America.
- Developed detailed training materials including job aids, quick reference guides, cheatsheets & eLearning modules totaling over 100 hours of content.
Change Management Specialist at The Change Management Group, NJSep 2017 - Mar 2022
- Led a team of 5 change management specialists in developing and implementing a successful change management strategy for a $2B company undergoing an ERP implementation. The strategy resulted in increased employee engagement and productivity, reduced turnover, and improved customer satisfaction scores.
- Developed and implemented a communication plan that reached 100% of employees across 30 countries within the first month of launch. The plan included weekly updates, town hall meetings, training sessions, webinars, FAQs, tip sheets, etc.
- Created an online learning portal with over 50 resources (e-books, articles.
Education
Bachelor of Science in Change Management at Rutgers University, NJAug 2013 - May 2017
Some skills I've learned are project management, stakeholder engagement, change management principles and frameworks, how to communicate effectively, how to lead and motivate teams, and how to resistance and implement change successfully.
Skills
- Change management
- Organizational development
- Strategic planning
- Process improvement
- Project management
- Business analysis