Assistant Hotel Manager
Writing a great assistant hotel manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own assistant hotel manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the assistant hotel manager job you're after.
Resume samples
Jenisa Springman
jenisa.springman@gmail.com | (102) 401-0314 | Tulsa, OK
Summary
I am an Assistant Hotel Manager with over 5 years of experience in the hospitality industry. I have a proven track record of providing excellent customer service and managing hotel operations efficiently and effectively. I am a motivated individual who is always looking for ways to improve guest satisfaction levels and increase operational efficiency. I possess strong leadership qualities and enjoy working as part of a team.
Experience
Assistant Hotel Manager at Marriott Hotels & Resorts, OKMar 2022 - Present
- Led a team of 12 employees and successfully managed day-to-day operations of the hotel.
- Implemented new policies and procedures that resulted in increased efficiency and productivity.
- Negotiated with vendors to get better rates for supplies, resulting in a savings of $5,000 per month.
- Trained new employees on customer service standards, which led to an increase in guest satisfaction scores by 5%.
- Handled all aspects of human resources for the hotel, including recruiting, hiring, training, and performance management.
- Led monthly staff meetings to ensure effective communication between departments.
Assistant Manager at Hilton Hotels & Resorts, OKAug 2017 - Mar 2022
- Hired and trained a team of 5 sales associates which increased sales by 25%.
- Developed new marketing strategy that generated 50% more leads.
- Implemented new inventory management system that reduced stock levels by 10%.
- Negotiated with vendors to reduce costs by 15%.
- Created employee incentives program resulting in 20% increase in productivity.
- Wrote weekly blog post that was read by an average of 500 people.
Education
High School Diploma at Putnam City High School, Oklahoma City, OKSep 2013 - May 2017
I have learned how to study for and take tests, how to do research, and how to write papers.
Skills
- Customer service
- Communication
- Organization
- Leadership
- Time management
- Problem solving
Torrie Harriell
torrie.harriell@gmail.com | (172) 146-1165 | 503 Sargent St, Portland, OR 97204
Summary
I am an Assistant Hotel Manager with over 5 years of experience in the hospitality industry. I have a proven track record of providing excellent customer service, managing staff, and overseeing operations. I am a motivated leader with strong communication and organizational skills. I am passionate about creating a positive guest experience and ensuring that all aspects of hotel operations run smoothly.
Experience
Assistant Hotel Manager at Marriott International, Inc., ORMar 2022 - Present
- Hired and trained a team of 25 front-desk employees who provided excellent customer service to hotel guests.
- Implemented new software that streamlined the check-in/check-out process by 30%.
- Negotiated deals with local tour operators which led to an increase in bookings by 20%.
- Created and implemented a social media marketing campaign that generated over 10,000 views within the first month.
- Led weekly meetings with department heads to ensure smooth operation of all hotel departments.
Assistant Manager at Hilton Worldwide, ORJul 2017 - Mar 2022
- Cut labor costs by 15% through more efficient scheduling.
- Increased sales by 10% through effective promotions and marketing.
- Reduced shrinkage (theft) by 5% through better security measures.
- Improved customer satisfaction ratings by 3% through increased focus on quality control.
- Implemented new inventory management system that saved $5,000 per month in storage fees.
Education
High School Diploma at Beaverton High School, Beaverton, ORSep 2013 - May 2017
I've learned how to effectively communicate with others, how to manage my time wisely, and how to overcome obstacles.
Skills
- Communication
- Organization
- Customer service
- Interpersonal skills
- Leadership
- Time management
- Problem solving