firstname.lastname@example.org | (154) 751-4522 | St. Paul, MN
Lead Adjudicator at Best Buy, MNMay 2022 - Present
- Reviewed and processed an average of 500 cases per month.
- Led a team of 15 adjudicators in processing disability claims.
- Trained new adjudicators on claim procedures and policies.
- Developed and implemented new procedural guidelines for the department.
- Resolved complex issues escalated by other adjudicator.
Senior Adjudicator at Target, MNAug 2019 - Mar 2022
- Reviewed and processed an average of 500 disability claims per month, ensuring timely and accurate decisions.
- Reviewed medical documentation and made determinations on claimants' eligibility for benefits.
- Interpreted policy to make benefit determination decisions in accordance with SSA regulations.
- Utilized knowledge of anatomy, physiology, medicine, psychology and sociology to evaluate claimant's conditions.
- Communicated difficult denials in a compassionate manner while maintaining composure under high stress situations.".
Adjudicator II at Walmart, MNSep 2015 - Jul 2019
- Resolved an average of 400 cases per month within the required timeframe.
- Reviewed and updated policies and procedures related to case management.
- Trained new adjudicators on proper case management techniques.
- Developed and implemented a quality control plan for adjudicator team.
- Led monthly meetings with team of 10 adjudicators to discuss updates, changes, or concerns.
Juris Doctor at William Mitchell College of Law, MNSep 2011 - May 2015
I have learned how to read and analyze legal documents, how to conduct legal research, and how to write legal documents.
- Reading comprehension
- Research skills
- Analytical and critical thinking skills
email@example.com | (908) 957-5948 | Salem, OR
Lead Adjudicator at Arbiter, ORMay 2022 - Present
- Led a team of adjudicators in resolving disputes between employees and employers.
- Successfully resolved 100 cases within 6 months.
- Trained new adjudicator on company policies and procedures.
- Developed innovative resolution strategies that saved the company time and money.
- Presented findings to senior management for approval.
Senior Adjudicator at , ORAug 2019 - Mar 2022
- Successfully managed and adjudicated over 1,000 cases in a year.
- Achieved a 96% satisfaction rating from customers.
- Successfully completed training on the latest changes to the law.
- Won an award for outstanding performance as an adjudicator.
- Was promoted to Senior Adjudicator.
Adjudicator II at Judge, ORJul 2015 - Jun 2019
- Successfully completed 100% of assigned tasks in a timely and efficient manner.
- Adjudicated an average of 500 cases per month with a 99% accuracy rate.
- Trained 2 new adjudicators on company policies and procedures.
- Successfully implemented a new case management system that increased productivity by 25%.
- Received high marks on all performance reviews for job knowledge, efficiency, and quality of work.
Juris Doctor at University of OregonAug 2011 - May 2015
Researching, writing, and editing legal documents; critical thinking and problem solving; oral and written advocacy; legal analysis; legal research; legal writing; legal reasoning; oral argument; identifying and resolving legal issues; legal citation; and using legal databases.
- Legal research
- Legal writing
- Oral advocacy
- Brief writing
- Case management
- Client relations