13 Flight Attendant Interview Questions (With Example Answers)

By ResumeCat Editorial Team
Published August 11, 2022

It's important to prepare for an interview in order to improve your chances of getting the job. Researching questions beforehand can help you give better answers during the interview. Most interviews will include questions about your personality, qualifications, experience and how well you would fit the job. In this article, we review examples of various flight attendant interview questions and sample answers to some of the most common questions.

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Common Flight Attendant Interview Questions

What inspired you to pursue a career as a Flight Attendant?

An interviewer might ask this question to get a sense of what motivates the flight attendant and what drives them to do their job. It is important to know what inspires someone to do their job because it can help the interviewer understand how the person works and how they might be able to improve their performance.

Example: I have always been fascinated by the idea of flying and traveling to different places. When I was younger, I used to dream about being a pilot or a flight attendant. I never really thought about it as a career until recently. After doing some research and talking to people who work in the industry, I decided that becoming a flight attendant was the right choice for me.

I love the idea of being able to travel the world and meet new people. I also think that it is a very challenging and exciting job. I am looking forward to starting my career as a flight attendant and seeing where it takes me.

What do you think are the key attributes of a successful Flight Attendant?

There are a few key attributes that interviewers look for when hiring flight attendants. These include:

-The ability to remain calm under pressure: Flight attendants must be able to handle difficult situations and remain calm under pressure. They must be able to think quickly and make decisions that could potentially save lives.

-Excellent customer service skills: Flight attendants must be able to provide excellent customer service. They must be able to deal with a variety of customer complaints and requests.

-Excellent communication skills: Flight attendants must be able to communicate effectively with both passengers and crew members. They must be able to give clear instructions and answer any questions that passengers may have.

-The ability to work long hours: Flight attendants often work long hours, including overnight shifts. They must be able to maintain a high level of energy and focus throughout their shift.

Example: A successful Flight Attendant must have excellent customer service skills, be able to work well under pressure, and have a strong knowledge of emergency procedures. They must also be able to work independently and be able to think on their feet.

What do you think are the biggest challenges you face when working as a Flight Attendant?

There are a few reasons why an interviewer might ask this question. First, they want to see if the applicant is aware of the challenges that come with the job. Second, they want to see how the applicant plans to overcome those challenges. Finally, they want to see if the applicant has the resilience and adaptability to handle the challenges of the job.

The biggest challenges that flight attendants face are long hours, irregular schedules, and jet lag. They also have to deal with passengers who may be rude or uncooperative. It is important for flight attendants to be able to handle these challenges so that they can provide a safe and enjoyable experience for passengers.

Example: The biggest challenges that Flight Attendants face are:

1. Dealing with difficult passengers
2. Handling customer complaints
3. Ensuring the safety and security of passengers and crew
4. Managing work schedules and fatigue
5. Maintaining a high level of customer service

What do you enjoy most about your job?

There are a few reasons why an interviewer might ask this question. They could be trying to gauge if you are truly passionate about the job, or if you are just in it for the money. They could also be trying to see if you have a positive outlook on the company and the position. It is important to be honest in your answer, and to give specific examples of things that you enjoy about the job. For example, you might say that you enjoy the opportunity to travel, meet new people, and learn about different cultures.

Example: There are many things that I enjoy about my job as a flight attendant. I love the feeling of being up in the air and looking down at the world below. I also enjoy the opportunity to meet new people and learn about their cultures. I also appreciate the chance to travel to new places and see different parts of the world.

What do you think are the biggest benefits of working as a Flight Attendant?

The interviewer is asking this question to gauge the Flight Attendant's understanding of the role and its responsibilities. It is important for the interviewer to understand if the Flight Attendant is aware of the benefits of the job and how it can help them in their career.

Example: The biggest benefits of working as a Flight Attendant are the opportunity to travel, the great pay and benefits, and the chance to meet new people.

What do you think sets you apart from other Flight Attendants?

The interviewer is asking this question to get a better understanding of what the flight attendant feels makes them unique and why they believe they would be a good fit for the position. It is important for the interviewer to understand what the flight attendant feels sets them apart from other candidates because it will help them determine if the candidate is a good fit for the company and the position.

Example: I believe that my ability to remain calm under pressure and my natural ability to take charge sets me apart from other flight attendants. I am also very customer service oriented and have a strong desire to ensure that all passengers have a safe and enjoyable flight.

What do you think are the biggest challenges you face when working with passengers?

There are a few reasons why an interviewer might ask this question to a flight attendant. First, they want to know if the flight attendant is aware of the challenges that come with the job. Second, they want to see how the flight attendant handles difficult situations. Finally, they want to know if the flight attendant has any suggestions for how to improve the passenger experience.

The most important thing for a flight attendant to remember is that the passenger experience should always be their top priority. They should be able to effectively communicate with passengers, provide them with excellent customer service, and ensure their safety at all times.

Example: There are many challenges that flight attendants face when working with passengers. One of the biggest challenges is dealing with passenger complaints. Flight attendants must be able to handle customer complaints in a professional and efficient manner. Another challenge is dealing with disruptive passengers. Flight attendants must be able to deal with disruptive passengers in a calm and professional manner.

What do you think are the best techniques for dealing with difficult passengers?

There are a few reasons why an interviewer would ask this question to a flight attendant. First, it shows that the interviewer is interested in the candidate's customer service skills. Second, it allows the interviewer to gauge the candidate's ability to handle difficult situations. Finally, it gives the interviewer insight into the candidate's problem-solving skills.

It is important for flight attendants to have excellent customer service skills because they are responsible for the safety and well-being of their passengers. They must be able to handle difficult situations in a professional and calm manner. Additionally, they must be able to think quickly and come up with solutions to problems that may arise during a flight.

Example: There are a few different techniques that can be useful for dealing with difficult passengers. First, it is important to stay calm and professional at all times. This can be difficult when passengers are being rude or aggressive, but it is important to remember that you are the representative of the airline and you need to maintain a positive image. Second, try to defuse the situation by diffusing any anger or frustration that the passenger may be feeling. This can be done by remaining calm and understanding, and by offering any assistance that the passenger may need. Finally, if the situation escalates and the passenger becomes violent or disruptive, it is important to have a plan in place to ensure the safety of all of the other passengers on board.

What do you think are the biggest benefits of working with an airline?

The interviewer is trying to gauge the Flight Attendant's understanding of the airline industry and what it takes to be successful in the role. It is important for the interviewer to understand how the Flight Attendant views the role of airline staff and what they believe are the key benefits to working with an airline. This question allows the interviewer to get a better sense of the Flight Attendant's motivation for wanting to work in the airline industry and how they would view the airline's operations.

Example: There are many benefits to working with an airline, including the opportunity to travel to new and exciting places, meet new people, and learn about new cultures. Additionally, airline employees often receive discounts on airfare and other travel-related expenses, which can make traveling more affordable. Finally, working for an airline can provide a sense of stability and security, as well as a chance to build a career in the aviation industry.

What do you think are the best techniques for dealing with jet lag?

An interviewer might ask "What do you think are the best techniques for dealing with jet lag?" to a Flight Attendant because it is an important skill for the job. Flight Attendants must be able to deal with jet lag in order to be successful in their career. It is important for Flight Attendants to be able to deal with jet lag because it can help them to stay alert and focused while on the job.

Example: There are a few different techniques that can be helpful for dealing with jet lag. One is to make sure that you get plenty of rest before your flight, and to avoid drinking caffeine or alcohol before flying. It can also be helpful to adjust your sleep schedule gradually in the days leading up to your flight, so that your body has time to adjust. Once you're on the plane, it can be helpful to drink lots of water and avoid eating heavy meals. If possible, try to get some sleep on the plane. And finally, once you arrive at your destination, try to get outside and expose yourself to natural light as soon as possible.

What do you think are the best ways to stay healthy while working as a Flight Attendant?

The interviewer is asking this question to gauge the interviewee's self-awareness and ability to take care of themselves. Flight attendants have a high-pressure job that requires them to be on their feet for long periods of time and to deal with a lot of customer service issues. It is important for flight attendants to be healthy so that they can do their job well and not get sick while working.

Example: There are a few things that Flight Attendants can do to stay healthy while working. First, it is important to drink plenty of water and stay hydrated. It is also important to eat healthy foods and get enough rest. Additionally, Flight Attendants should try to exercise regularly and take breaks when possible.

What do you think are the best ways to deal with stress while working as a Flight Attendant?

The interviewer is asking this question to gauge the Flight Attendant's stress management skills. It is important for Flight Attendants to have good stress management skills because they often have to deal with difficult situations and long hours.

Example: There are a few different ways that I think work well for dealing with stress while working as a Flight Attendant. First, it is important to have a good support system in place. This could include family, friends, or co-workers who you can rely on to help you through tough times. Secondly, I think it is important to stay organized and on top of your workload. This will help to minimize the amount of stress you are feeling. Finally, I think it is important to take some time for yourself every day to relax and rejuvenate. This could include things like reading, exercising, or spending time with friends and family.

What do you think are the best ways to stay organized while working as a Flight Attendant?

There are a few reasons why an interviewer might ask this question. First, it shows that the interviewer is interested in how the candidate stays organized while working. This is important because it shows that the interviewer is interested in the candidate's work habits and how they might be able to contribute to the organization. Second, it allows the interviewer to get a sense of the candidate's organizational skills. This is important because it can give the interviewer a sense of how the candidate would handle the demands of the job. Finally, it gives the interviewer a chance to see how the candidate thinks about their work. This is important because it can give the interviewer insight into the candidate's thought process and how they approach their work.

Example: There are a few key ways to stay organized while working as a Flight Attendant:

1. Make a daily or weekly to-do list
2. Keep your work area clean and tidy
3. Stay on top of paperwork and administrative tasks
4. Use a planner to keep track of your schedule
5. Be prepared for each flight by packing everything you need in advance
6. Stay organized while in the air by keeping track of passenger requests and ensuring the cabin is clean and tidy