Top 12 Revenue Cycle Manager Skills to Put on Your Resume
In the fast-moving world of healthcare finance, a Revenue Cycle Manager anchors stability and keeps operations humming. Your resume should broadcast the skills that tighten revenue, calm denials, and make the numbers behave.
Revenue Cycle Manager Skills
- Epic Systems
- Cerner
- Meditech
- ICD-10
- CPT Coding
- HIPAA Compliance
- Excel
- SQL
- Tableau
- Revenue Integrity
- Denials Management
- Payer Negotiation
1. Epic Systems
Epic Systems delivers a broad electronic health records platform that weaves clinical workflows, charge capture, billing, and collections into one ecosystem. Clean handoffs. Fewer misses. Faster cash.
Why It's Important
Because it centralizes patient access, coding, claims, and payments, Epic lets a Revenue Cycle Manager shrink errors, accelerate reimbursement, and expose bottlenecks with granular reporting.
How to Improve Epic Systems Skills
Role-based training: Keep sessions tight and specific. Front-desk tasks differ from back-end follow-up. Refresh often.
Turn on analytics: Build dashboards in Reporting Workbench and run routine KPI reviews—DNFB, AR days, denial rates, discharge-not-final-billed, clean claim rate.
Use Revenue Guardian: Configure rules to flag missing charges, bad modifiers, or medical necessity gaps before claims go out.
Standardize with SmartTools: SmartForms, SmartTexts, and visit types aligned to charging and documentation standards reduce rework.
Automate the grind: Auto-queue follow-ups, eligibility checks, claim edits, and worklists. Fewer clicks, more cash.
Audit relentlessly: Sample encounters, reconcile charges to documentation, and fix root causes with owners and deadlines.
Engage the community: Tap Epic user groups and knowledge libraries for proven build patterns and KPIs that actually move.
Stay current: Adopt upgrades that add revenue rules, new edits, or better denials workflows. Test thoroughly, then measure.
How to Display Epic Systems Skills on Your Resume
2. Cerner
Cerner—now Oracle Health—provides EHR and revenue cycle tools that connect scheduling, documentation, coding, billing, and collections under one roof.
Why It's Important
For a Revenue Cycle Manager, Oracle Health’s integrated platform streamlines charge capture, lifts clean-claim rates, and enables transparent tracking from encounter to payment.
How to Improve Cerner Skills
Align configuration to process: Map current-state workflows, trim manual steps, and configure workqueues and edits to match your policies.
Invest in targeted training: Scenario-based learning beats slide decks. Focus on tasks that drive cash: charge review, claim edits, underpayment workflows.
Exploit analytics: Monitor AR aging by payer and plan, denial reason trends, first-pass yield, and late charges. Act weekly, not quarterly.
Adopt new features: Review each release for revenue edits, automation, or contract management enhancements. Pilot quickly, scale what works.
Use vendor expertise: Partner with Oracle Health consultants for complex build, payer mapping, and performance tuning.
How to Display Cerner Skills on Your Resume
3. Meditech
Meditech offers EHR and revenue cycle capabilities—registration, charging, coding, claims, cash posting—often bundled in Meditech Expanse for a modernized experience.
Why It's Important
An integrated Meditech environment reduces handoffs, aligns documentation with coding, and supports quicker, cleaner claim submission.
How to Improve Meditech Skills
Automate recurring steps: Eligibility, claim edits, charge routines, and follow-up queues—configure once, reap daily.
Train for depth: Teach super-users advanced workqueue management, denial root-cause triage, and charge reconciliation.
Lean on analytics: Build reports for DNFB trends, coding lag, late charges, and recurring denial reasons. Close loops with owners.
Audit end-to-end: Trace a visit from scheduling through payment. Wherever data handoffs break, fix the build or the process.
Integrate smartly: Ensure clean interfaces with clearinghouses, coding tools, and contract management systems to keep data consistent.
Keep versions current: Upgrades often add edits, performance boosts, and workflow polish that pay for themselves.
Establish a feedback loop: Weekly huddles to surface friction, prioritize fixes, and track improvements.
How to Display Meditech Skills on Your Resume
4. ICD-10
ICD-10 (including ICD-10-CM/PCS in the U.S.) standardizes diagnostic and inpatient procedure coding. Precision here touches every dollar.
Why It's Important
Accurate coding drives appropriate reimbursement, trims denials, and guards against compliance risk.
How to Improve ICD-10 Skills
Ongoing education: Annual updates matter. Host refreshers and scenario drills for high-volume service lines.
Use CAC wisely: Computer-assisted coding can speed throughput; always keep human review for complex cases.
Audit and coach: Regular retrospective reviews with targeted feedback fix patterns, not just single errors.
Tighten documentation: Partner with CDI to ensure specificity for laterality, severity, and complications.
Close the loop with clinicians: Fast queries, clear templates, and service-line champions reduce back-and-forth.
Mine the data: Track denial codes tied to diagnosis issues and attack the top offenders first.
How to Display ICD-10 Skills on Your Resume
5. CPT Coding
CPT (Current Procedural Terminology) defines outpatient and professional services for billing. Accuracy here makes or breaks clean claims.
Why It's Important
Correct CPT coding boosts first-pass yield, reduces rework, and protects revenue while staying compliant.
How to Improve CPT Coding Skills
Train to the updates: New codes and guidance drop annually. Prioritize high-volume and high-risk areas.
Leverage coding tools: Code checkers, NCCI edit references, and E/M calculators reduce guesswork.
Schedule audits: Blend random and targeted reviews; quantify error types and fix upstream causes.
Sync billing and coding: Real-time feedback on denials and recode trends keeps everyone aligned.
Benchmark: Compare denial and recode rates to peers or internal targets; adjust training accordingly.
Keep a specialty playbook: Orthopedics isn’t oncology. Build tip sheets per service line.
How to Display CPT Coding Skills on Your Resume
6. HIPAA Compliance
HIPAA establishes the privacy and security standards for protected health information across every corner of the revenue cycle.
Why It's Important
Trust, legality, and uninterrupted operations depend on it. Breaches cost money and momentum.
How to Improve HIPAA Compliance Skills
Train continuously: Short refreshers, phishing simulations, and role-based security coaching keep awareness high.
Run risk assessments: Identify vulnerabilities in access, storage, and transmission of ePHI; remediate with dates and owners.
Tight access controls: Least privilege, strong authentication, swift terminations, and audit trails.
Solid BAAs: Confirm every vendor touching PHI has current agreements and tested safeguards.
Encrypt and monitor: At rest and in transit. Log, alert, and respond fast.
Incident playbook: Clear breach triage, documentation, notification, and post-mortem steps.
Update policies: Keep procedures living, not dusty. Version control and easy access for staff.
How to Display HIPAA Compliance Skills on Your Resume
7. Excel
Excel turns raw AR and encounter data into insight—forecasting, trending, and deep dives that guide action.
Why It's Important
Because fast analysis beats slow guesswork. Build models, catch anomalies, and present clean stories with numbers.
How to Improve Excel Skills
Advanced formulas: Master
INDEX+MATCH,XLOOKUP,SUMIFS,IFERROR, and date math for aging.PivotTables and slicers: Summarize payer trends, denial categories, and service-line performance on the fly.
Power Query: Clean and combine datasets from EHR exports, clearinghouses, and GL feeds.
Macros/VBA: Automate repeat reporting and reconciliation steps.
Dashboards: Build at-a-glance views for executives—AR days, cash to goal, denial rate, late charges.
Quality checks: Data validation, conditional formatting, and control totals to prevent silent errors.
How to Display Excel Skills on Your Resume
8. SQL
SQL pulls exactly what you need from sprawling databases—claims, postings, denials, payer contracts—without waiting in line.
Why It's Important
Direct access to data accelerates analysis, sharpens reporting, and exposes the real drivers behind revenue leakage.
How to Improve SQL Skills
Get fluent in the basics:
SELECT,JOIN,GROUP BY,CASE,WHERE,HAVING.Understand schemas: Map tables for encounters, charges, adjustments, denials, and payments. Know the keys.
Practice performance: Index awareness, filtering early, and reading execution plans.
Build reusable views: Standardize common logic—AR aging, clean claim flags, denial categorization.
Version control queries: Store and track your SQL so improvements stick.
Apply to real problems: Contract variance checks, root-cause denial analysis, missing charge sweeps.
How to Display SQL Skills on Your Resume
9. Tableau
Tableau turns complex revenue data into visuals people actually understand and act on.
Why It's Important
Good dashboards surface trends—denials spiking, cash slipping, specific payers lagging—before they become fires.
How to Improve Tableau Skills
Data modeling first: Clean dimensions and measures, consistent date fields, and tidy joins keep visuals nimble.
Design for action: Build drill paths from KPIs down to claim lists. Filters that match how teams work.
Calculations that matter: Rolling AR days, first-pass yield, net collection rate, lag-to-bill, denial overturn rate.
Performance tuning: Extracts, indexing, and fewer heavy calculations on the fly.
Visual discipline: Minimal clutter, clear color meaning, and consistent formatting across dashboards.
Iterate with users: Short cycles with revenue integrity, coding, and PFS teams to refine what’s useful.
How to Display Tableau Skills on Your Resume
10. Revenue Integrity
Revenue Integrity is the guardrail for compliant, complete, and correct charging and billing—capturing what was done, coded right, and billed once.
Why It's Important
It stops revenue leaks, defends against takebacks, and supports consistent reimbursement.
How to Improve Revenue Integrity Skills
End-to-end audits: Compare documentation, orders, and charges. Validate modifiers, units, and medical necessity.
Education that sticks: Service-line tip sheets, quick videos, and just-in-time reminders near the point of care.
Technology assist: Rules engines for charge capture, pre-bill edits, and contract checks before claims fly.
Clinical-to-finance huddles: Resolve recurring misses where care is documented but charges don’t land.
Payer contract vigilance: Monitor fee schedules, carve-outs, and timely filing to catch underpayments.
Track the right KPIs: Late charges, coding accuracy, denial preventability, and underpayment recovery.
How to Display Revenue Integrity Skills on Your Resume
11. Denials Management
Denials Management pinpoints why payers refuse claims, fixes the causes, and pursues what’s owed—quickly.
Why It's Important
Fewer write-offs. Faster cash. Better documentation and coding behavior over time.
How to Improve Denials Management Skills
Pattern analysis: Categorize by reason, payer, service line, and workflow step. Attack top buckets first.
Prevent at the front end: Eligibility, authorizations, benefits checks, and accurate demographics cut denial fuel.
Build a rapid-response lane: Dedicated teams with clear SLAs to correct and resubmit within days, not weeks.
Educate continuously: Share denial trends with coding, access, and clinical teams. Fix documentation and charge habits.
Automate follow-up: Use rules and predictions to prioritize high-likelihood overturns and high-dollar claims.
Close the loop with payers: Clarify policies, escalate chronic issues, and document agreements.
How to Display Denials Management Skills on Your Resume
12. Payer Negotiation
Payer negotiation sets the financial ground rules—rates, terms, timely-payment standards, and carve-outs.
Why It's Important
Contract strength shapes reimbursement, denial posture, and cash predictability.
How to Improve Payer Negotiation Skills
Bring the data: Payment variance, denial impact, service mix, and market benchmarks. Facts open doors.
Know your contract: Map every clause—bundles, escalators, stop-loss, and filing limits. List what must change.
Define walk-away points: Set thresholds for rates and terms before talks start.
Align clinically and financially: Engage service-line leaders to quantify value, outcomes, and access.
Mind compliance: Keep negotiations inside regulatory guardrails and document decisions.
Relationship maintenance: Regular check-ins, performance reviews, and fast issue resolution build leverage for next time.
How to Display Payer Negotiation Skills on Your Resume
