Customer Service Cover Letter Examples
A great customer service cover letter can help you stand out from the competition when applying for a job. Be sure to tailor your letter to the specific requirements listed in the job description, and highlight your most relevant or exceptional qualifications. The following customer service cover letter example can give you some ideas on how to write your own letter.
Cover Letter Example (Text)
Jung Mckeithan
(167) 551-6993
jung.mckeithan@gmail.com
Dear Roopa Laurenzano,
I am writing to express my genuine interest in the Customer Service position available at Zappos, as advertised. With a solid background in customer service roles, including a rewarding five-year tenure at American Express, I am excited about the opportunity to contribute to your team and to uphold the high standards of customer satisfaction that Zappos is renowned for.
During my time at American Express, I honed my skills in providing exceptional customer service by addressing a wide range of customer inquiries, resolving issues with both efficiency and a personable approach. My commitment to delivering timely and empathetic assistance has been recognized through various customer commendations and performance awards. I have cultivated a deep understanding of the importance of building and maintaining strong customer relationships, and I am adept at using these skills to enhance customer loyalty and satisfaction.
Zappos' commitment to delivering 'WOW' through service resonates strongly with my own professional ethos. I admire your company's innovative spirit and dedication to creating a positive and inclusive work culture. I am particularly drawn to the core values that Zappos embodies, and I am eager to contribute to an environment that celebrates and rewards exceptional customer service.
I am confident that my proactive approach, combined with my ability to adapt to new technologies and methodologies, will make me an asset to your team. I am particularly adept at diffusing difficult situations and turning challenging customer interactions into positive outcomes. My experience has equipped me with the necessary skills to handle the fast-paced and dynamic nature of customer service at Zappos.
I am enthusiastic about the opportunity to bring my expertise to Zappos and to further develop my skills within such a reputable and forward-thinking company. I look forward to the possibility of discussing how my experience and passion for customer service can be aligned with the goals of your team.
Thank you for considering my application. I am very much looking forward to the opportunity to discuss how I can contribute to the continued success of Zappos.
Warm regards,
Jung Mckeithan