Call Center Cover Letter Examples

A great call center cover letter can help you stand out from the competition when applying for a job. Be sure to tailor your letter to the specific requirements listed in the job description, and highlight your most relevant or exceptional qualifications. The following call center cover letter example can give you some ideas on how to write your own letter.

Cover Letter Example (Text)

Shermaine Benfield

(567) 743-4615

shermaine.benfield@gmail.com

August 14, 2022

Dear Hiring Manager,

I am writing in reference to the Inbound Call Center position that I saw advertised on your website. I have experience working in a call center and I believe that I would be a good fit for this position. I have excellent customer service skills and I am able to handle multiple tasks at one time. I am available to work full-time and I am flexible with my schedule.

I have worked in a call center for 5 years and I have been consistently recognized as one of the top performers. I make an average of 150 outbound calls per day and I have a success rate of 30%. I am also responsible for training new employees on best practices.

I am an experienced call center representative. I have handled a high volume of calls and provided excellent customer service. I have also been able to upsell customers on products and services. My goal is always to provide the best possible experience for the caller, whether that means resolving their issue or providing them with information they need.

Thank you for taking the time to review my application for the Inbound Call Center position. I am excited about the opportunity to use my customer service skills in a fast-paced environment. I am confident that I have the ability to handle multiple tasks simultaneously and provide exceptional service to each caller. I appreciate your consideration and look forward to speaking with you soon.

Sincerely,

Shermaine Benfield