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Zoom Business Analyst Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 9 min read

This article provides comprehensive insights into crafting an effective resume for a Business Analyst role in Zoom. It explores the key elements that should be highlighted, including relevant experience, core competencies, technical skills, and measurable achievements. The article also emphasizes the importance of tailoring your resume to reflect Zoom's corporate culture and mission. It offers valuable tips on demonstrating remote working capabilities and proficiency in virtual collaboration tools, given the nature of Zoom's operations. With actionable advice from industry experts, this guide aims to help you create a resume that stands out and increases your chances of landing a job at Zoom.

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Zoom Business Analyst Resume Example

Charis Madick, Business Analyst


(575) 714-4073

Pittsburgh, PA

Professional Summary

Detail-oriented Business Analyst with a year's worth of experience in analyzing business needs and implementing effective strategies. Proficient in data analytics, project management, and strategic planning. Demonstrated ability to work with cross-functional teams and drive operational efficiency. Committed to leveraging analytical skills to drive business success.

Work Experience

Senior Business Analyst at Vanguard, PA

Apr 2023 - Present

  • Led a team that successfully implemented a new data analysis system, resulting in a 30% increase in operational efficiency and saving the company $500K annually.
  • Conducted an in-depth business process analysis that identified opportunities for improvement, leading to a 20% reduction in time spent on administrative tasks and saving $200K per year.
  • Successfully managed a project to upgrade the company's CRM system, improving customer service response times by 25% and boosting customer satisfaction rates by 15%.
  • Developed and implemented a new financial forecasting model that improved accuracy by 35%, significantly reducing financial risk and saving the company an estimated $1M over five years.

Junior Business Analyst at Comcast, PA

Aug 2022 - Feb 2023

  • Successfully implemented a new customer relationship management (CRM) system that improved customer service efficiency by 25%.
  • Led a project team that achieved a reduction in operational costs by 15% through identification and elimination of inefficiencies within the company's supply chain.
  • Conducted comprehensive data analysis that contributed to a 10% increase in quarterly sales by identifying key market trends and providing actionable insights.


Master of Business Administration in Business Analytics at Wharton School of the University of Pennsylvania, PA

Aug 2018 - May 2022

Relevant Coursework: Data Analysis, Business Intelligence, Predictive Analytics, Big Data Analytics, Marketing Analytics, Financial Analytics, Strategic Decision Making, Data Visualization, Machine Learning, Database Management, Project Management, Operations Research, and Business Strategy.


  • Tableau, SQL, Python, PowerBI, Excel, Salesforce, SPSS


  • Certified Business Analysis Professional (CBAP)
  • Certification of Competency in Business Analysis (CCBA)

Tips for Writing a Better Zoom Business Analyst Resume

1. Highlight Relevant Skills: Clearly outline the skills you possess that are relevant to the role of a business analyst. This may include data analysis, project management, problem-solving, communication, and technical skills like SQL, Tableau or Python.

2. Use Action Words: Start each bullet point in your work experience section with strong action verbs like "analyzed", "managed", "developed" etc., to highlight your accomplishments effectively.

3. Quantify Achievements: Wherever possible, quantify your achievements in terms of percentages, numbers or other metrics. For example, “increased efficiency by 30%” or “reduced costs by $20K”.

4. Include Zoom-Specific Skills: As this is a Zoom business analyst resume, make sure you mention any familiarity or experience with Zoom products and services or similar video conferencing tools.

5. Mention Relevant Certifications: If you have any certifications relevant to the role such as Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA), include them in your resume.

6. Tailor Your Resume to the Job Description: Make sure you thoroughly understand the job description and tailor your resume accordingly. Highlight how your skills and experiences align with what is required for the job role.

7. Use a Professional Format: Ensure that your resume looks professional and is easy to read. Use a clean font, clear headings, and bullet points for easy readability.

8. Keep it Concise: Try to keep your resume within 1-2 pages if possible. Only include information that is relevant to the job you're applying for.

9. Proofread Carefully: Before sending out your resume make sure it's free from spelling errors and grammatical mistakes.

10. Include Soft Skills: While hard skills are important for a business analyst role, don't forget to mention applicable soft skills like leadership, teamwork and attention to detail.

11. Add a Summary Statement: A good summary statement at the top of your resume can quickly grab an employer’s attention by summarizing who you are as a professional and what you can bring to the table.

12.Write about Previous Projects: If possible write about some projects that you've worked on previously which had significant impact on business performance.

Related: Business Analyst Consultant Resume Examples

Key Skills Hiring Managers Look for on Zoom Business Analyst Resumes

Incorporating keywords from the job description in your application for a Business Analyst position at Zoom is crucial due to the company's use of Applicant Tracking Systems (ATS). ATS are automated systems used by many companies to sort and filter applications. They work by scanning resumes for specific keywords related to the job description. If your resume doesn't contain these keywords, it may be automatically discarded by the system before it even reaches a human recruiter. Therefore, carefully reading the job description and including relevant keywords in your application can significantly increase your chances of getting past this initial screening process and being considered for the role.

When applying for business analyst positions at Zoom, you may encounter a list of common skills and key terms.

Key Skills and Proficiencies
Analytical skillsProblem-solving
Critical thinkingCommunication skills
Data analysisProject management
Technical proficiencyBusiness intelligence
SQL knowledgeFinancial planning
Market researchRisk management
Process improvementStrategic planning
Leadership abilitiesKnowledge of business processes
Stakeholder analysisRequirements gathering
Documentation skillsDecision-making abilities
Time management skillsTechnical writing

Related: Business Analyst Consultant Skills: Definition and Examples

Common Action Verbs for Zoom Business Analyst Resumes

Crafting a Zoom Business Analyst Resume can be challenging, especially when it comes to finding diverse action verbs to describe your skills and experiences. Using the same verbs repeatedly can make your resume seem monotonous, and may fail to accurately portray the breadth of your abilities. Therefore, it's essential to use varied and powerful action verbs that can effectively illustrate your professional achievements and capabilities. Different verbs can give potential employers a better understanding of your role-specific skills and competencies as a business analyst at Zoom, thereby improving your chances of standing out from other applicants.

For a competitive advantage, we've put together a list of impactful action verbs to enhance your resume and secure your next interview:

Action Verbs

Related: What does a Business Analyst Consultant do?

Editorial staff

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Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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