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What does an Insurance Representative do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

An insurance representative is responsible for meeting with potential customers to discuss their needs and sell them insurance policies. They must be able to answer questions about the coverage and benefits of the policies they sell, and explain the terms and conditions in a way that is easy for the customer to understand. Insurance representatives must be able to work independently and be self-motivated, as they are typically paid on commission.

Insurance Representative job duties include:

  • Researching insurance options
  • Meeting with clients to discuss their needs
  • Customizing insurance plans to suit each client
  • Processing insurance applications and claims
  • Negotiating with insurance companies on behalf of clients
  • Keeping abreast of changes in the insurance industry
  • Providing clients with updates on their policies
  • Handling customer inquiries and complaints
  • Renewing and cancelling insurance policies

Insurance Representative Job Requirements

There are no formal education requirements for an insurance representative, although most have at least a high school diploma. Many companies require certification from the National Association of Insurance Commissioners (NAIC). Representatives must have knowledge of the products they are selling, and they must be able to explain the benefits and coverage to potential customers. They also need to be able to answer questions and address concerns. Sales experience is helpful, as is customer service experience.

Insurance Representative Skills

  • Communication
  • Organization
  • Time Management
  • Customer Service
  • Sales
  • Persuasion
  • Negotiation
  • Computer Literacy
  • Math Skills
  • Research Skills
  • Writing Skills

Related: Top Insurance Representative Skills: Definition and Examples

How to become an Insurance Representative

An insurance representative is responsible for marketing and selling insurance policies to customers on behalf of an insurance company. They work with clients to determine their needs and then match them with the right policy. Insurance representatives must be licensed in order to sell insurance in most states.

The first step to becoming an insurance representative is to research the requirements in your state. Each state has different requirements for licensure, so it’s important to know what they are before you begin the process. Once you have a clear understanding of the requirements, you can begin the process of completing the necessary education and exams.

Most states require insurance representatives to have a high school diploma or equivalent. In addition, you will need to complete pre-license education courses and pass an exam before you can be licensed. These courses cover topics such as insurance law, ethics, and product knowledge. Once you have completed your education and passed the exam, you will be ready to start working with clients.

As an insurance representative, your job will be to help clients choose the right insurance policy for their needs. You will work with them to assess their risks and needs, and then recommend a policy that meets their needs. It’s important to remember that as an insurance representative, your goal is to provide clients with the coverage they need at a price they can afford.

If you are interested in helping people protect their assets and financial security, then a career as an insurance representative may be right for you. With the right education and training, you can obtain your license and start working with clients to find the best insurance policies for their needs.

Related: Insurance Representative Resume Example

Related: Insurance Representative Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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