What does an Infrastructure Analyst do?

Learn all about Infrastructure Analyst duties, skills and much more. Get expert advice on how to become an Infrastructure Analyst.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An infrastructure analyst is responsible for the planning and implementation of an organization's information technology infrastructure. They work with other IT staff to ensure that all system components work together to meet the needs of the business.

Infrastructure Analyst job duties include:

  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  • Planning, designing, and implementing network infrastructure solutions in support of business goals.
  • Conducting network performance analysis and troubleshooting to identify and resolve issues.
  • Monitoring network usage and activity to ensure optimal performance and security.
  • Developing, documenting, and enforcing network policies and procedures.
  • Training staff on proper network usage and maintenance.
  • Researching new technologies and making recommendations on system upgrades or enhancements.
  • Coordinating with vendors on the purchase of hardware, software, or other equipment needed to maintain the network infrastructure.
  • Providing Tier 3 technical support for network users.

Infrastructure Analyst Job Requirements

An Infrastructure Analyst is responsible for the design, implementation, and maintenance of an organization's technical infrastructure. They work with network, server, and storage systems to ensure that they are properly configured and running smoothly. Infrastructure Analysts typically have a bachelor's degree in computer science or a related field, and many also hold certifications such as Cisco Certified Network Associate (CCNA) or Microsoft Certified Solutions Associate (MCSA). Experience working in a network or system administration role is also helpful.

Infrastructure Analyst Skills

  • Analytical
  • Problem-solving
  • Organizational
  • Communication
  • Leadership
  • Teamwork
  • Interpersonal
  • Flexibility/adaptability
  • Creativity/innovation
  • Computer
  • Technical

Related: Top Infrastructure Analyst Skills: Definition and Examples

How to become an Infrastructure Analyst

An infrastructure analyst is responsible for the smooth operation of an organization's computer systems. They ensure that all systems are running properly and efficiently, and they work closely with other IT staff to troubleshoot any issues that may arise. To become an infrastructure analyst, you will need to have a strong background in computer science and information technology. You should also be able to effectively communicate with other members of the IT team, as well as non-technical staff.

Related: Infrastructure Analyst Resume Example

Related: Infrastructure Analyst Interview Questions (With Example Answers)