What does an Employee Relations Specialist do?
Published 3 min read
An employee relations specialist is a professional who works with employees to resolve workplace issues and improve morale. They may also be responsible for investigating complaints, conducting training, and developing policies.
Employee Relations Specialist job duties include:
- Maintain knowledge of industry trends and employment legislation
- Advise managers and employees on organizational policy matters such as equal employment opportunity and sexual harassment
- Investigate allegations of discrimination, harassment, and other prohibited behavior
- Work with management to develop and implement corrective action plans
- Manage employee relations programs such as grievance procedures and dispute resolution
- Conduct exit interviews and analyze data to identify trends
- Collaborate with other departments to ensure compliance with internal policies and external regulations
- Prepare reports on employee relations activities
- Keep abreast of developments in the field of human resources
Employee Relations Specialist Job Requirements
An Employee Relations Specialist typically needs a bachelor's degree in human resources, business, or a related field. They may also need certification from the Human Resources Certification Institute (HRCI) or Society for Human Resource Management (SHRM). Additionally, they should have several years of experience working in human resources or a related field.
Employee Relations Specialist Skills
- Communication
- Interpersonal skills
- Writing
- Research
- Organizational skills
- Problem solving
- Negotiation
- Conflict resolution
- Employee development
- Employee retention
- Employee relations
- Labour relations
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How to become an Employee Relations Specialist
An Employee Relations Specialist is responsible for maintaining and improving the relationships between an organization and its employees. They work to ensure that employees are satisfied with their jobs and are treated fairly. They also work to resolve conflicts between employees and management.
To become an Employee Relations Specialist, you will need a bachelor’s degree in human resources, business, or a related field. You will also need experience working in human resources or a related field. Strong interpersonal and communication skills are essential for this position, as is the ability to handle confidential information.
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