What does an ATM Technician do?

Learn all about ATM Technician duties, skills and much more. Get expert advice on how to become an ATM Technician.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

An ATM technician is responsible for installing, repairing and maintaining automated teller machines (ATMs). They may also be responsible for training bank staff on how to use the machines.

ATM Technician job duties include:

  • Installing and configuring ATMs and related equipment
  • Performing regular maintenance and repairs on ATMs
  • Responding to ATM service calls and troubleshooting issues
  • Monitoring ATM network activity and performance
  • Coordinating with bank staff to ensure smooth operation of ATMs
  • Ensuring compliance with all applicable laws and regulations
  • Keeping abreast of new developments in the ATM industry
  • Training bank staff on how to use and maintain ATMs
  • Providing customer support for ATM users

ATM Technician Job Requirements

An ATM Technician typically needs a high school diploma or equivalent, although some employers may prefer or require postsecondary education, and must complete on-the-job training. Many ATM Technicians are certified through the National ATM Council. Experience working with ATMs and other electronic equipment is also helpful.

ATM Technician Skills

  • Installing
  • Maintaining
  • Troubleshooting
  • ATMs
  • Electronic equipment
  • Computers
  • Networks
  • Software
  • Hardware
  • Customer service

Related: Top ATM Technician Skills: Definition and Examples

How to become an ATM Technician

An ATM technician is responsible for the upkeep and maintenance of automated teller machines. As an ATM technician, you will need to be able to troubleshoot and repair any issues that may arise with the machines. In order to become an ATM technician, you will need to have a strong understanding of electronic components and circuitry. You will also need to be proficient in computer software and hardware. Many ATM technicians start their careers as electronics technicians or computer technicians. If you have experience working with electronic equipment or computers, then you may have an advantage in becoming an ATM technician. There are a few steps that you can take in order to become an ATM technician:

1. Get a degree in electronics or computer science. Having a formal education in either of these fields will give you the technical knowledge that you need to be successful as an ATM technician.

2. Complete an apprenticeship program. Many companies that manufacture or service ATMs offer apprenticeship programs that can last up to two years. These programs provide on-the-job training that will give you the hands-on experience that you need to be successful in this career.

3. Get certified. There are several professional organizations that offer certification for ATM technicians. Getting certified through one of these organizations will show potential employers that you have the skills and knowledge necessary to be successful in this career.

4. Stay up-to-date on technology. The technology used in ATMs is constantly changing, so it’s important that you stay up-to-date on the latest advancements. One way to do this is by attending trade shows and conferences related to automated teller machines.

By following these steps, you can become an ATM technician and start a rewarding career servicing these machines.

Related: ATM Technician Resume Example

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