What does a Transportation Assistant do?
Published 3 min read
A transportation assistant helps people and goods move from one place to another. They may work in a variety of settings, including airports, seaports, railway stations, and trucking terminals. Their duties may include loading and unloading cargo, directing traffic, and providing customer service.
Transportation Assistant job duties include:
- Schedule and coordinate transportation for staff, clients, or customers
- Arrange for vehicle maintenance and repairs
- Keep track of vehicles' mileage and fuel usage
- Monitor vehicle inventory and order new vehicles as needed
- Develop or implement transportation policies and procedures
- Negotiate rates with vendors or service providers
- Supervise or train other transportation staff
- Prepare reports on transportation activity or costs
- Handle customer complaints or concerns
- Coordinate special transportation needs, such as wheelchair-accessible vehicles
Transportation Assistant Job Requirements
A Transportation Assistant is responsible for providing support to the transportation department by performing a variety of administrative and clerical tasks. Education requirements for this position include a high school diploma or equivalent, although some employers may prefer candidates with some postsecondary education. Certification is not typically required, but experience working in the transportation industry is often preferred. Strong communication, organizational, and computer skills are also necessary.
Transportation Assistant Skills
- Time management
- Communication
- Organization
- Scheduling
- Coordination
- Logistics
- Customer service
- Data entry
- Filing
- Answering phones
- Interpersonal skills
Related: Top Transportation Assistant Skills: Definition and Examples
How to become a Transportation Assistant
A career as a transportation assistant can be very rewarding. It offers the opportunity to help people get where they need to go while also providing a service that is essential to the community. There are many different ways to become a transportation assistant, but there are a few key steps that will help you on your way.
1. Get a degree in transportation or a related field. This will give you the necessary knowledge and skills to be successful in the role.
2. Complete an internship with a transportation company. This will give you first-hand experience in the industry and allow you to network with potential employers.
3. Find a job with a transportation company or government agency. Start out in an entry-level position and work your way up the ladder.
4. Get certified as a transportation assistant through the National Transportation Certification Program. This will show potential employers that you are serious about your career and have the skills to back it up.
5. Stay up to date on industry trends and developments. This will help you be the best transportation assistant possible and keep your job for years to come.
Related: Transportation Assistant Resume Example
Related: Transportation Assistant Interview Questions (With Example Answers)